Aashni + Co Reviews 

113
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professionalism, making interactions pleasant and informative. Many people found the ordering process smooth and efficient, with prompt replies and timely delivery commitments. The product selection is highly regarded, and the overall customer service experience is frequently described as excellent. However, some customers also noted concerns regarding product quality, specifically mentioning issues such as items arriving damaged or with misaligned fits. Others experienced discrepancies where the product's appearance or material quality did not match expectations, including unpleasant smells.

What people talk about most

Product

Customers had positive experiences with product, often praising the craftsmanship, luxurious designs, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Order

People report positive experiences with order, noting that the ordering process was smooth and items often... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its responsiveness, helpfulness, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent online service by Aashni and her team. Super fast replies, and the representative provided great choices across a wide range of products. Highly recommended

Rated 5 out of 5 stars

I've purchased from Aashni +Co for the first time and have been delighted with their customer service, especially Juhi who has been so supportive and informative. I have just received my outfit which... See more

Rated 5 out of 5 stars

I had a requirement to get delivery of a product within the timeframe. The team not only accommodated my request but also kept me informed throughout the process. I got my product as promised on the d... See more

Rated 5 out of 5 stars

I’m based outside India and needed ethnic outfits on a tight deadline. Aashni & Co had an amazing range of designers, and I placed a couple of orders. When the sizing came in tighter than expected,... See more


Company details

  1. Electronics & Technology

Written by the company

Welcome to Aashni + Co a one stop destination for designer lehengas, anarkalis,kurtis,saris,jewellery,ear rings,necklaces,bracelets,manage tikkas,bags and juttis.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

113 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(113)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company doesn’t care for your…

This company doesn’t care for your money. Such a shame! What I ordered online was delivered to a wrong address and when asked for reasons, they just cannot answer. I asked for a refund and they denied. They have my money and I don’t even have the product with me. When I try to reach out to them over phone, they block and never respond to emails. The founder aashni is such a bad example as a leader- I’ve tried to reach out to her on WhatsApp and Instagram and she blocks me???!!
Such a shame to run a company this way and no wonder her staff also behave just like her

19 October 2022
Unprompted review
Rated 1 out of 5 stars

Do not trust

I order a sari month's ago for an occasion. I was worried that I would not get it in time. I kept on e-mailing and no response. The sari didn't arrive for the event. Waste of money, asked for refund but was said NO. They take all the money upfront. DO NOT TRUST THIS COMPANY. They make excuse after excuse for delays. I don't know if the reviews on other site are written internally to make them appear a decent company.

13 May 2022
Unprompted review
Rated 1 out of 5 stars

THIS REVIEW IS FOR NEHA KHULLAR…

THIS REVIEW IS FOR NEHA KHULLAR DESIGNER ONLY)

WORST DESIGNER TO ORDER FROM

The prices are cheap because the actual product is very cheap. I paid extra to get a custom size and design but their tailors couldnt even do that and it got shipped after months with the size being way too small. I paid extra 2500INR to send back and get fixed but it got lost in the mail and now they are asking me to pay EXTRA for their ORIGINAL MISTAKE. I won’t pay any more as it’s quite cheap anyway and not worth it. If it was a quality designer, they wouldn’t make these kind of mistakes to start off with. Wasted my money.

Cheap material which reflects their pricing.

Don’t recommend at all unless you want to be ripped off. Should not be on this website with other quality top designers. Please consider removing them.

15 December 2021
Unprompted review
Rated 2 out of 5 stars

"In stock" doesn't mean what you think it does

Let's be clear - they have beautiful designer fashions on their website. It's definitely the real thing. But beware - when the item states "in stock," it simply means that they have access to the designer and that the item will be made to order, even if it's standard size. If you are not aware of this important fact, you could be stuck waiting for weeks if not months, and miss your event deadline. I had to cancel my order and get refunded by my credit card. Since it was a US card, it was no problem (believe me, the card company agrees with what "in stock" means) but this is a very confusing statement on their entire website, and there is no explanation unless you contact customer care.

9 August 2021
Unprompted review
Show reviews in all languages. (113 reviews)

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