Vistavue are amazing at communication, always keeping me up to date with our campaign. Quick at responding to any queries. Thank you for your time Shubhangi and team. Would highly recommend.😊
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
5 STARS ALL OF THE WAY! Harry was amazingly eloquent, and explained everything in perfect details of our next steps. We appreciated his patience with us as we found the time for our 10 minute call. He... See more
Company replied
Shubhangi Kedare is great. She made sure we were satisfied with Vistvue's services and always making sure that anything we communicate to the design team is being worked on. We are able to work on cha... See more
Company replied
Just spoke to Shubhangi about a problem with an invoice, called me back as promised, explained everything like the admin fee of £248 which i wasnt aware of but she assured me it was in my contract. Di... See more
Company replied
Company details
Written by the company
At Vistavue, we are passionate about transforming the way businesses connect with people. As a global leader in digital signage and visual communications, we combine innovative software with strategically placed screens in premium locations worldwide to deliver dynamic, engaging content that informs, inspires, and empowers.
Contact info
United Kingdom
- customercare@vistavue.com
- vistavue.com
4.6
Excellent
643 reviews
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Replied to 98% of negative reviews
Typically replies within 24 hours
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Pooja was a delight to speak with
Pooja was a delight to speak with. She was friendly, helpful, knowledgable and yet professional. She explained everything fully and asked if I needed further information, which I didn’t.
22 July 2026
Unprompted review
Reply from Vistavue
Hi Anthea,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja made such a positive impression. It's wonderful to know that you found her friendly, helpful, knowledgeable, and professional throughout your conversation.
Taking the time to explain everything clearly and ensuring our customers have all the information they need is something we take great pride in, so we're pleased to hear that Pooja did exactly that.
We'll be sure to pass your kind words on to her—they'll mean a lot. Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Speaking with and working with Sunam
Speaking with and working with Sunam, was a pleasure.
He informed me of the time frame that designers would be sending me my approval required commercial. And that the Weston Edmonton now has the digital units and soon to be releasing the advertisements for all the companies involved.
21 July 2026
Unprompted review
Reply from Vistavue
Hi Pat,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that working with Sunam was such a positive experience. It's great to know that he kept you informed throughout the process, explained the expected timelines clearly, and ensured you knew what to expect from the design and approval stages.
We're also pleased that he was able to update you on the installation of the digital units at the Westin Edmonton and the upcoming launch of the advertisements.
We'll be sure to pass your kind words on to Sunam—they'll mean a lot to him. Thank you again for your support, and we look forward to helping your campaign go live successfully.
Best regards,
Vistavue Customer Care Team
I have received ZERO benefits from the…
I have received ZERO benefits from the Vistavue service. I receive emails constantly to say that the service is not working in a variety of locations. It happens all the time.
I emailed to cancel the service and was given the run around and told I had to send in the original contract with a letter to cancel it. I could not find the original contract. Then I emailed again to cancel it and was told that it had already auto-renewed. This service is a scam as far as I am concerned. Someone from Vistavue finally called me and said they would make sure it didn't auto-renew again, so why couldn't this happen the first time I tried to cancel?
Do not waste your money.
21 July 2026
Unprompted review
Reply from Vistavue
Hi Janet,
Thank you for taking the time to share your feedback.
We're sorry to hear that you have been disappointed with your experience. We understand how frustrating it can be when a service does not meet your expectations.
Unfortunately we are unable to identify your account by just your first name.
With regard to cancellation, we would like to clarify that the process and notice requirements are set out within the contract at the outset of the agreement. We ask that customers provide notice at least six months prior to the end of the initial term should they not wish the contract to continue. We always recommend that customers review their agreement and store it safely to ensure they are fully informed of all terms and conditions.
We take all feedback seriously and are always looking for ways to improve the experience we provide. Should you wish to discuss any aspect of your account further, please contact us at customercare@vistavue.com.
Best regards,
Vistavue Customer Care Team
Pooja was lovely today as she welcomed…
Pooja was lovely today as she welcomed us on board. She was thorough in her explanations, but didn’t take up too much time with unnecessary chit-chat. We are excited to move forward and have future planning arranged. Straight forward and simple process. Thank you!
21 July 2026
Unprompted review
Reply from Vistavue
Hi Clare,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja gave you such a positive welcome to Vistavue. It's great to know that she was thorough in her explanations while keeping the process straightforward and focused. We know how important it is to provide all the information our customers need without overwhelming them.
It's wonderful to hear that you're excited about the journey ahead and already planning for the future. We'll be sure to pass your kind words on to Pooja—she'll be delighted to hear them.
Thank you again for your support, and we look forward to working with you and helping your campaign succeed.
Best regards,
Vistavue Customer Care Team
Experience so far has been great
Experience so far has been great. They are very easy to communicate with and give/get feedback for the marketing info!
21 July 2026
Unprompted review
Reply from Vistavue
Hi Richard,
Thank you so much for your feedback — we really appreciate you taking the time to share it.
We're delighted to hear that your experience has been great so far and that you've found the team easy to communicate with. Clear communication and collaboration are really important to us, so it's fantastic to know that sharing ideas and feedback on your marketing has been a smooth process.
Thank you again for your support. We look forward to continuing to work with you and helping you get the very best from your campaign.
Best regards,
Vistavue Customer Care Team
I just finished the introduction Call…
I just finished the introduction Call with Ms Pooja. It was very professional, eloquent, and informative. I am looking forward to working with her and can't wait to see what she will create on the screen.
Thank you Ms Pooja and lovely speaking to you.
21 July 2026
Unprompted review
Reply from Vistavue
Hi Violeta,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We're delighted to hear that your introduction call with Pooja was professional, informative, and enjoyable. Taking the time to explain the process clearly and make our customers feel confident from the very beginning is something we take great pride in.
Pooja will be thrilled to hear your kind words. We're excited to be working with you and can't wait to bring your advert to life on screen.
Thank you again for your support, and we look forward to being part of your journey with Vistavue.
Best regards,
Vistavue Customer Care Team
Excellent communication and friendly…
Excellent communication and friendly staff. Clear introduction and explanation of the process and what it can achieve. Very pleased with the service I have received and would recommend to family and friends without question.
17 July 2026
Unprompted review
Reply from Vistavue
Hi Ian,
Thank you so much for your wonderful feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've had such a positive experience with the team. Knowing that you found the communication clear, the staff friendly, and the introduction to the service informative means a lot to us.
It's especially pleasing to hear that you feel confident in both the process and the value it can deliver. Your recommendation to family and friends is one of the highest compliments we can receive, and we're incredibly grateful for your support.
Thank you again for your kind words, and we look forward to continuing to work with you.
Best regards,
Vistavue Customer Care Team
Always have a lovely experience…
Always have a lovely experience speaking with the team, today shubhangi was my advisor and she helped me with all my queries nothing was too much trouble
20 July 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've consistently had positive experiences with the team. It's especially wonderful to hear that Shubhangi was able to help with all of your queries and made the process feel easy and stress-free.
We'll be sure to pass your kind words on to Shubhangi — she'll be delighted to hear them. Knowing that nothing felt like too much trouble is exactly the level of service we strive to provide.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Very supportive and clear on what was…
Very supportive and clear on what was required from me and how they would support me.
20 July 2026
Unprompted review
Reply from Vistavue
Hi Shona,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you found the support clear and helpful from the outset. Making sure our customers understand what's needed from them, while knowing exactly how we'll support them along the way, is something we take great pride in.
Thank you again for your support, and we're pleased to hear you've had such a positive experience with the team.
Best regards,
Vistavue Customer Care Team
ROHIT,was amazing
ROHIT,was amazing. Clear concise and understood it was short on time to explain my needs.
He went above snd beyond to resolve my issue. Well done.
20 July 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your wonderful feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Rohit was able to provide such a positive experience. It's great to know that he understood you were short on time, communicated clearly and concisely, and quickly got to the heart of what you needed.
We'll be sure to pass your kind words on to Rohit. He'll be thrilled to hear that his support made such a difference and that he was able to go above and beyond to resolve your issue.
Thank you again for your support — it means a lot to the whole team.
Best regards,
Vistavue Customer Care Team
The caller was very clear and…
The caller was very clear and informative the only issue was the connection on the phone and I’m sitting indoors so I know it’s not my signal. Was hard to hear the caller at times but when I could hear it was very informative.
20 July 2026
Unprompted review
Reply from Vistavue
Hi David,
Thank you for taking the time to share your feedback — we really appreciate it.
We're delighted to hear that you found the call clear and informative and that the information provided was helpful. We do apologise for the issues with the phone connection and understand how frustrating it can be when it's difficult to hear parts of a conversation.
Thank you for your patience, and we're pleased that despite the connection issues, you found the discussion valuable and informative.
If there's anything further you need, please don't hesitate to get in touch—we're always happy to help.
Best regards,
Vistavue Customer Care Team
Pooja was really helpful today and always!
Pooja was really help today 17th July 2026.
17 July 2026
Unprompted review
Reply from Vistavue
Hi Ana,
Thank you so much for your feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to help you and provide a positive experience. She takes great pride in supporting our customers, so we're sure she'll be pleased to hear your kind words.
Thank you again for your support, and if there's anything else we can help with, please get in touch.
Best regards,
Vistavue Customer Care Team
Pooja was great and resolved my issue
Pooja was great and resolved my issue. Thank you.
17 July 2026
Unprompted review
Reply from Vistavue
Hi Miriam,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to resolve your issue and provide the support you needed. Ensuring our customers feel heard and looked after is something we take great pride in.
We'll be sure to pass your kind words on to Pooja—she'll be delighted to hear them.
Thank you again for your support, and if there's anything else we can help with, please get in touch.
Best regards,
Vistavue Customer Care Team
I would like to thank Sunam Sherpa from…
I would like to thank Sunam Sherpa from Vista. He was very helpful, and patient. I would reccomend this business.
16 July 2026
Unprompted review
Reply from Vistavue
Hi Russell,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Sunam was so helpful and patient throughout your experience. Taking the time to support our customers and ensure they feel looked after is something we take great pride in, so it's wonderful to know that came across.
We'll be sure to pass your kind words on to Sunam—they'll mean a lot to him.
Thank you again for your recommendation and support. If there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Reply from Vistavue
Hi Gil,
Thank you so much for your feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you've had a great experience so far. It's important to us that our customers feel supported and valued from the very beginning, so it's wonderful to know things are off to a positive start.
Thank you again for your support, and we look forward to continuing to work with you as your journey with Vistavue progresses.
Best regards,
Vistavue Customer Care Team
I had my first call with Pooja today
I had my first call with Pooja today, and I just wanted to say how impressed I was. She was incredibly patient, knowledgeable and took the time to answer all of my questions. She made the whole process feel straightforward, and I’m really excited to be working with her and the team to get my advert just right before it goes into the GP surgery. Thank you for such a positive first experience—I’m looking forward to working together!
15 July 2026
Unprompted review
Reply from Vistavue
Hi Kim,
Thank you so much for taking the time to leave such a wonderful review — we really appreciate it.
We're delighted to hear that your first experience with Pooja was such a positive one. Taking the time to answer questions, listen carefully, and make the process feel straightforward is exactly the level of service we aim to provide.
Pooja will be thrilled to hear your kind words. It's great to know that you feel excited and confident about moving forward with your advert, and we're looking forward to helping you get everything just right before it goes live in the GP surgery.
Thank you again for your support — we're excited to be working with you and look forward to being part of your journey with Vistavue.
Best regards,
Vistavue Customer Care Team
Sunam was fantastic to work with as he…
Sunam was fantastic to work with as he addressed my issues quickly and offered options to move forward
15 July 2026
Unprompted review
Reply from Vistavue
Hi Erik,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Sunam was fantastic to work with and was able to address your concerns quickly. It's great to know that he took the time to discuss the options available and help you find the best way forward.
We'll be sure to pass your kind words on to Sunam—they'll mean a lot to him. Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
I have just had a lovely phone call…
I have just had a lovely phone call with Pooja - very informative and keen to help.
15 July 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you had such a positive experience speaking with Pooja. It's great to know that you found her informative, helpful, and genuinely keen to support you.
We'll be sure to pass your kind words on to Pooja—they'll mean a lot to her. Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Customer service
Pooja was very helpful and explained clearly about all the benefits I had with the subscription, she was friendly and took her time to listen to me
9 July 2026
Unprompted review
Reply from Vistavue
Hi Michelle,
Thank you so much for your kind feedback—we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to explain the benefits of your subscription clearly and take the time to answer your questions. Making sure our customers feel informed, listened to, and supported is something we take great pride in.
We'll be sure to pass your lovely comments on to Pooja—they'll mean a lot to her.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Hi my name is Natasha I just want say…
Hi my name is Natasha I just want say Thank you so much pooja for being very helpful and helping me understand my options I’m very happy with the service I received from you today and look forward in working with you and company going forward
13 July 2026
Unprompted review
Reply from Vistavue
Hi Natasha,
Thank you so much for your lovely feedback, Natasha — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to provide the support you needed. Taking the time to make sure our customers feel informed and confident is something we take great pride in.
We'll be sure to pass your kind words on to Pooja—they'll mean a lot to her.
Thank you again for your support. We're looking forward to working with you and supporting you throughout your journey with Vistavue.
Best regards,
Vistavue Customer Care Team
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