Skills Training Group Reviews 1,796

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the learning experience enjoyable and effective. People frequently highlight the excellent user experience, noting that courses are well-organized, clearly explained, and easy to understand. The service provided is often described as top-notch, with consumers appreciating the practical and engaging nature of the training. Reviewers are particularly impressed with the quality of the instruction and the clear, comprehensive instructions given, which help them feel confident in their new skills.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the instructors and team members... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the well-delivered... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the instructors for being... See more

Quality

People report positive experiences with quality. Customers found the course material to be delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim our instructor was extremely patient and clear with instruction , even though I found my course difficult he continuously helped me through anything I found tough. All tools were in good condit... See more

Rated 5 out of 5 stars

Just did my ACS at Skills Training Group and the whole process was very professional. Big thanks to Lauren for getting me in at short notice and really appreciated both Stuart and Iain’s support and k... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more

Rated 5 out of 5 stars

Recently on December 8th 2025 I attended my FAW ( 18 hours ) training course in Solihull & was really impressed by the professional standards. I’ve used Skills Training Group on more than 3 times now... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult education centre

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Pat Hutton was our teacher for the…

Pat Hutton was our teacher for the course and taught us everything we need to know very good company and very professional and easy going teacher. I am competent in PAT Testing now.

5 May 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your great feedback! We’re delighted to hear you enjoyed your PAT Testing course with Pat Hutton and now feel confident and competent in what you’ve learned.

We really appreciate your kind words and are glad the training was clear, professional, and easy to follow. Thanks again for choosing Skills Training Group!

Rated 5 out of 5 stars

Excellent tutors and very…

Excellent tutors and very friendly/support staff.

28 April 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your lovely feedback! We’re really pleased to hear you found our tutors and support staff friendly and helpful.

We truly appreciate your kind words and thank you for choosing Skills Training Group!

Rated 5 out of 5 stars

Easy booking process

Easy booking process, with easy to understand joining instructions.
The Instructor was friendly and really helpful in the way of helping you understand and answered all questions.

24 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your kind review! We’re really pleased to hear you found the booking process straightforward and the joining instructions easy to follow.

It’s great to know the instructor was friendly, helpful, and able to support your understanding throughout the course. We really appreciate your feedback and thank you for choosing Skills Training Group!

Rated 5 out of 5 stars

Fantastic FAW course ran by Allan

Fantastic FAW course ran by Allan, many thanks

29 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your great review! We’re so pleased to hear you enjoyed your FAW course with Allan.

We’ll be sure to pass on your kind feedback to him. Thanks again for choosing Skills Training Group, and all the best for the future!

Rated 5 out of 5 stars

Value for money

Did my training with Mark he was brilliant and the training was more than i expected,was a bit nervous but really felt confident at the end. Would have never done this any other way all the practice and all did help.

29 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! We’re delighted to hear you had such a positive experience training with Mark.

It’s completely natural to feel nervous at the beginning, so it’s fantastic to know the training, practice sessions, and support throughout the course helped build your confidence by the end. We’ll be sure to pass your kind comments on to Mark — he’ll really appreciate them.

Thank you again for choosing Skills Training Group, and we wish you every success moving forward!

Rated 5 out of 5 stars

Brilliant training

Brilliant training, made the course fun.

29 April 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your great feedback! We’re really pleased to hear you enjoyed the training and found the course fun and engaging.

We really appreciate you taking the time to leave a review and thank you for choosing Skills Training Group!

Rated 5 out of 5 stars

First Aid at work course review

Great communication with staff to ensure the course went smoothly. great feedback from all the staff taking part in the First Aid at Work Course. It feels great to know we have a good coverage with staff who know what they are doing now. Also good value for money to do the course in-house.

15 April 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your fantastic feedback! We’re delighted to hear the communication and support helped the course run smoothly, and that your team found the First Aid at Work training valuable and engaging. It’s great to know your staff now feel confident and well prepared, and that delivering the course in-house provided good value for money. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Efficient and friendly training day

Efficient and friendly training day ! Useful skills I can apply when needed

27 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your lovely feedback! We’re so pleased you found the training day efficient, friendly, and worthwhile. It’s great to hear you came away with useful skills you can apply when needed — that’s exactly what we aim for. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Was very informative

Was very informative

27 April 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re glad you found the training informative and helpful. We appreciate you taking the time to share your experience and hope the course was valuable for you.

Rated 5 out of 5 stars

I had the best time learning for my SIA…

I had the best time learning for my SIA License. The process was smooth form beginning to the end and their hospitality was top notch. Thank Tom Power for the having time for us during class and also thanks a lot to the skills group for such an amazing opportunity.

24 March 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your amazing feedback! We’re delighted to hear you had such a positive experience while training for your SIA Licence and that the process was smooth from beginning to end. It’s great to know our hospitality and support made a difference. A special thank you for mentioning Tom Power — we’ll be sure to pass on your kind words. We really appreciate your support and are glad we could be part of your journey.

Rated 5 out of 5 stars

Had a brilliant 2 days with Andrew for…

Had a brilliant 2 days with Andrew for a FAW course. He was thorough, engaging and extremely knowledgeable! Highly recommend!

24 April 2026
Unprompted review
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Reply from Skills Training Group

Thank you for the fantastic feedback! We’re so pleased to hear you had a brilliant two days on your First Aid at Work course with Andrew. It’s great to know you found the training thorough, engaging and informative. We really appreciate your recommendation and will be sure to pass your kind words on to Andrew.

Rated 5 out of 5 stars

Just did my ACS at Skills Training…

Just did my ACS at Skills Training Group and the whole process was very professional. Big thanks to Lauren for getting me in at short notice and really appreciated both Stuart and Iain’s support and knowledge. First class experience all round.

24 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thanks for the great feedback on your ACS experience with Skills Training Group.

We’re really pleased to hear the process felt professional and that Stuart and Iain were able to support you well throughout your training. I’ll also pass your thanks on to Lauren for helping get everything arranged at short notice.

We appreciate you taking the time to leave a review and hope to see you again for any future training needs.

Rated 5 out of 5 stars

Good information

Good information

24 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thanks for your kind feedback.

We appreciate you taking the time to leave a review and hope to see you again in the future.

Rated 5 out of 5 stars

Pat was amazing and got to lot from it …

Pat was amazing and got to lot from it thanks

24 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thanks for your kind feedback.

We’re really pleased to hear you got a lot from the training and that Pat made such a positive impact. I’ll make sure your comments are passed on to him.

We appreciate you taking the time to leave a review and hope to see you again in the future.

Rated 5 out of 5 stars

ACS refreshment

Good knowledgable trainers and very helpful. Relaxed atmosphere but one in which you still have to know your stuff and the trainers help settle any nerves. This is my last refreshment ACS so no more worries in the future.

22 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your great feedback.

We’re really pleased to hear you found the trainers knowledgeable and helpful, and that the relaxed atmosphere helped settle any nerves while still keeping the right level of challenge.

It’s great to know your ACS refresher went well and that you’re now all set going forward. We appreciate you taking the time to leave a review and wish you all the best for the future.

Rated 5 out of 5 stars

Vodafone Engineer

Course was very good and content was excellent. Allan was very knowledgeable and kept the course moving and interesting.
Thank you.

20 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you found the course content excellent and that Allan kept everything engaging and on track throughout. I’ll make sure your comments are passed on to him.

We appreciate you taking the time to leave a review and hope to see you again for future training

Rated 5 out of 5 stars

EFAW

Great course

20 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you enjoyed the Emergency First Aid at Work (EFAW) course. Great to know it met your expectations.

We appreciate you taking the time to leave a review and hope to see you again for future training.

Rated 5 out of 5 stars

Very good first aid course

Very good first aid course . Very informative and learn alot and take away alot from it

20 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you enjoyed the first aid course and found it informative, with plenty to take away from it. That’s exactly what we aim for with all our training.

We appreciate you taking the time to leave a review and hope to see you again in the future.

Rated 5 out of 5 stars

I attended a first aid training course…

I attended a first aid training course today and had a really positive experience from start to finish.
Ruth, the instructor, was absolutely fabulous — really clear, supportive, and made the whole course feel engaging and easy to follow. The training itself was very informative and well structured, and I felt confident throughout.
I’m really pleased to say I passed the course as well.
What really stood out was the extra effort from the team. We weren’t due to receive our certificates until Tuesday, but I needed mine by Sunday. They went out of their way to make that happen and I received it tonight at 11pm. That level of support and responsiveness is genuinely appreciated.
I would highly recommend this course to anyone looking for first aid training. Thank you

17 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you so much for your detailed feedback.

We’re really pleased to hear you had such a positive experience and that Ruth made the course clear, supportive, and engaging throughout. It’s great to know you felt confident and enjoyed the structure of the training, and congratulations on passing the course.

We’re also glad we could help get your certificate to you in time when you needed it — we always try our best to support learners where we can, and it’s great to hear that made a difference.

We really appreciate you taking the time to leave a review and your recommendation means a lot. We hope to see you again for future training.

Rated 5 out of 5 stars

First Aid training at its best.

A big thank you to Andy at the Sheffield training centre for getting me through the EFAW certificate again. The course was delivered in a style that is easy to understand and time taken to answer questions immediately. See you again in another three years, hopefully.

17 April 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback.

We’re really pleased to hear you had a positive experience completing your EFAW course at our Sheffield training centre. It’s great to know Andy delivered the training in a clear, easy-to-understand way and was able to answer your questions throughout.

We appreciate you taking the time to leave a review and hope to see you again when you’re next due for renewal.

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