Elite Parts is the best company to deal with for all your Haval/GWM parts! The customer service is top tier, shipping is reasonable, and they make the entire ordering process smooth from the time you... See more
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Very good experience with the spare parts team. Communication via WhatsApp was excellent, and being able to share pictures made it much easier to explain exactly what I needed and get the right advice... See more
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The information though long was clearly outlined and the team was very accessible via what's app to clarify any misconceptions. They were courteous and professional. Only draw back is the heavy shippi... See more
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Excellent service from Elite Parts. Their communication throughout the process was great, with quick responses and clear updates on availability. What really impressed me was their ability to s... See more
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Company details
Written by the company
Eliteparts is the first official website marketplace selling auto-parts for the giant Chinese brands Great Wall GWM and CHERY including auto-parts for CHERY, HAVAL, POER, Wingle, Tank and all other vehicles manufactured under GWM & CHERY. We ship spare parts from China directly to your doorstep worldwide.
Contact info
No. 698, Hanjiang West Road, Xuejia Town, Xinbei District, Jiangsu Province., 212300, Changzhou, China
- +86 159 9684 6558
- Support@eliteparts.org
- www.eliteparts.org
4.5
Excellent
182 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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It was good i will buy again
24 June 2026
Reply from Elite Parts
Thank you for your wonderful feedback! We're delighted to hear that you were satisfied with our service. We truly appreciate your trust and look forward to assisting you again with GWM WEY COFFEE 01 parts in the future.
Easy to buy
Honestly, I tried to buy my car part from another website before knowing about this website but they kept declining my order, so I decided to try elite parts and it was Honestly a great experience from start to finish. They emailed me giving me updates whenever something happened to my shipment and if there was any trouble and if they can help(which they did a lot).
3 July 2026
Reply from Elite Parts
Thank you, Mujtaba, for your wonderful feedback! We're delighted to hear you had a smooth experience from start to finish. Keeping our customers informed and providing reliable support is always our priority. We appreciate your trust in us and look forward to serving you again with genuine CHERY Tiggo 2 parts and excellent service.
Reply from Elite Parts
Thank you Mohamed, We're happy that you just had a great experience shopping CHERY TIGGO 8 Parts on our website. Looking forward to assisting you again in any future orders.
Excellent service
27 May 2026
Reply from Elite Parts
Thank you for your feedback, we're happy that our service has met your expectations.
Looking forward to assisting you again in any future orders for GWM POER Parts from our website.
Good customer service
The information though long was clearly outlined and the team was very accessible via what's app to clarify any misconceptions. They were courteous and professional. Only draw back is the heavy shipping cost. However, that was clearly stated prior to purchasing so you could make an informed decision on whether you wanted to still purchase. Ensure to read all the details before purchasing. The product came just as it was advertised. IT WAS SHIPPED TO JAMAICA!!
24 May 2026
Reply from Elite Parts
Thank you very much, Talitha, for your detailed and thoughtful feedback!
We're delighted to hear that you found our information clear and our team helpful throughout the process. We truly appreciate your understanding regarding international shipping costs and your recommendation to review the shipping details before purchasing. Thank you for trusting us with your order to Jamaica, and we look forward to assisting you again with your future HAVAL H6 Parts needs.
The customer service was awesome I was…
The customer service was awesome I was able to get a reply each time i checked in for an update it was the best process after order online for the first time
26 May 2026
Reply from Elite Parts
Thank you very much, Mecia, for your kind feedback!
We're delighted to hear that you were satisfied with our customer service and communication throughout the process. It was our pleasure to assist you, and we look forward to helping you again with any future HAVAL Jolion Parts needs.
I do not recommend this seller.
I do not recommend this seller.
Before placing my order, I specifically asked whether the part shown in the product photos was exactly the same as the one that would be shipped to me. This was very important because even small differences in the design can affect compatibility and operation. The seller confirmed that the part matched the photos and assured me that I would receive the same item.
However, the part I received was not identical to the one shown in the photos on the website. There were several differences in important details. Although these differences may seem minor, they are significant and can affect the proper installation and functioning of the part.
When I contacted the seller about this issue, they completely ignored their previous assurances regarding the photos and focused only on the VIN number. The guarantees and statements made before the purchase suddenly no longer mattered. Instead of taking responsibility, they kept avoiding the main issue and refused to acknowledge that the delivered part differed from the product shown in the listing.
Had I known in advance how this situation would be handled, I would never have placed an order with this company.
Very disappointing customer service and after-sales support. I cannot recommend this seller.
9 June 2026
Unprompted review
Reply from Elite Parts
We strongly disagree with this review, as it does not accurately represent the facts of this case as the customer is not saying the truth at all.
The customer ordered a specific OEM part using a specific part number, and we supplied the exact genuine CHERY part corresponding to that part number. During our review of the case, the customer provided photos of both the original part removed from the vehicle and the part received from us. Both parts clearly displayed the exact same OEM part number, confirming that the correct part was supplied.
Despite this clear evidence, the customer continued to claim that the part was incorrect based solely on perceived differences in the product photos. However, OEM part identification is determined by the manufacturer's part number, not by subjective visual observations. The part supplied matched both the ordered part number and the customer's original part number.
We believe this review is highly misleading because it omits these critical facts and does not accurately reflect what actually occurred. We encourage anyone reading this review to consider our complete review history and the experiences of our many satisfied customers worldwide, which accurately reflect our commitment to supplying genuine parts and providing professional customer service.
We stand by the accuracy of the part supplied and the handling of this case.
Reply from Elite Parts
Thank you for your feedback, Zaïnuddeen. We’re happy to know that our service has met your expectations and that our CS team was good in assisting you.
Looking forward to assisting you again in any future orders for HAVAL H6 GT parts.
Service done properly!
This company has a well laid out website of merchandise that’s easy to navigate. Their policies are straightforward and well documented ahead of time so there are no surprises. They provided me concierge service shipping my items internationally and will be the only place I get merchandise from should I ever have the need again. I’d recommend them to anybody. Trustworthy, fast shipping, helpful and just a stellar buying experience!
7 May 2026
Reply from Elite Parts
Thank you, LaChelle, for your amazing feedback!
We’re very happy to hear that you had a smooth and trustworthy shopping experience with us. Your kind words about our service, international shipping, and website mean a lot to our team. We truly appreciate your trust in us for your HAVAL H6 parts needs and look forward to serving you again in the future!
It took 2 weeks for the part to arrive
It took 2 weeks for the part to arrive. The part was $91 but freight was a killer$82. At least the part was correct.
29 April 2026
Reply from Elite Parts
Thank you for your feedback, Domenico.
We’re glad to hear that you received the correct part. Regarding the shipping cost, international freight charges are determined by the courier based on the package’s actual weight, dimensions, and destination country. We always aim to provide the best possible shipping options available.
We appreciate your support and hope to serve you again in the future.
Reply from Elite Parts
Thank you very much, Anthony! We truly appreciate your support and are glad you’re satisfied with our service and products. Looking forward to serving you again!
Everything was excellent
Everything was excellent, will definitely order again
17 May 2026
Unprompted review
Reply from Elite Parts
Thank you for your feedback, Paul. we're happy that our service has met your expectations.
looking forward to assisting you again in any future orders for GWM, HAVAL & CHERY auto parts.
not same part
not same part
and i sent them a picture first to get the same part and they sent a wrong part after waiting 20 days without car and i sent them to exchange or return and they refused despite they were wrong from first. they just want money no Customer care i do not trust them any more and i do not recommended them to any one and i made a complain in the ministry of commerce. be careful of them.
22 April 2026
Reply from Elite Parts
This review is highly misleading and does not accurately reflect the facts of this case as the customer is not saying the truth.
The customer initially sent only general photos that did not show any visible part number. Accordingly, we specifically requested clear confirmation of the part number before processing the order. The customer then provided the part number in writing and confirmed that it was correct, and we supplied the exact matching item accordingly.
After receiving the shipment, the customer later discovered that the provided part number was incorrect and belonged to a different part than the one actually installed on the vehicle. The item received was fully correct according to the exact reference number supplied and confirmed by the customer.
As per our policy, we cannot accept responsibility for errors resulting from incorrect part numbers provided by customers. We fulfilled the order exactly as requested and did not make any mistake in the supply process.
Great communication
I'm so happy to give my experience with elite parts. There are very great with communicating with you with clear and accurate information, cotomer services is the highest I have seen in years there are super nice and very professional people the date and time of delivery was spot on love that cause we all know time is money and money is time I will highly recommend elite parts to everyone try them out you will not regret it
29 April 2026
Reply from Elite Parts
Thank you very much, Sherwin, for your wonderful review!
We truly appreciate your kind words about our communication, customer service, and delivery experience. Your support and recommendation mean a lot to us, and we’re very happy to know that you were satisfied with our service.
We look forward to serving you again in the future!
I had a very good experience with Elite Parts.
I had a very good experience with Elite Parts.
I ordered an original headlight control module for my Haval H6 2021 and received exactly the OEM part requested. Communication was professional and responsive throughout the process. Shipping to Côte d’Ivoire via FedEx was fast and the package arrived safely.
The part was installed successfully and works perfectly.
Thank you to the Elite Parts team for the reliable service.
15 April 2026
Reply from Elite Parts
Thank you, Célestin, for your excellent review and for trusting Elite Parts for your HAVAL H6 parts needs!
We’re very happy to hear that you received the correct OEM headlight control module and that everything arrived safely and worked perfectly after installation. Your feedback about our communication and international shipping service to Côte d’Ivoire is truly appreciated.
Thank you again for your support, and we look forward to serving you in the future.
Becoming a my very trusted source for…
Becoming a my very trusted source for my GWM spare parts. Your efficiency is exceptional and good quality
16 April 2026
Reply from Elite Parts
Thank you, Derby, for your kind words. We’re very glad to hear that we’ve become your trusted source for GWM spare parts. Your feedback on our efficiency and quality means a lot to us.
We truly appreciate your support and look forward to serving you again.
My first time experience with Elite…
My first time experience with Elite parts was very good. Fast response to questions and the shipment arrived very quickly.
2 April 2026
Reply from Elite Parts
Thank you for your great feedback, Anderson! We’re happy to know that your shipment arrived on time and that our customer service team was helpful.
We always strive for the best experience to our customers. Looking forward to assisting you again for any future orders for GWM POER parts.
I was having a challenge with the…
I was having a challenge with the payment and they took the initial to call me via WhatsApp and help guide me through the process
23 February 2026
Reply from Elite Parts
Thank you for your feedback, Rodney! We’re happy that you found our customer service team helpful and that our service has met our expectations.
Looking forward to assisting you again in any future orders for HAVAL JOLION Parts.
Reply from Elite Parts
Thank you for your feedback, Marco. We’re happy that our service has met your expectations and the HAVAL Part you purchased from our website is fitting perfectly.
Looking forward to assisting you again in any future orders for HAVAL H6 parts from our website.
Fast delivery
27 March 2026
Reply from Elite Parts
Thanks dear, we’re happy that our service has met your expectations. Looking forward to helping you again in any future orders for HAVAL H2 parts.
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