I placed an order on line for collection at the Letchworth Branch. Ordering via mobile Web sight was straight forward and easy. Deliver to Branch was quicker than quoted. Staff in Letchworth were... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Following my conversations with the sigma sports team members I decided to purchase a new Specialize 3D saddle its early days but will give a review of the saddle soon The guys at the shop were gre... See more
Very simple to return and exchange some road cycling shoes that didnt fit that Id bought on line. Also picked up a couple of other items in store and had an opportunity to have a quick look at an amaz... See more
Genuinely the best service I have ever received, from the moment I placed my order online right up until I came in Kristina has been AMAZING. They were super helpful with absolutely everything I asked... See more
Company details
- #22 of 95 best companies in Bicycle Shop
- #14 of 59 best companies in Bike accessories store
- #14 of 39 best companies in Running Shop
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company
- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
48 Station Road, SG6 3BE, Letchworth Garden City, England, United Kingdom
- 01462 384070
4.9
Excellent
226 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I placed an order on line for…
I placed an order on line for collection at the Letchworth Branch.
Ordering via mobile Web sight was straight forward and easy.
Deliver to Branch was quicker than quoted.
Staff in Letchworth were friendly, and helpful as always.
Please to shop with Sigma and will always trust the advise from the team there.
4 August 2026
Living local to a store makes it so…
Living local to a store makes it so easy to order and collect. Quick too. All good!
3 August 2026
3D saddle purchase
Following my conversations with the sigma sports team members I decided to purchase a new Specialize 3D saddle its early days but will give a review of the saddle soon
The guys at the shop were great and explained the issues with choosing the correct saddle, they also have a pressure pad machine which you can use to help choose the correct saddle
That’s once again
28 July 2026
Friendly and helpful staff
Friendly and helpful staff, good communication, parts available in 2 working days. Good price
31 July 2026
Alfie in the workshop was a fantastic…
Alfie in the workshop was a fantastic help.
Good advice as well
28 July 2026
Very simple to return and exchange some…
Very simple to return and exchange some road cycling shoes that didnt fit that Id bought on line. Also picked up a couple of other items in store and had an opportunity to have a quick look at an amazing stock of very nice looking bikes! Very knowledgeable staff too...
30 July 2026
Robin always very helpfull.
30 July 2026
Saved me from an expensive mistake
Saved me from an expensive mistake! Came in to pick up pre-ordered helmet. Guy who served me (sorry, I didn’t get his name) urged me to try it on, and showed me that it was the wrong shape for my head. He then spent time helping choose a different make with good fit. Great service and friendly to boot!
28 July 2026
Greatest service ever
Genuinely the best service I have ever received, from the moment I placed my order online right up until I came in Kristina has been AMAZING. They were super helpful with absolutely everything I asked , had great knowledge and suggestions and made the entire buying and fitting process super memorable. Will 100% be back soon! Thank you so much Kristina you’re a star!
1 August 2026
Unprompted review
I was very impressed with the quality…
I was very impressed with the quality of service from initial advice to collection and fitting of my new road bike. I cannot recommend Sigma in Letchworth enough for getting me back on my bike.
23 July 2026
Brilliant help with Cycle to Work scheme
Really pleased with the service. Alex and the team were brilliant in sorting out my new bike through the Cycle to Work scheme. Smooth experience from start to finish.
22 July 2026
Bib shorts purchase
Good directions to the store. Parking beside shop - excellent as I was tight for time and parking in Letchworth is like gold dust! The young lady on the upper floor, Kristina, set up all informatiom for me on bib shorts. I have only had shorts before and this was continued by a passing manager who I spoke to earlier on the phone.
Excellent service. I shall be back.
28 July 2026
Unprompted review
Excellent Customer Service
Really pleased with the expert service provided by Leon and the whole buying process with Sigma.
I would highly recommend this shop.
23 July 2026
Great experience today in Letchworth…
Great experience today in Letchworth tooth Robin and Leon. Getting sized up and set up for a new TT bike and nothing was too much trouble. Exactly how bike sales and customer focus should be.
24 July 2026
Unprompted review
ordered some Muc off tubeless valves…
ordered some Muc off tubeless valves and sealant (great price) while in the Letchworth store and collected them next day after getting email notification from Leon, thanks
16 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.