Sigma Sports - Hampton Wick Reviews 

1,341
TrustScore 5 out of 5

4.8

High Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A thorough, comprehensive bike fit with Salvatore. Everything was explained well and I found the whole experience very valuable. I wasn't expecting to have to purchase new shoes and inserts so that wa... See more

Rated 4 out of 5 stars

Ordered via online on Wednesday, arrived in shop on Friday and saddle fitted perfectly to my specifications by Finn and Mathew on a busy afternoon before the Bankhols w/e. The Kask helmet was the righ... See more

Rated 5 out of 5 stars

Purchased my first pair of Universal Colours Mono Bib Shorts 2.0 - UC Navy - L I'm 195 cm tall and 71 kg these fitted with just the right compression in the legs and pad narrow and comfortable. Bib s... See more

Rated 5 out of 5 stars

Salvo is the best example of Customer service you could have. He deserves a pay rise or bonus as he is the reason I will come back to Sigma Sports again. Salvo went above and beyond to accommodate... See more


Company details

  1. #21 of 92 best companies in Bicycle Shop
  2. #13 of 56 best companies in Bike accessories store
  3. #14 of 37 best companies in Running Shop

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, United Kingdom

  • 0333 006 8833

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,341)

3,735 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful Service and Support

Today, I finally found my dream cycling shoes with a wonderful help from Marc. To be honest never had a service like this from other cycling shop. Keep up the good work Marc! Thank you for your support and great service!

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Graeme made buying my first road bike…

Graeme made buying my first road bike an absolute dream. The level of care and attention he went through when explaining all the different components to me, talking me through the basics (as a beginner) without being patronising is such a skill. He was genuinely helpful, I felt like he cared about my experience and was easy to talk to.
I couldn’t recommend the shop and Graeme more - a stellar experience from first visit to getting my bike.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

I bought a Restrap Bar Bag

I bought a Restrap Bar Bag. The instructions for fitting it via Restrap’s video were not clear and it seemed as though the product had been constructed wrongly. Sigma Online Customer Services went back to Restrap quickly and found a different video that clarified the issue fully.

At the same time, I had gone back to Hampton Wick and one of the staff there sorted it out by reference to a different Restrap product that was in stock.

Basically, the straps were the wrong way round and needed to be realigned. Easy once you know but not when you don’t. Service from Sigma both online and in person was excellent.

14 August 2026
Rated 5 out of 5 stars

Always outstanding!

I love Sigma Sports and have consistently good experiences there, either in person or online. They have a great range of good quality products, and all their staff are keen, knowledgeable cyclists who are as happy to chew the fat as they are to advise you on a new helmet or a chainring.
An excellent company from whom many others could learn a thing or two about how to perform in the modern retail era.

17 June 2026
Rated 5 out of 5 stars

Very helpful advice on tubeless tyres

Many thanks to Eddy in the workshop department of Sigma Sports (Hampton Wick branch). He explained very clearly the components and technique required to fit tubeless tyres to my road bike.
Great explanation and great service, thanks Eddy. You made the procedure very easy!

10 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look