The AA Insurance Reviews 40,167

I shopped on comparison sites for car insurance. AA Platinum came out really good on the premium. I could not complete the purchase as it could not recognise the car registration number. I therefore h... See more

We broke down at around 520pm. Called and told would be around 655 when they would attend which was fine Arrived at 625 and followed us to the garage to ensure all okay Martin our technician was v... See more

Excellent value & pricing I found the AA cheaper than my renewal quotes with some saving significant amounts. I found AA to be most competitive after searching multiple comparison sites The policy... See more

Your quote was very reasonable, cheaper than my previous company for renewal, however we shall see if price hiked up next year.I would also have appreciated a paper copy as have no printer but was tol... See more

Needed to renew my car insurance. Used confused.com - and AA had the best quote. I found the website user friendly and added some good extras to my cover, as also required business use. Good saving... See more

Everything was arranged very promptly and smoothly. I had no issues whatsoever...extremely efficient from the moment I reported the accident to the arrival of the AA man, delivery of the courtesy car... See more

I was looking for home insurance and completed the generic forms via Compare the Market and The AA Insurance was provided as an option. The price was extremely competitive plus it offered and includ... See more

From my first phonecall to report my accident, the AA were brilliant! Everyone I spoke to were extremely helpful and reassuring - it really put me at ease. They contacted the repair garage and arrange... See more

insurance from The AA while living in Toronto, and I’m very impressed. The coverage options were clear and easy to understand, and I could manage everything online. Customer support was responsive and... See more

We had the accident on the Thursday, rang AA insurance immediately, the car was quite badly damaged so needed extensive repair. AA took all details of the accident and got things going very quickly.... See more

It was quite easy to do but filling in all those questions is very frustrating but necessary could you come up with something easier.

I looked on Go Compare and got a quote for AA then we rand as my husband prefers to have the paperwork through the post. The gentleman was very helpful and our policy is renewed.

The "quote" section of the website was easy to use and came up very quickly with a quote. The payment was easy to set up and I now have peace of mind that my house insurance is in safe hands. Never... See more

The AA have have my full confidence and supported both myself and the third party involved in the accident to conclude the matter and get both parties back on the road, vehicles mended within a month... See more

Such an easy process arranging my car insurance online. Very happy with the quote provided. Thank you for making it stress fee.

Very easy to insure my car with AA price was a lot lower than my renewal price with my previous insurer & cover seems good

Far too complicated. Too many questions through MSE. Surely if it's me doing all the data entry and an algorithm calculating the risk, premiums should be much cheaper! No opportunity to find out why T... See more

I have just renewed my car insurance with the AA using a comparison website. I got their platinum cover at a very competitive price. The online process was easy to use.

AVOID AT ALL COSTS!!!!! After cancelling my policy with plenty of notice, they continue to charge for further four months, when I brought it to their attention and requested they cancel my policy th... See more

Following a write off collision the AA Insurance company was uncommunicative.so much so that I had to phone them for any update after patiently waiting several times. They had the results/answers I n... See more

Purchased car insurance with AA through MSM, price was good, excess was low and some useful components of the insurance (I wouldn’t have added because of cost) were included as standard. Insurance has... See more

Simple straight forward language used Easy to download the app More importantly price was not the cheapest but insurance policy had better coverage than others, optional extras with other insuranc... See more

I found the AA insurance portal very easy to use and user-friendly. The premium was competitively priced, and the overall experience initially felt professional and reassuring. Unfor... See more

Carried out my repair quickly and efficiently also supplied a courtesy car whilst mine was off the road very pleased with the service provided my claim number isAAS560705

cheapest quote I found for the best cover, easy to buy, policy and documents emailed over instantly, account easy to set up. No problems with purchase at all.

Ease of use and a human being to talk to about the various options I tried Compare but no phone numbers My present company Aviva priced themselves out. Thank you for pleasant procedure

I had a query before taking out my insurance to add a breakdown upgrade which was handled efficiently. The price was where I wanted to be too.

I have been with the AA for breakdown and insurance for sometime now. I have never had a problem contacting them with questions or requests. Their prices are quite frankly outstanding and while that i... See more

Easy, clear policy choices. Fast and efficient online service and a great renewal price.

The service was first class the gentleman was very helpful he sorted my problems straight away and would get my paperwork posted to me as I couldn't print

Easy process, the person who answered my call was very helpful and dealt with my car accident claim and got the process going. Also their car repair specialist IGR was a pleasure to deal with, from pi... See more

I had a great car insurance quote and friendly efficient personal who sorted everything easily and quickly

The AA was recommended to me on a comparison website. It offered the best value, the best coverage and the AA site was quick and very easy to use. Absolutely no complaints (so far)

Very easy to follow on from compare website . insured within 5 mini with no hidden charges. The only issue that I found was signing in to my actual account. A password is sent by email to... See more

I took out an AA home insurance policy for our self‑built bungalow after being approached by their street canvassers. The setup offer included the first few months free if we used direct debit,... See more

AA was £200 cheaper than my previous insurer and everything was arranged in less than 10 minutes. Would highly recommend

Super slow when it comes to requesting a cancellation of car insurance. They take 10 working days to cancel an insurance and then you cannot request a cancellation letter or no claims bonus docu... See more

Very easy to navigate through the process. The policy I took out perfectly matched what I was looking for.

Been with AA for years always give a good insurance quote so very satisfied

Took out new Home contents insurance in a matter of minutes, quick simple and easy. Very happy thank you 5*

Everything OK until I tried to view my new home insurance details in my AA account as instructed to do at the end of the purchasing process. Via a tortuous chat it turns out that it takes 28 days to "... See more

A tree fell on the car. Plenty of photographic and video evidence showing the damage all around the vehicle. We had to remove the tree ASAP so the car could be recovered. They took 5 day... See more

During my no fault claim, I was kept informed all the time about what was happening. Logging the incident was very simple on the phone and the courtesy car arrived the following day. The only gripe... See more

Due to renew home insurance but not happy with renew quote from provider. As being a gold member with the AA I did an online quotation. Thus had all the same benefits as my original provider was offer... See more

When you take out an insurance policy, you have no idea how the company will deal with any claim you might need to make in the future. That technicality doesn't stop the company asking for a custome... See more

Filled in paperwork on line easy and quick. Had a problem as don't have printer so rang spoke to young lady who was helpful and changed me over to paper copies and organized them being sent .

Very reassuring, lovely people to talk to, will go out their way to help you.

Easy comparison with other quotes and a range of levels of cover made selection easy.

Clear and concise instructions to navigate the policy application. Pleased with the cost and having AA roadside assistance.

Easy to use online, 10 minutes and my new insurance sorted. Excellent

My insurance came up for renewal 4 April 2026 with the AA brokering the matter. To the best of my knowledge last year 2025 the call operator asked me if I wanted to automatically renew next year 20... See more

The lady I spoke to was very helpful. Regarding my car insurance.

if you are calling for new insurance they will answer the call in seconds, if you are calling related to your existing policy , we need to wait more than 1hr, very bad customer support

Extremely easy to find the cover needed online at a very competitive price. Had to contact by phone with a query which was resolved quickly and professionally by a friendly agent.