Sigma Sports - Letchworth Reviews 

I went into the new Letchworth store looking for my first pair of road cycling shoes, pedals and cleats and have to commend Robin for all his patience and knowledge. He talked me through all my options, explained all I needed to know about cycling for the first time using cleats etc.
would highly recommend

Being able to try on a range of road shoes of different sizes and brands, all with guidance by a member of staff who knew what he was talking about. I left the shop with the perfect pair of shoes. I wouldn't get that by shopping online.

Probably the best customer service I have ever experienced. Carolyn was so helpful and accommodating at your Letchworth store.

Visited the Letchworth store and found the ideal cycling shoes, Specialized Torch 2.0 which were a great fit. The sales rep, Alex, was absolutely brilliant and was tentative to my needs, also had a fantastic discussion about my charity cycling event in September, which he took a great interest in, thank you very much Alex, you are a star, outstanding customer service.

Purchased a new road bike from Letchworth shop with help from Carolyn. Started with a pre-sales consultation which was most helpful. Carolyn really took time to get the correct sizing and was very pleasant and professional throughout. I never felt pressured which is not always the case in such situations and although the bike I chose was a fraction of the price of many in the shop I am sure the service would be the same.
I then returned to collect the bike and again great service with the bike al ready on the turbo to try and make final adjustments. Again a great experience and I would thoroughly recommend Sigma Sports to anyone.

Great service and shoe fitting by Carolyn. I came in with a modest budget for shoes but was easily convinced by Carolyn to up my budget 🤣

For years I’ve been buying shoes on line, ending up with something not quite right. I bit the bullet and drove to the Letchworth store for advice and a fitting. Came away very clear about what works for me, thanks to a very patient Carolyn who helped me find a pair of Lakes that are the best shoes I’ve ever owned

Great help and service in Sigma Letchworth

Thank you Carolyn with your help and knowledge I feel like I've made the right choices today

Visited Sigma Sports for the first time and was served by Carolyn. Was buying new bib shorts and helmet. Carolyn was not only extremely knowledgeable she took the time to try various options until we found a good fit. Couldn’t recommend more highly.

Staff were very knowledgeable and had lots of relevant experience of the type of cycling that I do

Great service from Kristina at Letchworth Garden City very knowledgeable on products made buying a new bike easy and effortless from start to finish, would definitely recommend this place.

Fantastic experience buying my new Pinarello X7 from Caroline who was full of knowledge and sensible advice. A very enjoyable experience from start to finish. Cannot recommend highly enough 🙌🏼🚴🏼‍♂️👌🏼

Great service from Caroline helping me try a few sizes and advised on fit for a helmet and glasses that were good for me

I have just bought a new bike from Sigma Letchworth and I have to say the service I received was excellent. I received honest advice and Sam showed great patience with me, changing my mind almost daily. The pricing was certainly competetive too.

Very knowledgeable and friendly staff, Catelyn, that helped me pick out and fit many different shoe sizes and brands. Relaxed and friendly vibes all around, definitely coming back.

The whole experience of buying my bike with Sigma was perfect. They knew exactly what I needed when I went in unsure of what to get. Kristina was amazing with helping me get everything set up, fitting me to my bike and helping me sort all my accessories. Will 100% be a regular in the Letchworth store.

Giant back after it's first service at Sigma Sports Letchworth (but still in the safe hands of Eben). Really appreciate him taking me through what's been done (and also for not judging me for taking my bike in in such a state of disrepair - thank you for making her as good as knew!).

Alex Walker was brilliant from start to finish in helping me source the right bike and accessories. His knowledge and enthusiasm surpassed my expectations. I have recommended family to Alex to help them with their next bike upgrade. Thanks again Alex

Sigma sports always provide a great customer experience, regardless of what you are purchasing. Whether that’s measuring up for accurate frame size or sourcing non-stock items for finishing off your bike the way that works for you. I’ve been a customer for many years and will continue to recommend these guys. Special thanks to Alex in Letchworth for dealing with my impatience (nbd is always exciting).