Sigma Sports - Letchworth Reviews 

Sigma Sports in Letchworth were fantastic - from the moment I walked in to the store they helped me choose the right type of bike for my needs, told me why it was the best choice, and were able to find one on sale. They were extremely helpful both in store and over the phone and email. I dealt with Carolyn mainly who was absolutely fantastic and so helpful taking great care with every last detail for the bike and accessories. The rest of the staff I spoke to were great too! Highly recommend this shop and Carolyn!

Overall the customer service is good and relaxed unfortunately the items in their are way overpriced! Your definitely paying for the name not the quality!! I paid £113 for a named bib shorts and my god they are terrible! Worse than cheap amazon ones! Would I recommend? No! I'd look elsewhere for cheaper and better quality shorts.

Great helpful, knowledgeable and friendly staff makes for a great shopping experience.

Bike works like new again!

Knowledgable and helpful staff, great product on display and in stock. Highly recommended. Alex was a great help and very professional.

Superb service

Every time, whether by phone, e or in person a first class service and standards from everyone.
Dropped off my crashed bike on Monday for booked repair on Thursday. No chasing Sigma, but still my bike was fully restored Wednesday noon. Thank you.
Incidentally the standard of ‘bar wrap is also so perfect 👍

I collected my purchase from their Letchworth shop (previously Trisports) remembered the woman serving me who worked there and she was very helpful and friendly. All good.

Amazing customer service

Very easy to place order and quick delivery. Product was excellent, as chosen from web-site,

I came in to the sigma bike store today and saw Sam . From start to finish he was informative and knowledgeable about products. Being a novice it made me feel at ease and would highly recommend him. Top man Sam . Thanks Spencer

The workshop staff are amazing. They kept in contact to advice on cost and parts and provided their professional opinion on alternative solutions. Brilliant service as always.

Great customer service from everyone I came into contact with. Friendly, chilled and chatty.
Sigma sports have never let me down

Super helpful at Letchworth (great store) for a stem swap and a new bike collection..
Plus Sigma have real people to assist on the phone too..

Detailed and attentive bike fitting service without being snobbish or intimidating. Great choice of bikes at keen prices. And decent coffee! thanks Leon!

I can’t remember the mechanics name but he was brilliant, tolerated my many questions and was very knowledgable and friendly.

I needed a new bike helmet and Carolyn at Sigma Sports in Letchworth couldn't have been more helpful. She was very knowledgeable about the different makes, features and safety technology, and provided excellent advice regarding fit. It was so good to be able to try a number of helmets on. Great to be in a bike shop with a wide range of brands of bikes, helmets and other accessories.

I rode over to Sigma Sports today on my new Gravel Bike (not from Sigma - sorry) to pick up an order for a Trek Light. On the way my 1x12 gears were jumping. Concerned something bad was wrong with my new bike, I spoke to staff and the mechanic took a look. 15 minutes later all was fixed, just an internal cable had relaxed into place and needed adjustment. I offered to pay but was told it was fine.
I cant tell you how grateful was, the ride home was perfect.
Thanks again, I will recomend you to friends and I will be back ...

Leon is an excellent sales man. Very professional. He set up my bike and went into detailed explanations.
A really great experience.