Thank you to Scarlett. She did an amazing job in helping me pick a perfume, turn it into a gift set with chocolates and personalised ribbon. All whilst sticking to my budget and helping me get a reall... See more
Company replied
Location
Switch locationUnit 211, The Chimes Shopping Centre, UB8 1LA UXBRIDGE, GB
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See what reviewers are saying
Always love shopping from The perfume shop. Amazing discounts and deals. Best recommendations as well. Tina uxbridge branch was so lovely and patient with me
Company replied
Aisha was super helpful and lovely! I came in wanting a smaller perfume to take travelling and I didn’t even realise the travel size bottles were an option! Really good customer service thank you!
Company replied
We were very happy with our experience in shop. We had Ema helping us and she was very great and lovely in assisting us with what we needed. She picked out the very best perfumes in the very best pric... See more
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Company details
- #35 of 116 best companies in Perfume store
- #67 of 220 best companies in Beauty product supplier
- #21 of 84 best companies in Cosmetics and Perfumes Supplier
- #42 of 132 best companies in Cosmetics shop
- #25 of 68 best companies in Flavours, fragrances and aroma Supplier
- #26 of 106 best companies in Hair product shop
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 211, The Chimes Shopping Centre, UB8 1LA, UXBRIDGE, United Kingdom
4.9
Excellent
272 reviews
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Great service at Uxbridge form Ayesha
Great service at Uxbridge form Ayesha, got a lovely gift perfume for my daughter and a treat for me and she gift wrapped it nicely
Thank you!
Fara
20 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Loved the experience and the service…
Loved the experience and the service was very good by ayesha
20 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Had an amazing customer service by Ema…
Had an amazing customer service by Ema in The Chimes, she was amazing and I am sure to come back for more shopping because of her.
20 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Very helpful and lovely staff.
20 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
There's always a great deal
There's always a great deal. Very well trained staff.
20 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Recently we visited Uxbridge branch to…
Recently we visited Uxbridge branch to buy my friend a birthday present. Ema helped choose one which I really liked. Great customer support.
20 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Sweet Amber
Thanks to Amber for excellent customer service and recommendation
16 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Customer service top notch
Customer service top notch. I ended buying more than what I cane in for. Excellent product knowledge and very helpful. Happy customer today
12 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Abi is excellent
Abi is excellent. Her customer service is great and she has a lovely energy
10 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
I was served by beula who was very…
I was served by beula who was very helpful.
9 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Ema has been very kind and she…
Ema has been very kind and she understood quickly what i wanted, and i am happy to come again and buy my perfume from the Perfume Shop
7 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
My card was playing up and Ema was very…
My card was playing up and Ema was very patient with me and reassured me. Great service from her
7 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Ayesha was so helpful in helping me…
Ayesha was so helpful in helping me find a perfume to my specifications. She made it easy and offered a discount too. Definitely worth it. Would recommend The Perfume Shop to everyone as they have a great selection.
5 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review.
The Perfume Shop
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thank you for your review!
The Perfume Shop
Great Assistance by Amber at TPS
Today Amber assisted me in TPS the Chimes branch and she was so great and helping. She suggested me good perfumes and helped me to decide. She is a great sales person and her customer service skills are too good she communicates well and understand the customer background. You are lucky to have her.
5 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
We're so happy to hear about the great assistance you received during your recent visit. We appreciate your kind words and are glad you enjoyed your experience!
The Perfume Shop
Nice experience
Ema was incredibly helpful! She was so patient and really listened to what I was looking for, which made choosing a perfume for my wife an absolute breeze. I'm really grateful for her excellent assistance.
5 July 2025
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Ema recognised me very quickly
Ema recognised me very quickly
Her customer service is amazing
5 star👍
5 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Great service!
Been into chimes Uxbridge branch today and was served by Beula. She was very knowledgeable with what I might like and kept within my budget. Came out with 2 new fragrances very happy!
Thank you
2 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Beula was very helpful helping choose a…
Beula was very helpful helping choose a perfume and didn’t mind us talking and discussing on which one to get.
She also made it clear what deals and discounts are available which is always appreciated.
2 July 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
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