Uklandregister logo
Visit website

Uklandregister Reviews 

273
•
TrustScore 4.5 out of 5

4.4

Consultant
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and patient approach, making interactions pleasant and productive. Many people highlight the outstanding customer service, noting that agents provide clear explanations and professional guidance, often going above and beyond to resolve complex issues and offer support. However, some customers also noted that they experienced long wait times when calling for assistance. Additionally, a few other people also felt that certain websites charged for services that are available for free elsewhere. Some reviewers also mentioned issues with unanswered emails and a lack of response to their inquiries.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the excellent and... See more

Response time

Users describe ambiguous interactions with response times, with some customers experiencing quick responses,... See more

Website

Customers consistently note ambiguous experiences with the website, with many reviewers expressing concern... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall our experience was not great with land registry very stressful and time consuming online so I would have said 1 star . However then Andy answered one call and helped us tremendously after that... See more

Rated 5 out of 5 stars

Been waiting for about 40min started talking and cut off The best thing Harris the person I had just started talking too rang me straight back Great Not only that he was very knowledgeable and ga... See more

Rated 5 out of 5 stars

I needed to know quite a few things regarding a property I have bought and couldn't get the proper answers . Land registry were extremely helpful, very kind and understanding and made me feel as thou... See more

Rated 5 out of 5 stars

Harris was very patient and paid attention to the problem I had and what I needed. He was creative in finding me a solution, and although our phone call was unavoidably interrupted, he told me eno... See more

Company details

  1. Consultant

Written by the company

Buying a home, dealing with a boundary question, checking a property before you commit, or just want to know what you're really getting? UK Land Register helps you find out — clearly and affordably. We help you see who owns a property, understand the covenants and rights that affect what can be built or done on it, check where the boundaries lie, and spot anything worth questioning before you buy, sell or build. Whatever the official record holds, we help you make sense of it in plain English — so you can make decisions with confidence instead of guesswork. You get the official HM Land Registry documents for the property, alongside a clear, plain-English breakdown of what they actually mean and what's worth checking. We're an independent research and information service — not affiliated with HM Land Registry, and do offer legal advice. What we offer is clarity and confidence about property, when you need it most.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(273)

105 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Incorrect documents sent

Incorrect documents sent. Documents came much later than specified. Was not clear they are a third party who charge more than the actual land registry.
I've contacted twice via email to rectify, but no response from them.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Needed help

I needed to know quite a few things regarding a property I have bought and couldn't get the proper answers . Land registry were extremely helpful, very kind and understanding and made me feel as though I can get in touch with them again if needed. Excellent service

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Andy

Andy, who i spoke to on 8 January and the person who i spoke to you today were kind, efficient and atient.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Andy

Andy, attended to me professionally and was able to put me in the right direction of my enquiries.

11 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look