Sigma Sports - Letchworth Reviews 

234
TrustScore 5 out of 5

4.9

48 Station Road, SG6 3BE Letchworth Garden City, England, GB


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Rated 5 out of 5 stars

Great customer service, communications, pricing and all round service. I live 40 mins from the Letchworth branch but will go as the advice on products, maintenance on bikes and general advice is rea... See more

Rated 5 out of 5 stars

Being mentally ill severe mental anxiety they were very helpful, kind and patient with me! After messing up shoe sizes from online shop they kindly asked me in to check and size me up! Ended up with... See more

Rated 4 out of 5 stars

Following my conversations with the sigma sports team members I decided to purchase a new Specialize 3D saddle its early days but will give a review of the saddle soon The guys at the shop were gre... See more

Rated 5 out of 5 stars

I placed an order on line for collection at the Letchworth Branch. Ordering via mobile Web sight was straight forward and easy. Deliver to Branch was quicker than quoted. Staff in Letchworth were... See more


Company details

  1. #22 of 96 best companies in Bicycle Shop
  2. #14 of 61 best companies in Bike accessories store
  3. #14 of 40 best companies in Running Shop

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • 48 Station Road, SG6 3BE, Letchworth Garden City, England, United Kingdom

  • 01462 384070

4.9

Excellent

TrustScore 5 out of 5

234 reviews

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4.9

All reviews

(234)

3,555 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic service from Leon…

Absolutely fantastic service from Leon at the Letchworth branch. I turned up without an appointment to check out a couple of bikes and I was soon on the rollers trying some out! Booked to come in the next day and his help, advice and knowledge made it more than worthwhile. Just picked up my new bike and again Leon gave me everything I needed and more to leave the store with my new bike set and ready to go. Nothing was too much trouble throughout. Could not recommend more highly, the value of having a real specialist bike shop you can visit and get expert help was shown by the whole experience. Thanks Leon!

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Bike Fit Review

I had a bike fit at Sigma Sports and I couldn’t be more complimentary if I tried. From the moment you walk through the door, you are looked after superbly. Friendly and knowledgeable staff, and every piece of kit you could imagine.

My bike fit was also excellent, Wei and Carolyn walked me through it step by step, and the 3 hour session passed in the blink of an eye.

We discussed the issues I was having on the bike, the type of riding and rider I want to be and then made steps to put me in the right position and the difference was noticeable right away. Really insightful and enjoyable experience and the feeling of being able to enjoy my bike even more can’t be beat.

Hugely recommend Sigma Sports across the board.

30 April 2026
Rated 4 out of 5 stars

Robin was great

Robin was great, took the time to explore and scope out my requirements - a man who had not bought a bike in 15 years and was launching into the unknown. Time, patience and expertise cemented in great delivery I was riding a couple of days later with a big smile on my face.

29 April 2026
Rated 5 out of 5 stars

Sigma Sports Foundation bike fit

Attended a bike fit at the Letchworth store by Wei and Carolyn. The issues I was having were quickly identified and good solutions were found. Everything was well explained throughout, such as the logic behind changes and what I should be looking out for. The photos, videos and fit documents are all very detailed and useful, with practicable advice and tips. Overall, it was a friendly environment and a very informative fit at a reasonable cost.

1 May 2026
Rated 5 out of 5 stars

The showroom presented the bikes well…

The showroom presented the bikes well and the information on each bike was easy to read , Kristina was very helpful and was able to give me in-depth details on my preferred bike and was then able to size my bike perfectly, I was also able to add new wheels to the bike and was informed when the bike would be ready for collection. On collection the bike was displayed perfectly and had been assembled with care , Kristina did the final adjustment on the saddle height and added some bottle cages and a saddle bag , the bike was complete and ready to go . All of my invoices were seen to my email straight away ,

Great service and a great bike , thanks

27 April 2026
Rated 5 out of 5 stars

Brilliant!

First class service from Robin and the team at the Letchworth store. A smooth and easy transaction and good, old fashioned customer service at it's finest!

29 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, I had ordered lots of tri suits as I wasn’t sure which one would be right. Did this on the website and paid a deposit for them to be delivered to the shop in Letchworth. The lady at Sigma was so helpful checking the fit of each one I tried on really knowledgeable about what works on endurance tri and what doesn’t. This helped me a great deal as sometimes you just need someone that has that knowledge. Would highly recommend and will make this a go to shop for my Tri clothing and equipment!! Thanks Sigma!

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Incredibly helpful

Knowledgable, professional, friendly and super helpful - on every single visit throughout the many years my family and I have visited Sigma sports.

16 April 2026
Rated 5 out of 5 stars

Friendly, helpful, knowledgeable staff

Friendly, helpful, knowledgeable staff, I got exactly what I was looking for in just a few minutes, a helmet with a perfect fit. This is what makes a trip to a shop better than buying online. 👍

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Carolyn at Letchworth was brilliant

Carolyn at Letchworth was brilliant! Walking in with not much bike knowledge and not knowing where to start, Carolyn guided me through to find my perfect bike. She took her time, explained everything to me and helped me find the perfect fit for my bike. Top service and made buying a new bike exciting and enjoyable. Thank you

11 April 2026
Unprompted review

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