DHL Express Ireland Reviews 

I got my parcel this morning after I missed a call from the driver and when i rang him he said he’ll delivery it now again and within no time at all he was at my door , a lovely guy , !
Great courier company 10++

Parcel in their "delivery service" for 3 weeks UK to IRL. No updates, no reply from- so called- customer service. Avoid companies which use DHL

I requested parcel for no signature,leave in porch as I work nights.They came and left again with parcel saying I was not there.DHL are shocking,avoid like the bubonic plague.Virtually no customer service,all bots,automated crap.

One of the worst support on earth...
My parcel stuck for 7days on international sorting centre, dhl wont tell me what happend with that parcel. Support just said i have to wait another week to make sure what happend..

EXCELLENT CUSTOMER CARE FROM SUE Dublin, AND JAKE Limerick.
Supplier of parcel from Poland failed to include my eir code and phone number so tracking was updated to insufficient address .
I contacted Customer care Dublin and spoke to Sue who put me on hold and she contacted delivery man for Limerick County ,Sue updated my address and mobile number.
Following morning delivery driver Jake phoned me and I arranged
parcel to be left in local village pick up point .
Problem efficiently solved.
Thanks.

They don't bother correctly delivering the parcel. Dropped the package to wrong apartment and asked me to go door to door to find them. Even when not found not ready to send driver to confirm where exactly the package was dropped.

The delivery was early so I was not home when they deliver. But I love you can easily manage the delivery without too much hassle. I had it dropped to the nearest pick up point locker, the I received a code straight away to use! Wonderful option from DHL.

Happy with communication and delivery.

I've had similar sized items delivered before and the packaging is unreasonable. It takes up room in their van and adds to my waste. I see no reason why it could not be reduced like AliExpress does.

There were three of us in the flat, and I'm waiting for a gift to arrive via DHL - and they send the message to say "Customer refused delivery"

Completely untrue and no idea where the parcel is now.

The only delivery company that gets things done properly. From now on I will only buy online from companies that use DHL

I have had nothing but terrible experiences with DHL. They are the most unreliable courier service in Ireland. They said one parcel was delivered and never was, a month later I checked fb messages and a lady in drogheda messaged me and said she has my parcel and it was delivered to her house. I live in Dublin. She was kind enough to meet up with me to give it to me and I checked the address to see if I made a mistake but no, someone in DHL had taken a black marker and crossed off my eircode. More recently they have failed 3 different time to deliver a parcel, and I have received a text message stating it would be delivered the next day, still no parcel. They are completely disorganised and have no business model on my opinion. Communication poor and delivery service is a joke. I avoid them at all costs and when I see a online retailer use them, I no longer order from that retailer because I know it’s going to be a long battle to even get what I ordered.

Again same situation
They couldn’t deliver my parcel. I am at home and was waiting for my parcel, but instead just received message “sorry we couldn’t deliver your package”.
And it’s can be rescheduled for Tuesday (today is Friday). Or the best option to go to the Dublins airport. Isn’t it’s great?
I have no any issues with any other delivery services.

They never delivered an important document that needed to be signed for. I stayed in all day but nobody turned up and I have no idea where the package is now. total shambles. I never have this problem with Anpost or DPD and would never buy anything from a company that uses DHL as a delivery company.

Yet again, DHL have failed me. I have never received a DHL parcel on time. Several times parcels have arrived not only late but damaged too.
They are simply the worst courier service I've ever encountered. Their Trust Pilot rating says it all. Businesses that send me parcels through DHL lose my custom, because there's simply no point in paying for things that arrive late,damaged or not at all.
When I try to track my parcel they tell me my address/ postcode is invalid. Yet UOS and DPD have no trouble getting my parcels delivered on time and intact to my address.

This company deserves a medal. Our holiday in Ireland was almost ruined when we had to return a mobile phone to Amazon in the UK. The hassle we went through was awful until we contacted DHL. They were brilliant. The staff were so helpful and polite and they sorted everything. From start to delivery all went smoothly. Thank you from 2 very happy holidaymakers in Ireland.

I ordered a tent. I was pressed for time, and after a few days I asked sportfits where the parcel was now? they replied that they did not know, so I contacted DHL, they said that the parcel would reach me on June 12, it was too late for us. So I contacted sportfits and informed them that I would not accept the shipment and it would be sent back to sportfits. It was June 5, today is July 4.
I cannot find information in DHL where the shipment is currently. Terrible service

Terrible company. Was supposed to get an addressable delivery. Waited all day. There was no delivery. But in the evening the post office received a notice that my parcel had been received. They drew a bird on my signature. Nice work. Now I'm running round the post office to find my parcel.

Terrible quality of delivery, I don’t even know why you pay for delivery and they leave it at the post office.After I received the parcel at the post office, they notified me that they had delivered the parcel.

Can’t fault them as a business customer. I booked a collection from Belgium yesterday, delivered to Wicklow today. We have been able to get next day deliveries from Milan to Ireland as well as Swiss shipments. I find the tracking better than UPS and the customer care and direct access to our sales rep is great.

I usually enjoy the DHL delivery service. They’re fast and reliable, so I’m not really sure what happened this time. I had ordered from Swappie, a refurbished iPhone seller, and was informed that my parcel will be delivered with DHL. Usually I get an email from DHL which lets me know if they have received the parcel and when they will deliver, but this time I got no information. I used the tracking number and it told me vaguely that my parcel was in Germany. It stayed that way for a number of days until one day it finally said delivered. I was a little annoyed considering I had no clue what day the parcel would be delivered and since it’s quite an expensive item (a iPhone?) I didn’t want it sitting out on the porch when I wasn’t there. Overall, I’m just disappointed that I didn’t get updated properly about when the delivery will happen