The AA Insurance Reviews 43,863

Straight forward simple to use straight from the CTM.com site
Good service Good price

Prompt service with no confusing jargon and a very good price.

Online system was easy to use for an 80 year old like me ,good value what more can you ask for.

It was easy to do

Very easy to fill in details online, fair price when comparing with the likes of compare the market, could have got home insurance a bit cheaper elsewhere but the coverage of the AA policy is far better so works out better value for money, very pleased with the AA home insurance

What a gem this business is. Immediate, trouble free access to all my car insurance documents.

Previously I had cheaper insurance elsewhere, but the website was clumsy, so when the AA offered a top class 'gold' comprehensive at a good price I bought in. I am now into year three.

I have been a member of the AA all my long driving life, going back to the 1960s, when they would post me route maps to wherever you wanted to go in the UK. Occasionally I had a car issue and AA Assistance arrived in a few minutes. In all my many driving miles I always had 'Peace of Mind' and I still do. My advice?- 'GO with it'.

The price was reasonable and covered 99% of what I needed so I give it 4 stars. But the AI Chat bot was (as 99% of them always are) unhelpful and redirected me to a human so why not just use humans in the chat. Also, I got the quote through a comparison site and the "Buy now" part was ultra complicated so for these 2 reasons, I couldn't award the full 5 stars.

Excellent and very speedy Assistance given with my issue.

Very good quite and insured quickly, but went to change my plate over and didn't recognise my email but used it to take my money, something to do with free cover from my bank.so got to phone and I'm sure they will want to charge me so not so happy at this moment 🤔🤔🤔☹️☹️

Very good customer service when I called them never left me hanging on for any length of time and very polite

Decided to renew policy as although it was some £100+ more than last year’s premium, it offered more suitable provisions than some competitors

I can not get the insurance details pn the app it shows mybreakdown cover which i have with my bank i have tried severals times

Did not know you did home insurance and the quote was very good, so I’ve got it

Very nice advisor at end of phone

Honest and professional device.

We have always had breakdown with the AA and more recently car Insurance. We have now added house insurance. Always find the rates good and the service has always been very good. O ly thing they could work on is their accounts/app. If you want to use the same email but a partners name it cannot cope.

The site was easy to navigate and, although not the cheapest, the price was extremely competitive for the cover offered.

No brainer
Excellent cover for the money by a company of standards.
House
Contents
Car
10/10.

Very easy to compare options and significantly cheaper than my existing provider was quote for similar cover.