SJL Insurance Services Reviews 

Title: Exceptional Service from George - A True Insurance Expert!

I had the pleasure of dealing with George, an outstanding insurance company representative, and I can confidently say that he made the entire experience an absolute breeze!

From the moment I reached out to George with my insurance inquiries, he exuded a genuine sense of professionalism and warmth. He immediately put me at ease with his friendly demeanor and attentiveness to my needs. It was evident right from the start that George is not just an ordinary representative, but a true insurance expert who genuinely cares about his clients.

Throughout our interactions, George demonstrated an impressive depth of knowledge and expertise in the insurance industry. He patiently walked me through the intricacies of different insurance policies and made sure I fully understood all the options available to me.

What sets George apart is his unwavering dedication to providing exceptional customer service. He was always just a phone call or email away, promptly responding to any questions or concerns I had. His responsiveness and willingness to go the extra mile to assist me made me feel valued as a customer.

Not only did George excel in his professional role, but he also made the process enjoyable with his positive attitude and friendly approach. Dealing with insurance matters can often be daunting, but George's personable nature made it a stress-free and even enjoyable experience.

Thanks to George's expert guidance, I now have complete confidence in my insurance coverage, knowing that I am well-protected for any unforeseen circumstances. He truly helped me make informed decisions that align perfectly with my needs and budget.

In conclusion, I highly recommend George to anyone seeking insurance assistance. His knowledge, dedication, and exceptional customer service set him apart as an exemplary representative. If you want a stress-free and pleasant experience while securing the right insurance coverage, look no further than George. He's the epitome of professionalism and expertise in the insurance industry, and I am grateful to have had the opportunity to work with him. Thank you, George, for making insurance a positive experience.

Jessica was very helpful and ensured that I fully understood the issues.

Great experience from beginning to end. Highly recommended!

Very helpful, Luke L was quick to respond and arranged the best insurance for me. Great experience.

Head, James Head 258 is the name, he is both a Gentleman & the best (insurance) Officer you'll meet. No time to die, He's got all the protection you need so Get your Licence from him!

The gentleman was very helpful and did everything so efficiently and clearly. As promised he emailed us and telephoned us with the necessary information.

Very helpful and straight forward; Luke Lloyd was excellent.

Lauren Thomasson made the experience of insuring a multi block set of Flats very easy. I was not looking forward to the process as I usually do single dwellings. Cannot fault any of the process with SJL. Also very happy with the price which helps.

SJL Insurance Services is an excellent company who gave us a 5-star service. The staff were well trained and knowledgeable on the subject they were providing. We found them to have a friendly manner and to be helpfull and patient at all stages.

Had a lovely call with a colleague after being referred by BIBA to SJL I filed in the requested paperwork mid june as we needed insurance around the middle of July after a week we were told "it's gone to market" on the 5th of July my email was ignored entirely and on the 11th of July I emailed again but this time I received an out of office reply stating they would not be back till the 17th

of course, people go on holidays but when you've explained what you need and when you need it the least you could do is pass it on to a colleague before you go on leave or send me back to BIBA,

I shall not be actively looking to do business with SJL again as this is simply a poor first impression when my time has been effectively wasted for 3 weeks

Next time ensure your staff have a better focus on timely customer experience & communication, very pleasant and supportive but for me this is a red flag

Hayley Baker was very helpful and worked very hard in providing me with a competitive Property Insurance Quote.
Thank you very much indeed.
Andreas

We have used this company for a couple of years now.
Victoria Newton found us the best priced policy for our home and converted outbuilding that we rent with Airbnb.

Had a difficult building insurance issue to resolve

Excellent advice a cover found when other brokers could not

Recommended as knowledge and service excellent

Hayley was excellent & reassured me that she would do the best for me (& she did).
She was very helpful in taking all my details and coming back to me efficiently with ins quotes for my mum’s property.
Very professional.
Thank you

SJL Insurance Services were fabulous to deal with from start to finish. They were able to deal with my request quickly and get my insurance policy in place. Highly recommended!

Jessica excellent - polite, responsive, helpful

Excellent customer service and fantastic price. Thank you James Head.

Not so pleased this time with the service. I just needed have the name changed and it took about three or more back and forward of emails. Provided the price going up the service has gone down. I had to check all the details and keep on going back to SLJ.

I contacted SJL insurance seeking a more competitive buildings insurance price quote than the one we got for our existing provider. Our current insurer jacked up the annual premium sharply. SJL found us a provider that was quoting a price that was roughly half that of our existing insurer.