Sigma Sports - Hampton Wick Reviews 

1,229
TrustScore 5 out of 5

4.8

High Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had a bike fit at Sigma sports and it was a really insightful and helpful experience. Salvo was exceptional when it came to what I was looking for from the bike fit and also offered some strength tra... See more

Rated 5 out of 5 stars

Sigma are a great shop. They have very knowledgeable, helpful and friendly staff and because they sell many different brands of bike they will find the right fit for you as opposed to pushing one bran... See more

Rated 5 out of 5 stars

Supreme customer service today. Eddie deserves Employee of the Month 👍 Gave me reassurance about a worry I had regarding my frame (saving me an unneeded and expensive trip to a carbon inspection shop... See more

Rated 5 out of 5 stars

Purchasing shoes which I couldn't do online as needed to try on. Therefore visited store in Hampton Wick & seen by Mark who was extremely helpful. Tried on several makes & sizes, then went away to con... See more


Company details

  1. #22 of 96 best companies in Bicycle Shop
  2. #13 of 62 best companies in Bike accessories store
  3. #14 of 39 best companies in Running Shop

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, United Kingdom

  • 0333 006 8833

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,229)

3,235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as always

Great service as always!
Recieved email when product was ack in stock to be able to place order. Quick and efficient service in the shop to collect order, well staffed and always friendly, ready to help & offer advice where needed.

11 June 2026
Rated 5 out of 5 stars

I was looking for an Oakley Meta…

I was looking for an Oakley Meta sunglasses and one of the sales person help me choose the correct pair of sunglasses. His name is Marc. He was very helpful and patient. He was very careful in showing me all the options and making sure that there were actual sunglasses in stock was carefully opening each boxes.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Since my earlier review a couple of years ago, it feels like Sigma has turned the corner on customer service. Knowledgeable friendly staff, really willing to help and demonstrating empathy, and a genuine desire to help. I’ll assume this is a culture change rather than a lucky break as I was only dealing with returning kit today, and dealt with the same guys on Floor 1 that I had dealt with when I got the kit. Well done to the Customer Service manager who instituted this culture change. Makes it a really good experience coming totally the shop.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful great service

I had a problem with an order online, so I called the Hampton Wick branch where order was sent JJ the shop assistant was great the order was sorted and sent and received within a few days.
Result 👍

12 June 2026

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