Van Monster - Newcastle Reviews 61

Emma from Van Monster couldn't have been more helpful. She found me a van which wasn't the right fit for my business, she then kept looking until the perfect van came up. Many thanks Emma, you have been brilliant from start to finish.

I dealt with Emma F whilst buying my van. She was really helpful and even delivered the van to my home when I was unable to collect it myself. The whole buying process was super smooth. Knocked off a star as there was a delay in transferring the van between branches. I would definitely recommend.

Dealt with martin at Blaydon

What a superstar, knowledgeable and had me in the van 24 hours after I first seen it

A credit to your company

Amazing customer service from Emma at Blaydon! She was helpful from the first point of contact, all the way through to me collecting the vehicle. She kept me informed throughout the whole process and it gave me such peace of mind, as I knew exactly how things were progressing. Thank you to Emma for making my car purchase such a positive experience!

Brilliant service all round from Emma at Van Monster. She was really helpful from the start and nothing was too much bother. We were kept fully informed throughout the whole process and everything was handled efficiently.

The van is excellent and exactly what we were looking for. If we ever need another van, we’ll definitely be using Van Monster again. Highly recommend.

Martin was very helpful and friendly and went the extra mile. I am pleased with the Kia and look forward to many miles of happy motoring. Also, Emma was very helpful and efficient, a real asset to to the Company.

Recently purchased a VW Transporter from the Blaydon branch which has to be brought down from Scotland. Emma was extremely helpful and sorted the van quickly and efficiently.

I would definitely recommend this branch to anyone looking for an upgrade on their van.

Absolute fantastic work by Emma from Blaydon branch.

I needed a van sorted desperately for work and she moved heaven and earth to make sure I could drive the van away the same day.

Really impressed with her knowledge and can do attitude! a credit to the company and I would 1,000,000% recommend buying from this place to family, friends and colleagues because of her.

All in all great service and a very easy process of purchasing a vehicle from van monster.

I took a test drive In a Ford Kuga at Van Monster and really liked the car but the car was a replacement for my wife's car so paid a deposit but the car was an automatic transmission and that put the wife off as she wanted a manual. So the following day I had to go back and reluctantly had to say that I couldn't go ahead, both Emma and Martin were absolutely great they processed the refund without hesitation and even went through the website to see if they had anything else that would have been suitable, unfortunately there was nothing we wanted but i was looked after very professionally and was disappointed I couldn't do business with them, thanks guys

I recently purchased a Peugeot Partner van from Van Monster Van Sales in Newcastle, and I couldn’t be happier with the service. From start to finish, Martin was professional, knowledgeable, and genuinely helpful. He made the whole process straightforward and stress-free, with no pushy sales tactics – just honest advice and clear communication.

The van was in excellent condition, exactly as described, and fully prepped and cleaned before collection. Martin took the time to walk me through the features and paperwork, answering all my questions without rushing anything.

Customer service like this is hard to come by. I would definitely recommend Van Monster Newcastle to anyone looking for a quality used van and excellent support. Thanks again to Martin for making it such a smooth experience

Just bought a Peugeot partner in Blaydon.
Martin Hunter and his colleague were fantastic offering a great service, advising on everything not trying to push anything.
Thanks Guys!

Martin was really great, 10 out of 10. Explained everything clearly and concisely, and was very patient and easy going. Removed old highway maintenance stickers off the back of the van for me free of charge and then supplied a roof rack and had it fit same day I got van free of charge. Really went the extra mile, would recommend VanMonster and Martin to anyone. 👍

Great vans and lots to choose. The staff there were especially helpful, particularly Kurt. He was vary attentive - nothing was a bother when test drove 4 vans. We would certainly deal with them again. Bought VW T6.

Great, hassle free experience with the vanmonster newcastle team. Faultless customer service with no pressure selling.

I had a great experience at the Newcastle branch with Martin Hunter. He made the full process so easy for myself and I would 100% recommend this company to anyone and wil definitely be returning in the future if I need a new van.

Terrific service on the purchase on our Mercedes Sprinter from Martin at Van Monster Newcastle. Would thoroughly recommend and will definitely use again on our next purchase.

Neil Fawcett
Stove and Fireplace Centre
Darlington

2nd van I have now purchased over the last 5/6 years.
Neil sorted the first one and what a great van it was lasted the whole time no faults apart from standard break pads etc from wear and tear.

Martin has sold me my latest van and must say he was absolutely spot on,made the call got the ball rolling within 2/3 days I drove new van away!

Great service as usual see you years down the line for the next one!
Very trust worthy company!

Staff were very informative and gave clear guidance in regard the outmatches of a vehicle from them or having one sent from another branch.
The whole process was very professional and without feeling pressured into making a decision.

Martin was excellent. Great service and completely fuss-free. Thank you!

Everything was handled with courtesy and explained very well. The whole experience from start to finish (Martin)is a great credit to the company.