I cannot believe this company sti exists 0 stars, any positive reviews must be fake. Ordered on 10TH JULY 2019, still nothing!! I have outright demanded my money back but they just lie. Clearly will... See more
TDLC The Designer Label Company
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
TDLC SHOULD BE STRUCK OFF! My daughter ordered 5 dresses for her 21st birthday outing in 2019. 2 dresses never arrived, and the 2 that she returned were not refunded. Very long story but in a... See more
I ordered a dress over 5 months ago it never arrived I've emailed many times they dont get back and if they do they just fob you off saying they cant refund until you receive the dress which is obvi... See more
Similar to many other stores on here, purchased an item which did not turn up for months. When it did arrive it was of very poor quality so I immediately returned it. They acknowledged receipt and ha... See more
Would give 0 stars if I could
ABSOLUTE DISGRACE! DO NOT ORDER FROM TDLC!!!!!
Placed an order on the 5th May which was not marked on the website as back order when other styles clearly were.
Emailed at the end of May when it hadn’t arrived to ask where it was & was told it had gone on back order.
I asked to cancel the order the same day (29th May) as it wouldn’t arrive for the wedding I had ordered it for.
Miraculously my order was ‘ready now & currently making its way to me’ by the 31st May.
Didn’t arrive until 20th June. Asked for a return address & was immediately sent back recorded delivery.
TDLC received the return on the 26th June
By the 8th July when I still hadn’t revived my refund I contacted them & sent an image of the tracking information.
TDLC replied & said I would need to wait ‘21 working days from receiving the return for it to complete processing & refund to complete’
By the 30th July I emailed to say it had been 24 working days & still no refund.
I was told to leave ‘adequate time’ for funds to clear into my account on the 6th August, and that the return was processed their side. If funds don’t clear in the next 7 days let them know & they’ll investigate further.
I’ve emailed numerous times since, all ignored & still no refund.
I will be following suit from another person below & taking this up with Trading standards to help them build their case as well as contacting my bank to reverse the payment
Avoid at all costs!! Only wish I’d read these before ordering to save myself the trouble
TDLC should not be trading!!!!
3 September 2019
Unprompted review
Sadly same story as all the others here do not buy
Sadly same story as all the others here and before you reply TDLC my order wasn’t back ordered it was current stock. Order made on the 12 July and still no dress. Disgusting service and probably zero chance of a refund. Do not buy from this company!!!!
2 September 2019
Unprompted review
18 WEEKS STILL NO DRESS
18 WEEKS STILL NO DRESS
If anyone is thinking of ordering from this company please don’t!! Luckily my bank have refunded me but some banks won’t so please don’t waste your money!
I ordered a SUMMER dress back in April so clearly won’t be getting any use out of it IF it ever arrives.
Disgusting company and equally as disgusting customer service.
1 September 2019
Unprompted review
Ordered mid May and on 31st August not…
Ordered mid May and on 31st August not received my parcel. Messaged them around 25 times and they keep saying it’s clearing customs, clearly something going on!! Absolutely don’t order
31 August 2019
Unprompted review
Surprised but pleased!
I ordered a dress back in May and like many experienced a delay well beyond what I expected even tho it was a back order item. After regular emails chasing and similar responses to pretty much everyone on here I decided to check online only to find all the negative feedback on this company. I'm usually VERY careful online and gutted to think I'd been scammed too n out of pocket. Then out of the blue, would you believe it my dress arrived this week!!! Its a lovely design and good fit, not fabulous/designer quality but good for the price and I'm actually really happy with it... especially as I'd kind of written it off.
I emailed the company to let them know this and they responded that they have "started implementing new processes and adapting the business model to help speed up all deliveries also so we are paying attention to what people are saying" .
I can't disagree with other reviews that they have some way to go, not least as they're taking people's money upfront then have no tracking process and yes, apparently the clothes do come from Australia. But I for one am a real live happy customer... don't lose faith, I hope your parcels arrive out of the blue like mine did!!
30 August 2019
Unprompted review
Outstanding delivery of nearly 15 weeks (almost 4 months!)
I ordered a back order dress in May 2019, very aware of the potentially long delivery. This was OK as the event is not until September 2019. It has now been almost twice the longest estimated delivery date stated by the website and still no delivery!
This website says it is UK based, yet after a number of times contacting the company I have now been informed that customs is the issue as the clothes are coming from Australia! I am now left out of pocket without a dress for an upcoming event. They don’t even have the ability to find out where the dress is!
I will say the one star I have allocated is because the customer service section of the company were very quick at responding, unfortunately there is very little they could do or tell me!
I cannot comment on the quality of the clothing as I have mentioned previously I have not received this order. I will comment again if the dress arrives and update you on whether or not the wait was worth it!
29 August 2019
Unprompted review
Reply from TDLC The Designer Label Company
Hi Pasg,
We are very sorry to hear you feel this way as that is the last thing we would want and we do appreciate your feedback.
The item you have ordered is a back order, this is because it is an exceptionally popular style. If an item is back order it will advise on the product page, cart page, checkout page and email confirmation. Our full delivery info page also advises in further detail to help all customers manage delivery expectations. We do make every effort to be transparent and clear about there being a wait on these types of orders and how long they generally take.
The time elapsed for your delivery is quite normal for these types of orders at the minute and we have processed your order to you as advised and agreed when you placed the order, we will always endeavour to have those types of orders with you as soon as we can.
We can confirm that the general feedback is that the styles are worth the wait as they are very unique and exceptionally good value for money.
We have now implementing new processes and adapted the business model to help speed up all deliveries, we appreciate that this doesn't help you now but it is thanks to your feedback that we were able to do this, even though our website does advise clearly on the wait times it is very clear a lot of people did not want to wait the length of time back orders were taking so we are getting these styles out much quicker now.
As our email support team have advised this order is currently in transit on the economy delivery and once it is closer to delivery you will receive further updates to help you understand your delivery as agreed and advised when placing the order.
Thank you kindly for your patience and understanding.
Should you wish to discuss this further please do not hesitate to contact us, our email is support@thedesignerlabelcompany.co.uk
Anna,
TDLC.
Love the quality of the clothes
Love the quality of the clothes, fab customer service with immediate response and follow up, can't wait for my next event to order again
27 August 2019
Unprompted review
Awful awful awful
Has anyone actually received their item from this company?
I placed an order at the end of April, we’re now almost at the end of August and I still don’t have my order. It is over the specified time on the website to wait...
27 August 2019
Unprompted review
Reply from TDLC The Designer Label Company
Hi Lou,
We are very sorry to hear you feel this way as that is the last thing we would want and we do appreciate your feedback.
The item you have ordered is a back order, this is because it is an exceptionally popular style. If an item is back order it will advise on the product page, cart page, checkout page and email confirmation. Our full delivery info page also advises in further detail to help all customers manage delivery expectations. We do make every effort to be transparent and clear about there being a wait on these types of orders and how long they generally take.
The time elapsed for your delivery is quite normal for these types of orders at the minute and we have processed your order to you as advised and agreed when you placed the order, we will always endeavour to have those types of orders with you as soon as we can.
We have now implementing new processes and adapted the business model to help speed up all deliveries, we appreciate that this doesn't help you now but it is thanks to your feedback that we were able to do this, even though our website does advise clearly on the wait times it is very clear a lot of people did not want to wait the length of time back orders were taking so we are getting these styles out much quicker now.
As our email support team have advised this order is currently in transit on the economy delivery and once it is closer to delivery you will receive further updates to help you understand your delivery as agreed and advised when placing the order.
Thank you kindly for your patience and understanding.
Should you wish to discuss this further please do not hesitate to contact us, our email is support@thedesignerlabelcompany.co.uk
Anna,
TDLC.
The worst company ever!!!
Hello,
I’ve read all the posts below and again I’m having the same problems with my order being over 3 months late. Keep fobbing me off with the same customs issue!! Please please please read this and don’t use this website for ordering anything!! You won’t get your item when you want it!!
I understand back orders take a while but 3 months is not acceptable for any customer to wait for a item.
I don’t want a comment from TDLC as I’ve heard it several times before and all your below replying comments to people is generic and not sincere.
Rating this a 0 not a 1 as can’t choose that option!!!!
27 August 2019
Unprompted review
Reply from TDLC The Designer Label Company
Hi Emma,
We are very sorry to hear you feel this way as that is the last thing we would want and we do appreciate your feedback.
The item you have ordered is a back order, this is because it is an exceptionally popular style. If an item is back order it will advise on the product page, cart page, checkout page and email confirmation. Our full delivery info page also advises in further detail to help all customers manage delivery expectations. We do make every effort to be transparent and clear about there being a wait on these types of orders and how long they generally take.
The time elapsed for your delivery is quite normal for these types of orders at the minute and we have processed your order to you as advised and agreed when you placed the order, we will always endeavour to have those types of orders with you as soon as we can.
We have now implemented new processes and adapted the business model to help speed up all deliveries, we appreciate that this doesn't help you now but it is thanks to your feedback that we were able to do this, even though our website does advise clearly on the wait times it is very clear a lot of people did not want to wait the length of time back orders were taking so we are getting these styles out much quicker now.
As our email support team have advised this order is currently in transit on the economy delivery and once it is closer to delivery you will receive further updates to help you understand your delivery as agreed and advised when placing the order.
Thank you kindly for your patience and understanding.
Should you wish to discuss this further please do not hesitate to contact us, our email is support@thedesignerlabelcompany.co.uk
Anna,
TDLC.
Shocking
Shocking! I returned my dress as it took 2 months to arrive and the party I needed it for had passed. It was returned at the end of May and its now end of August....still no refund! Always fobbed off saying it's being processed. I was told it was processed beginning of july! It doesn't take that long to process money...its 2019!! I got told again 2 weeks ago it had been processed and needed to wait another 7 days. But they told me a month before that it had been processed???!!! Whaaattt??!! Also very suspicious there is no contact details to speak to someone, just an email address where emails are ignored. Steer clear people! The PO box address I was given to return my dress to has come up as belonging to a prison when doing a google search?! Is this some kind of joke?
Since writing this review they have now come back and said I didnt return the dress within their timeframe but they were so late responding to my request for returns label, that made it go over the date! Absolutely disgraceful that after months of them saying they have sent the refund, they have now backtracked and said they are not going to refund!! Stay away from this company!!
Another update: 3 weeks ago they said I was eligible for a refund (4 months after I returned the dress!) and to allow 14 days for it to go through. Of course this was just them fobbing me off again. I chased this week as no money in my account and they have back tracked again and said I'm not eligible for a refund even though I was in line with the T's and C's as per all my emails. Luckily for me, my credit card have charged it back so I now have my money back! :) At last I can put this boring matter to bed!
DO NOT SPEND YOUR MONEY WITH THIS WOMAN!
22 August 2019
Unprompted review
So my dress was returned on 8th May
So my dress was returned on 8th May. It is now 22nd August and still no refund after 3 months and what must be 49 emails of chasing. I have now transferred my query to trading standards to sort. IF I get an email reply it’s about 20 days later and is a standard template about how they have processed the refund and I need to allow adequate time for this to reach my account. I’ve never know adequate time for a refund for be in excess of 3 months!!!!
Looking at the the reviews on this site I’m clearly not the only one. The template responses to emails and reviews on this site are an absolute joke!!!!
22 August 2019
Unprompted review
Reply from TDLC The Designer Label Company
Hi Sally,
Adequate time needs to be allowed for returns/refunds to finish processing, should they be eligible the funds will be returned.
Should you wish to discuss this further please do not hesitate to contact us, our email is support@thedesignerlabelcompany.co.uk
Anna,
TDLC.
Don’t order from this company!!!
Don’t order from this company! If I could add in attachments I would add in my messages to this company. Reading all the other reviews mines the same, bought a dress on 7th May, for an event in June, messaged them numerous times now asking where this dress is and keep getting fobbed off sating it’s in transit and will be with me soon!! It’s been over 3 months now, nearly 4 and I’ve not had any emails saying where this dress is! I paid £45 plus postage for it in the sale, that’s still a lot of money for a dress I don’t intend to wear and want to send back! Goodness knows if it will turn up and if I will ever get my money back!! Absolutely appalling!
21 August 2019
Unprompted review
Reply from TDLC The Designer Label Company
Hi Mrs Brady,
We are very sorry to hear you feel this way as that is the last thing we would want and we do appreciate your feedback.
The item you have ordered is a back order, this is because it is an exceptionally popular style. If an item is back order it will advise on the product page, cart page, checkout page and email confirmation. Our full delivery info page also advises in further detail to help all customers manage delivery expectations. We do make every effort to be transparent and clear about there being a wait on these types of orders and how long they generally take.
The time elapsed for your delivery is quite normal for these types of orders at the minute and we have processed your order to you as advised and agreed when you placed the order, we will always endeavour to have those types of orders with you as soon as we can.
We have now implementing new processes and adapted the business model to help speed up all deliveries, we appreciate that this doesn't help you now but it is thanks to your feedback that we were able to do this, even though our website does advise clearly on the wait times it is very clear a lot of people did not want to wait the length of time back orders were taking so we are getting these styles out much quicker now.
As our email support team have advised this order is currently in transit on the economy delivery and once it is closer to delivery you will receive further updates to help you understand your delivery as agreed and advised when placing the order.
Thank you kindly for your patience and understanding.
Should you wish to discuss this further please do not hesitate to contact us, our email is support@thedesignerlabelcompany.co.uk
Anna,
TDLC.
DO NOT ORDER FROM THIS WEBSITE
DO NOT ORDER FROM THIS WEBSITE. Ordered my dress well over 3 months ago (it is not a back order).. and still not received. Every time I chase, I get the same reply saying the same rubbish that it is transit and a refund can’t be given. Yet they can’t provide a reference or any sort of proof to show they have even sent it out!
Disgusting service. Do not order from this company
21 August 2019
Unprompted review
Ordered my dress on the 25th May for my…
Ordered my dress on the 25th May for my hen party.Ive since got married and been on honeymoon. No dress. Emailed and they say its a back order coming from china and they cant stop it. Obviously i dont need this dress anymore but they keep tellingme its in transit. I would urge everyone to stay clear of this website. Not professional and obviously alot of us are waiting.
20 August 2019
Unprompted review
Reply from TDLC The Designer Label Company
Hi Norma,
We are very sorry to hear you feel this way as that is the last thing we would want and we do appreciate your feedback.
The item you have ordered is a back order, this is because it is an exceptionally popular style. If an item is back order it will advise on the product page, cart page, checkout page and email confirmation. Our full delivery info page also advises in further detail to help all customers manage delivery expectations. We do make every effort to be transparent and clear about there being a wait on these types of orders and how long they generally take.
We can confirm that our back orders do not come from China, they come from independent designers in Australia, America or the UK currently. None of our customer support have advised that to you.
The time elapsed for your delivery is quite normal for these types of orders at the minute and we have processed your order to you as advised and agreed when you placed the order, we will always endeavour to have those types of orders with you as soon as we can.
We have now implementing new processes and adapted the business model to help speed up all deliveries, we appreciate that this doesn't help you now but it is thanks to your feedback that we were able to do this, even though our website does advise clearly on the wait times it is very clear a lot of people did not want to wait the length of time back orders were taking so we are getting these styles out much quicker now.
As our email support team have advised this order is currently in transit on the economy delivery and once it is closer to delivery you will receive further updates to help you understand your delivery as agreed and advised when placing the order.
Thank you kindly for your patience and understanding.
Should you wish to discuss this further please do not hesitate to contact us, our email is support@thedesignerlabelcompany.co.uk
Anna,
TDLC.
Order my dress on 25th of June and waiting now 9 weeks.. when it their policy they stated it 3-5 weeks for back orders..
Order my dress on 25th of June - next day I emailed them that I want to cancel my order and their reply was that they can't as my order it's in transit making way to me.. so I thought - oh! Brilliant - that was quick!.. it's 8 weeks now I am waiting - emailed them several times - all the time the same excuse - that it's back order and it's already in transit so they can't refund my money .. I am going on wedding in 3 day.. I presume it won't come and I don't need it after that.. it's ridiculous how long I need to wait for one dress. My order was one of those "back orders" and on their website it's says they take 3-5 weeks - and I am waiting 8 weeks now. So annoyed and disappointed .. what I can read it will be difficult to get my refund as well.. I wouldn't recommend it to anyone - people save yourself all that stress.
19 August 2019
Unprompted review
Reply from TDLC The Designer Label Company
Hi Marzena,
We are very sorry to hear you feel this way as that is the last thing we would want and we do appreciate your feedback.
The item you have ordered is a back order, this is because it is an exceptionally popular style. If an item is back order it will advise on the product page, cart page, checkout page and email confirmation. Our full delivery info page also advises in further detail to help all customers manage delivery expectations. We do make every effort to be transparent and clear about there being a wait on these types of orders and how long they generally take.
The time elapsed for your delivery is quite normal for these types of orders at the minute and we have processed your order to you as advised and agreed when you placed the order, we will always endeavour to have those types of orders with you as soon as we can.
We have now implementing new processes and adapted the business model to help speed up all deliveries, we appreciate that this doesn't help you now but it is thanks to your feedback that we were able to do this, even though our website does advise clearly on the wait times it is very clear a lot of people did not want to wait the length of time back orders were taking so we are getting these styles out much quicker now.
As our email support team have advised this order is currently in transit on the economy delivery and once it is closer to delivery you will receive further updates to help you understand your delivery as agreed and advised when placing the order.
Thank you kindly for your patience and understanding.
Should you wish to discuss this further please do not hesitate to contact us, our email is support@thedesignerlabelcompany.co.uk
Anna,
TDLC.
Sadly can’t leave a 0 star rating I’m…
You will see below the standard BS answer all of us have had! Don’t buy from here! Sadly can’t leave a 0 star rating I’m 13 weeks post order. Same back order rubbish emails coming through. Dreadful, dreadful organisation! Do Not use! If they respond to this it will be the same copy and paste email sent to me and the same answer given below.
19 August 2019
Unprompted review
Reply from TDLC The Designer Label Company
Hi Philip,
We are very sorry to hear you feel this way as that is the last thing we would want and we do appreciate your feedback.
The item you have ordered is a back order, this is because it is an exceptionally popular style. If an item is back order it will advise on the product page, cart page, checkout page and email confirmation. Our full delivery info page also advises in further detail to help all customers manage delivery expectations. We do make every effort to be transparent and clear about there being a wait on these types of orders and how long they generally take.
The time elapsed for your delivery is quite normal for these types of orders at the minute and we have processed your order to you as advised and agreed when you placed the order, we will always endeavour to have those types of orders with you as soon as we can.
We have now implementing new processes and adapted the business model to help speed up all deliveries, we appreciate that this doesn't help you now but it is thanks to your feedback that we were able to do this, even though our website does advise clearly on the wait times it is very clear a lot of people did not want to wait the length of time back orders were taking so we are getting these styles out much quicker now.
As our email support team have advised this order is currently in transit on the economy delivery and once it is closer to delivery you will receive further updates to help you understand your delivery as agreed and advised when placing the order.
Thank you kindly for your patience and understanding.
Should you wish to discuss this further please do not hesitate to contact us, our email is support@thedesignerlabelcompany.co.uk
Anna,
TDLC.
Quick delivery, amazing quality!!
Quick delivery, quality of dress is brilliant!! So thick and very flattering!! Nothi g bad to say at all!! Really happy with my product!!
19 August 2019
Unprompted review
This has been an absolute nightmare…
This has been an absolute nightmare from start to finish.
I ordered my dresses at the beginning of March, it took 8 weeks for the first 2 to arrive and 12 weeks for the final 2. They were not great quality and so I sent them back for a refund. You received the dresses on the 3rd July and I STILL have not received my refund.
You keep fobbing me off that it is marked as completed your side, but I can see from other reviews that you've used the same excuse with them.....
I only wish I had looked at these reviews before buying. What a waste of my time and money.
*Just updating this after you have posted your response... funny that you apparently process all refunds as advised on your website, yet I am still waiting 20 days AFTER the date you said it should have hit my account.
Also, how responsive your are when you are currently ignoring my messages.
My bank will be in touch RE you sorting out the refund. hopefully I don't have to waste any more time on this.*
16 August 2019
Unprompted review
Reply from TDLC The Designer Label Company
Hi Alexi,
We are sorry to hear you are not happy, all returns/refunds are processed as advised on our website.
Adequate time needs to be allowed for returns to be processed and refunds to complete if eligible.
Our emails support team are very responsive and happy to assist with all customer enquiries. We can see they have corresponded with you regularly.
We are also very disappointed to hear you were not happy with the quality of your items, the independent designers we stock are extremely popular and it is rare we receive that kind of feedback.
We do kindly appreciate your patience and understanding.
Should you wish to discuss this further please do not hesitate to contact us, our email is support@thedesignerlabelcompany.co.uk
Anna,
TDLC.
Do not bother ordering!!!!!
Ordered two dresses on 24th May- one was a back order and the other normal. Both dresses have not turnt up. It has been 60 working days. Every time I have emailed them it takes a few days to get a response which is some rubbish about delays, customs and transit.
I appreciate there can be delays and sometimes things take longer than expected but there is no communication. The dresses where for different events which have passed so I asked for a refund and was given an excuse that I can’t have this due to items being in transit.... just want my money back now. Company is a joke!
16 August 2019
Unprompted review
Reply from TDLC The Designer Label Company
Hi Georgina,
We are very sorry to hear you feel this way as that is the last thing we would want and we do appreciate your feedback.
One of the items you have ordered is a back order, this is because it is an exceptionally popular style. If an item is back order it will advise on the product page, cart page, checkout page and email confirmation. Our full delivery info page also advises in further detail to help all customers manage delivery expectations. We do make every effort to be transparent and clear about there being a wait on these types of orders and how long they generally take.
Generally all items on your order will be processed out together, unless otherwise agreed between us and you. Therefore if you place an order for a back order item and a normal item both will arrive once the back order is ready unless we authorise a partial deliver as a gesture of good will.
The time elapsed for your delivery is quite normal for these types of orders at the minute and we have processed your order to you as advised and agreed when you placed the order, we will always endeavour to have those types of orders with you as soon as we can.
We have now implementing new processes and adapted the business model to help speed up all deliveries, we appreciate that this doesn't help you now but it is thanks to your feedback that we were able to do this, even though our website does advise clearly on the wait times it is very clear a lot of people did not want to wait the length of time back orders were taking so we are getting these styles out much quicker now.
As our email support team have advised this order is currently in transit on the economy delivery and once it is closer to delivery you will receive further updates to help you understand your delivery, we can not refund orders that are in processing, this was all agreed and advised when placing the order.
Thank you kindly for your patience and understanding.
Should you wish to discuss this further please do not hesitate to contact us, our email is support@thedesignerlabelcompany.co.uk
Anna,
TDLC.
Do not buy from them!
Ordered a dress 4 months ago. Still not arrived. They won't give me a refund. DO NOT BUY FROM THEM
15 August 2019
Unprompted review
Reply from TDLC The Designer Label Company
Hi Hayley,
We are very sorry to hear you feel this way as that is the last thing we would want and we do appreciate your feedback.
The item you have ordered is a back order, this is because it is an exceptionally popular style. If an item is back order it will advise on the product page, cart page, checkout page and email confirmation. Our full delivery info page also advises in further detail to help all customers manage delivery expectations. We do make every effort to be transparent and clear about there being a wait on these types of orders and how long they generally take.
The time elapsed for your delivery is quite normal for these types of orders at the minute and we have processed your order to you as advised and agreed when you placed the order, we will always endeavour to have those types of orders with you as soon as we can.
We have now implementing new processes and adapted the business model to help speed up all deliveries, we appreciate that this doesn't help you now but it is thanks to your feedback that we were able to do this, even though our website does advise clearly on the wait times it is very clear a lot of people did not want to wait the current length of time back orders were taking so we are getting these styles out much quicker now.
As our email support team have advised this order is currently in transit on the economy delivery and once it is closer to delivery you will receive further updates to help you understand your delivery, we can not refund orders that are in processing, this was all agreed and advised when placing the order.
Thank you kindly for your patience and understanding.
Should you wish to discuss this further please do not hesitate to contact us, our email is support@thedesignerlabelcompany.co.uk
Anna,
TDLC.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.