LV home insurance renewal dropped through letter box and was gobsmacked at what they were asking for, never claimed and not in rough area. Tried a quote from the AA for exactly the same home and cont... See more
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Company details
- #68 of 138 best companies in Insurance company
- #25 of 68 best companies in Car and Motor Insurance Agency
- #19 of 43 best companies in Home Insurance Agency
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
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I had very good customer care and all…
I had very good customer care and all my needs were sorted in a professional way.
It was very simple and easy to get with…
It was very simple and easy to get with a great price.
Phone answered quite quickly-pleasant…
Phone answered quite quickly-pleasant young man chatted me through queries.
One of the best rates - if I have to claim - we will see!
insurance policy
Best insurance policy compared to the comparison sites, not the cheapest but better cover
May use AI-assist with repliesRead more
The information was spot on
The information was spot on, easy to answer questions with an affordable price and monthly payments what more can I say!

Reply from The AA Insurance
cost and ease of application
Not really company's fault
Not really company's fault. Opened email messge. To register/ log in requied code. When received code it came on email and then couldn't find original message, probably due to my age and not a "techy". Would have been better for me if code had been sent via text

Reply from The AA Insurance
Very easy to get insured.
Best cover for cost
The AA was not the most economic, but, for what was paid it was most comprehensive
Too early to rate the policy yet
Too early to rate the policy yet. However, one of the links didn't work, but by phoning and speaking to an agent by phone I am being sent everything in paper form. That was both, efficient and helpful.
Excellent experience
Excellent experience. Friendly and experience assistant helped me thru the mine field of insurances.
When looking for car insurance car insurance it was…
When looking for car insurance it was way to do and simple
Very pleased with cover and price
Very pleased with cover and price. Helpful customer service.

Reply from The AA Insurance
I halved my home insurance costs…
I halved my home insurance costs after years of regular increases from my previous provider. The online application was straightforward and cover is at least as good. Claim handling is an unknown quantity and I am giving the AA the benefit of the doubt in that respect.
Nice person on the phone and very…
Nice person on the phone and very understanding and sorted out just what I was looking for.Good reliable firm.
I was helped by both your colleagues…
I was helped by both your colleagues when I phoned, the second one benefiting from the client ref number given me by the first one. They were both helpful, patient, polite and professional.
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