Van Monster - Newcastle Reviews 61

TrustScore 5 out of 5

4.8

Chain Bridge Rd, Blaydon-on-Tyne, NE21 5ST Newcastle, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brilliant service all round from Emma at Van Monster. She was really helpful from the start and nothing was too much bother. We were kept fully informed throughout the whole process and everything w... See more

Company replied

Rated 5 out of 5 stars

Martin Hunter in the Newcastle branch was extremely helpful sorted everything directly with my finance company, taxed my van. Changed log book. Literally hassle free. Can’t recommend Martin and team e... See more

Company replied

Rated 5 out of 5 stars

Emma at the Newcastle branch was amazing guided us through everything helped us with our questions. Was so easy and comfortable to talk to. Amazing member of staff cannot fault her one bit absolutely... See more

Company replied

Rated 5 out of 5 stars

Friendly staff, good prices and fair trade in offer. Car purchased was immaculate and had half a tank of fuel! No 'nit picking' approach to the trade in vehicle unlike some sellers I've experienced,... See more

Company replied


Company details

  1. Used truck dealer
  2. Motor vehicle dealer

Information provided by various external sources

Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!

Van Monster

Written by the company

The UK's largest choice of quality used vans
Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.

Contact info

  • Chain Bridge Rd, Blaydon-on-Tyne, NE21 5ST, Newcastle, United Kingdom

  • 0191 357 5564

4.8

Excellent

TrustScore 5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I could not of asked for a better…

I could not of asked for a better person to help me. Neil was really helpful even coming in on his day off to let me have my van as desperately needed it.
I have many life problems at the moment and Niel was very compassionate which made sale of the van so much easier.

13 December 2021
Unprompted review
Van Monster - Newcastle logo

Reply from Van Monster - Newcastle

Thanks for the review. Hope we can assist again in the future. I will pass your comments on to Neil and the team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look