Ryder & Dutton Mortgage Advice Bureau Reviews 

493
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional dedication of the professional advisors who consistently provide fast responses, thorough guidance, and clear explanations throughout the entire mortgage journey. Many consumers genuinely appreciate how friendly and approachable the team remains, making every single interaction reassuring, highly supportive, and completely stress-free for first-time buyers. Some people mentioned that the mortgage process can initially feel overwhelming or confusing when coordinating details with multiple staff members. Nevertheless, reviewers emphasize that the dedicated personnel quickly address all emerging queries and expertly guide their clients successfully from start to finish.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, patience, and dedication... See more

Service

Consumers find service to be positive, highlighting professional, supportive, and highly efficient assistance... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that agents are consistently supportive,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a smooth, fast, and... See more

Response time

Reviewers express great satisfaction and appreciation regarding the rapid response times. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael Royle at Ryder & Dutton is your go to mortgage advisor. Impeccable communication skills, lovely friendly person. We’ve had bad experiences in the past (other people) where communication wasn’... See more

Company replied

Rated 5 out of 5 stars

We have used Michael Royle and his team for a number of years, members of my family also appoint Michael to sort a mortgage when moving house or renewing their mortgage. Each time the whole process i... See more

Company replied

Rated 5 out of 5 stars

I have recently used the MAB services and been supported by Vicky Charlesworth & Cassie Coates. The support has been unmatched. They have made the process stress free, the have guided me through every... See more

Company replied

Rated 5 out of 5 stars

Highly recommend using the Mortgage Advice Bureau. We came across a few stumbling blocks whilst trying to secure our mortgage and our advisor (Michael Royle) really helped us to get everything sort... See more

Company replied


Company details

  1. #49 of 89 best companies in Mortgage broker

Written by the company

Mortgage Advice Bureau works with Ryder & Dutton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

493 reviews

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4.9

All reviews

(493)

157 reviews in the last 12 months

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Rated 5 out of 5 stars

From the start

From the start, we have been kept up to date and treated amazingly.

Could f fault anything with the service and support

9 July 2026
Unprompted review
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're so happy to hear that we kept you updated and provided amazing service. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

We have used Michael Royle and his team…

We have used Michael Royle and his team for a number of years, members of my family also appoint Michael to sort a mortgage when moving house or renewing their mortgage. Each time the whole process is smooth, professional and turned around very quickly. Any queries we have, the response is immediate. It’s perfect from start to finish.

7 July 2026
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We are so pleased to hear about your consistently positive experiences with our team. It's wonderful to know that we've been able to provide smooth, professional, and prompt service for you and your family over the years. Thank you for your kind words and continued trust!

Rated 5 out of 5 stars

Great communication from ryan…

Great communication from ryan constantine and laura turney. Got me a good deal and kept me informed throughout. Thanks

7 July 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so glad to hear we provided excellent communication and secured a great deal for you. We appreciate your kind words!

Rated 5 out of 5 stars

Just recently bought my first house

Just recently bought my first house, and I cant fault the service I’ve got mahlia and holly have been very supportive all the way through offering good advice, keeping me up to date with emails and phone calls to explain what the next steps are, I would like to thank them both for the excellent service and making buying my first house comfortable :)

7 July 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so happy to hear that we could make your first home-buying experience a comfortable and well-supported one. We appreciate your kind words about the excellent service you received.

Rated 5 out of 5 stars

Love Zara Mills she is amazing and has…

Love Zara Mills she is amazing and has helped me purchase my 1st home! Brilliant, smart and responsive advisor, highly recommend this broker and their services.

2 July 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so happy to hear about your positive experience with us! Helping you achieve your dream of homeownership is truly rewarding. Thank you for your kind words.

Rated 5 out of 5 stars

I had great communication and brilliant…

I had great communication and brilliant advice from Peter Hill during my remortgage. Dominic Challinor has kept me up to date with each step and made everything easy. I would definitely recommend, thank you for all your help!

30 June 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so pleased to hear about your positive experience with our team during your remortgage. We appreciate you sharing your feedback!

Rated 5 out of 5 stars

My experience with Ryder and Dutton MAB

My experience with Ryder and Dutton MAB has been absolutely fantastic and that's honestly the best way that I could describe it. My mortgage adviser Mr Perry Rendle was always really helpful with me and my partner anything and I mean anything that we needed help with he was always there. He never refused to help us, whether it was uploading documents or finding documents he always helped us, he even gave me and my partner his direct phone number so that we could always be in touch and ask him anything out of operation hours. So for anyone out there looking to buy a property and are seeking a mortgage adviser I would definitely highly recommend Ryder and Dutton Mortgage Advice Bureau because these guys are the real deal and they don't mess about.

30 June 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so pleased to hear about your fantastic experience with our mortgage adviser. It's wonderful to know that we were able to provide such dedicated support throughout your property buying journey. We truly appreciate you sharing your positive feedback and recommendation; it means a great deal to us.

Rated 5 out of 5 stars

Vicky & Cassie

I have recently used the MAB services and been supported by Vicky Charlesworth & Cassie Coates. The support has been unmatched. They have made the process stress free, the have guided me through every step and been on hand to answer any questions I may have whether that be via text, email or phone. Really couldn't recommend Vicky and Cassie enough. They have really made a process which i found very overwhelming so much easier.

22 June 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so glad to hear that our team provided such exceptional support and made your process stress-free. Your kind words are truly appreciated, and we thank you for sharing your positive experience.

Rated 5 out of 5 stars

Excellent, reliable service!

Robert Paley was incredibly responsive and provided clear, detailed explanations with great examples. Katie Sleightholm Has been extremely helpful too. Highly recommend.

24 June 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so glad to hear about your positive experience with our team. We appreciate your kind words and recommendation!

Rated 5 out of 5 stars

Vicky Charlesworth and Cassie Coates

I worked with Vicky Charlesworth and her assistant Cassie Coates, both were amazing with helping with my mortgage process, answering any questions or helping me sort any queries I had. Would definitely recommend them both and their services and would definitely be working with them again in the future if needed. Definitely 5 star worthy staff and a credit to their team.

24 June 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so glad to hear about your positive experience with our team. Your kind words are truly appreciated, and we look forward to assisting you again.

Rated 5 out of 5 stars

Positive experience with staff and service

Overall, my partner and I experienced a smooth process in receiving our mortgage offer thanks to Meg and Holly. We found that their support and knowledge took the weight off us as we tried to buy our first home whilst having busy work schedules. Thank you Meg, Holly and MAB for the service you gave us.

23 June 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so pleased to hear we could make your mortgage process smooth, especially with your busy schedules. We appreciate your kind words.

Rated 5 out of 5 stars

Dream team!

I would like to say a huge thank you to Vicky Charlesworth. As a first-time buyer, I had absolutely no idea about the mortgage process, but Vicky took the time to explain everything clearly and guide me through each step. She made me feel completely at ease, and nothing was ever too much trouble. What really stood out was how she always went above and beyond, even replying to messages outside of normal working hours.

I would also like to say a big thank you to Cassie Coates for keeping me informed throughout the process and always being there whenever I needed help or had any questions.

If you’re considering using these two, I cannot recommend them enough. They made the whole process smooth, straightforward, and as stress-free as possible.

Thank you both so much for all your help and support!

23 June 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so pleased to hear about your positive experience as a first-time buyer. It is wonderful to know our team provided clear guidance and excellent support, making the process smooth and stress-free for you. Thank you for sharing your kind words.

Rated 5 out of 5 stars

Great service

Great service from start to finish 👏 Special thanks to Pete Hill and Dominic Challinor

18 June 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so glad you had a great experience with us! Your kind words mean a lot.

Rated 5 out of 5 stars

Simple and straightforward

The whole process was simple and I was kept up to date at all stages. Nothing seemed too much trouble. Elizabeth and Conor were professional while friendly while putting me at ease.

9 June 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so pleased to hear that the process was simple and that we kept you informed. We appreciate your kind words.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I cannot recommend Ryder & Dutton Mortgage Advice Bureau highly enough, particularly Peter Hill and Dominic Challinor.

From the very beginning, they have been absolutely fantastic. Buying and selling a house can be incredibly stressful, especially when you're navigating mortgages, solicitors, paperwork and deadlines, but Peter and Dominic have made the entire process feel so much more manageable.

They have been thorough, professional, knowledgeable and incredibly patient throughout. No question was ever too much trouble, and I never once felt like I was asking a silly question. They always took the time to explain everything clearly and made sure I understood each stage of the process.

Communication has been excellent from start to finish. I was kept updated every step of the way, and any queries I had were dealt with quickly and efficiently. Their support, guidance and reassurance have genuinely made a huge difference during what could have been a very overwhelming time.

The level of customer service I have received has been exceptional, and I am so grateful for all of their hard work. If you're looking for mortgage advisors who genuinely care, go above and beyond, and make you feel supported throughout the entire journey, then I would wholeheartedly recommend Peter, Dominic and the team at Ryder & Dutton Mortgage Advice Bureau.

Thank you both for everything!

2 June 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so glad to hear that we made your house buying and selling journey feel manageable. It is wonderful to know that our thoroughness, professionalism, and clear communication made such a positive difference. Thank you for your kind words and for recommending our team.

Rated 5 out of 5 stars

Highly recommended

Made the entire process go really smoothly. We were kept informed every step of the process.
Highly recommended!

29 May 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so glad we made your process smooth and kept you informed. We appreciate your high recommendation!

Rated 5 out of 5 stars

Excellent services and attention to client's needs

Excellent services and attention to clients. Always responsive.
Excellent client relationship, detailed explanations and responsiveness from Robert Paley and Katie Sleightholm.

11 May 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so glad you appreciate our responsive service. Thank you for your kind words.

Rated 5 out of 5 stars

Great people

Great people, attentive, patient. Dominic C. and Pete H. were amazing, and I'd recommend them to anyone.

19 May 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so glad you enjoyed your experience with us. We appreciate your kind words.

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