Sigma Sports - Letchworth Reviews 

233
TrustScore 5 out of 5

4.9

48 Station Road, SG6 3BE Letchworth Garden City, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great customer service, communications, pricing and all round service. I live 40 mins from the Letchworth branch but will go as the advice on products, maintenance on bikes and general advice is rea... See more

Rated 5 out of 5 stars

Being mentally ill severe mental anxiety they were very helpful, kind and patient with me! After messing up shoe sizes from online shop they kindly asked me in to check and size me up! Ended up with... See more

Rated 4 out of 5 stars

Following my conversations with the sigma sports team members I decided to purchase a new Specialize 3D saddle its early days but will give a review of the saddle soon The guys at the shop were gre... See more

Rated 5 out of 5 stars

I placed an order on line for collection at the Letchworth Branch. Ordering via mobile Web sight was straight forward and easy. Deliver to Branch was quicker than quoted. Staff in Letchworth were... See more


Company details

  1. #22 of 96 best companies in Bicycle Shop
  2. #14 of 61 best companies in Bike accessories store
  3. #14 of 40 best companies in Running Shop

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • 48 Station Road, SG6 3BE, Letchworth Garden City, England, United Kingdom

  • 01462 384070

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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4.9

All reviews

(233)

3,555 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Sigma Sport. Letchworth.

I have bought a large number of items from Sigma Sports and this is the first time a product was faulty (shoe had a defective thread in the cleat fitting). The store in Letchworth replaced the shoes without any issues. Great service and I will continue to use them as my preferred cycling shop in future. The real test of a shop is how they react when there is a problem. 10 out of 10.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Huge thanks to Alex for helping me get sorted with my new bike. He made the whole process easy, from sizing the frame to recommending the perfect shoes. You can tell these guys really know their stuff and actually care about getting you on the right gear.

12 April 2026
Rated 5 out of 5 stars

Excellent service from Sigma Sports

Excellent service from Sigma Sports, especially Alex at the Letchworth store. He was fantastic throughout the whole ordering process—always quick to reply, never rushed, and incredibly helpful.

His recommendation to have a final fit before collecting my frame was spot on. He explained everything clearly and took great care dialing in my fit. When we set it up on the test bike, it was perfect straight away—no tweaks needed. Nailed it.

Huge thanks to Alex and the Sigma Sports team. Highly recommended.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Super knowledgeable about wetsuits

Super knowledgeable about wetsuits. Spend ages helping me figure out the best option and giving advice on how to look after it. Cheaper than buying direct from Zone3.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Sigma Sports Letchworth…

All staff at Sigma Sports Letchworth were Welcoming and Helpful.
Kristina helped cut through weeks of indecision using her expertise to help me make the correct bike choice.
The whole process was faultless.

30 March 2026
Rated 5 out of 5 stars

Always a good experience

Been using Sigma in store and online for more than a decade. This time needed TLR tires in a hurry. Knew I was going to change brands but a detailed discussion based around the riding experience of the sales guy of several of the brands in stock altered my choice. Very happy with the final decision. It's what we all want isn't it? Keen prices, well chosen range, expert advice and a pleasant helpful attitude.

30 March 2026
Rated 5 out of 5 stars

Great team and experience

Very friendly throughout with great advice and attention to detail. Quick and thorough comms. Highly recommended. Alex Walker (Letchworth Branch) has been brilliant with my new bike purchase from scoping to, building, ordering and then delivery and beyond. Thank you.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant on the spot puncture repair on electric bike.

Took my electric Trek 5 bike which had a puncture at 1630 on a Friday to Eban and team and they repaired it on the spot for an excellent service. Thank you. We watched the repair and received all sorts of educational advice on future care. BRILLIANT!

20 March 2026
Unprompted review

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