Good choice of options to cover my car at reasonable prices. Had minor issues completing the form, but had opportunity to speak with a real person, who was extremely helpful and solved the issue I wa... See more
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Review summary
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Reviews shaping this summary
I found the options available for my car insurance policy very helpful and although I didn't take out many, I was very happy with what was on offer without any additions. Price was more than I wanted... See more
I purchased car ins, house insurance. Very good price for both. I also added breakdown cover as it was on a special offer. Not showing breakdown cover on my policy details. AA looked into it and con... See more
Company replied
I Bought the policy via Go Compare which gave me the option to choose which supplier and policy cover I required, but from the AA I also had the chance to speak to your operator to chech that I was co... See more
Company details
- #68 of 140 best companies in Insurance company
- #26 of 69 best companies in Car and Motor Insurance Agency
- #19 of 43 best companies in Home Insurance Agency
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
4.6
Excellent
48k reviews
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Good service online service and ease of…
Good online service and ease of purchasing car insurance
24 September 2026
Good people to talk to..who are easy to…
Good people to talk to..who are easy to get the right answers.. and fair price.
24 September 2026
Very friendly and helpful
Very friendly and helpful, with a fair price. Aways helps.
24 September 2026
Emma who dealt with me
Emma who dealt with me, was extremely easy to talk to and her information was spot on.
24 September 2026
Intro to long winded,did not get to the…
Intro to long winded,did not get to the point soon enough,once there very good ,the rest crap.
24 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Easy to use website with clear and…
Easy to use website with clear and concise instructions, also very competitive pricing.
24 September 2026
Reply from The AA Insurance
We're delighted that you found our website clear and straightforward, Jeff 😊.
The on-line arranging of our breakdown…
The on-line arranging of our breakdown cover was straight forward and user friendly
24 September 2026
Understand my needs when I called also…
Understand my needs when I called also a good price.
24 September 2026
Clear and concise site.
Clear and concise explanations for the differing sections made signing up easy. Good price too.
24 September 2026
Generally an easy step by step system…
Generally an easy step by step system allowing understanding from the start.
24 September 2026
Thank you AA the best
24 September 2026
Was so easy to arrange. Looked on compare the market and liked…
Looked on compare the market and liked the gold AA quote. Phoned with ref no. spoke to a lovely lady who arranged it so quickly. Very pleased, thank you
24 September 2026
Reply from The AA Insurance
Just what we love to hear, Pat 💛🚗.
The AA came top of the recommendations…
The AA came top of the recommendations from Moneysupermarket for my car insurance renewal, but what swung the deal was when I needed to change one part of the cover I was able to speak to a human being!
24 September 2026
I managed to great straight through to…Home Insurance Dept
I managed to great straight through to customer services and the service was very respectful, helpful, understanding and efficient - I was ver pleased with the result. Thank you
22 September 2026
Tried a couple of other websites but…
Tried a couple of other websites but yours was more straightforward. It made the process more satisfying.
24 September 2026
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