Elite Parts Reviews 

183
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Elite Parts is the best company to deal with for all your Haval/GWM parts! The customer service is top tier, shipping is reasonable, and they make the entire ordering process smooth from the time you... See more

Company replied

Rated 5 out of 5 stars

Very good experience with the spare parts team. Communication via WhatsApp was excellent, and being able to share pictures made it much easier to explain exactly what I needed and get the right advice... See more

Company replied

Rated 5 out of 5 stars

The information though long was clearly outlined and the team was very accessible via what's app to clarify any misconceptions. They were courteous and professional. Only draw back is the heavy shippi... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Elite Parts. Their communication throughout the process was great, with quick responses and clear updates on availability. What really impressed me was their ability to s... See more

Company replied

Company details

  1. Vehicle Parts Market

Written by the company

Eliteparts is the first official website marketplace selling auto-parts for the giant Chinese brands Great Wall GWM and CHERY including auto-parts for CHERY, HAVAL, POER, Wingle, Tank and all other vehicles manufactured under GWM & CHERY. We ship spare parts from China directly to your doorstep worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

183 reviews

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4.5

All reviews

(183)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

27 March 2026
Elite Parts logo

Reply from Elite Parts

Thanks dear, we’re happy that our service has met your expectations. Looking forward to helping you again in any future orders for HAVAL H2 parts.

Rated 5 out of 5 stars

Great to deal with and good…

Great to deal with and good communication. I'd buy from them again as the need arises..

12 March 2026
Elite Parts logo

Reply from Elite Parts

Thank you very much, Lynda, for your kind feedback!

We’re glad to hear you had a great experience with our service and communication. It will always be our pleasure to assist you with your future needs, especially for HAVAL H6 parts.

We look forward to serving you again!

Rated 4 out of 5 stars

Everything is very beautiful


Everything is very beautiful. I think it would be even better if you made a small change. It would be great if you could put the pictures of the car parts in a larger or certain standard size. I can say that I looked at all the details of the Haval H6 Hybrid version. I will probably order the necessary details from you again. I could not find the airbags there.

11 January 2026
Elite Parts logo

Reply from Elite Parts

Thank you for your valuable review and feedback. We’re glad you found our HAVAL H6 HEV parts helpful and appreciate your suggestion about product images — we continuously work to improve them.
Please note airbags cannot be shipped internationally due to safety shipping restrictions.
We appreciate your trust and look forward to serving you again.

Rated 5 out of 5 stars

The experience was great!!

The experience was great!!! really fast response and fast shipping!!!

2 February 2026
Elite Parts logo

Reply from Elite Parts

Thank you very much for your wonderful review! We’re delighted to hear that you had a great experience with our fast response and shipping service. Your support and trust mean a lot to us, and we’re always here to assist you with your HAVAL H2 Parts needs. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Though minor delay,your responsiveness…

Your responsiveness to customers is excellent. I am more than satisfied. Will definitely call again.

17 January 2026
Elite Parts logo

Reply from Elite Parts

Thank you very much for your kind review and for your trust in us — we truly appreciate it.

The slight dispatch delay was due to the heavy workload period just before the long Chinese New Year holiday each year. We appreciate your patience. We’re sorry about the incorrect air filter, and our customer service team will contact you shortly to resolve this professionally.

Thank you again for choosing us for your GWM POER Parts — we look forward to serving you again.

Rated 5 out of 5 stars

Customer service is fast and excellent…

Customer service is fast and excellent . I highly recommend

25 January 2026
Elite Parts logo

Reply from Elite Parts

Thank you for your feedback, Yasser! We’re happy that you find our service meeting your expectations, and our customer service team always strive to help our customers timely.

We’re looking forward to assisting you again in any future orders for HAVAL H6 parts.

Rated 5 out of 5 stars

Shopping express excellent

Shopping express excellent

27 December 2025
Elite Parts logo

Reply from Elite Parts

Thank you for your amazing feedback, Van! We’re happy that our service has met your expectations.

Looking forward to assisting you again in your future orders for GWM, HAVAL & CHERY Parts.

Rated 5 out of 5 stars

Received exactly what I ordered 👌 ☺️

Received exactly what I ordered 👌 ☺️

21 December 2025
Elite Parts logo

Reply from Elite Parts

Thank you for taking time to share your feedback, Siphiwe. We’re glad that our service has met your expectations.

Looking forward to assisting you again in any future order for GWM, HAVAL & CHERY Parts.

Rated 5 out of 5 stars

Supportive and original parts

Update on my order status

15 December 2025
Elite Parts logo

Reply from Elite Parts

Thank you for your great feedback, Khalil! We’re happy to hear you found our support helpful and our parts original, and that the order updates met your expectations. We’ll be glad to assist you again anytime you need original HAVAL JOLION parts.

Rated 5 out of 5 stars

…It was a unique experience that helped…

It was a unique experience that helped me easily find what I was looking for – thank you.

8 December 2025
Elite Parts logo

Reply from Elite Parts

Thank you so much for your kind words, Fowaz! We’re really glad to hear you had a smooth and positive experience finding what you needed. Your satisfaction is very important to us, and we look forward to assisting you again with original CHERY auto parts anytime.

Rated 4 out of 5 stars

Easy and fast

21 November 2025
Elite Parts logo

Reply from Elite Parts

Thank you for your feedback, Davis! We’re happy that our service has met your expectations. We’re always attentive to assist you in any future HAVAL parts orders.

Rated 4 out of 5 stars

The Real Deal

The part that I ordered was shipped in reasonable time and was delivered right at my doorstep also, the representative doesn't take long to answer whatever question that you may have.

25 November 2025
Elite Parts logo

Reply from Elite Parts

Thank you, Henry, for the great feedback. We're glad your order arrived in good time and that our team responded quickly to your questions. We’re always working to improve our service and provide reliable support for customers looking for HAVAL H6 parts and other GWM and CHERY components. Your review motivates us to keep getting better.

Rated 5 out of 5 stars

Good service

Good service

26 November 2025
Elite Parts logo

Reply from Elite Parts

Thank you sir for your feedback, we’re happy that our service has met your expectations. We’re always happy to assist you whenever you need HAVAL H2 parts at anytime.

Rated 5 out of 5 stars

Fast shipment

Fast shipment

14 November 2025
Elite Parts logo

Reply from Elite Parts

Thank you for your feedback, Maurice! We’re happy that our service has met your expectations & we’re always happy to assist you whenever you need any HAVAL parts in the future.

Rated 5 out of 5 stars

WE ORDER A SPARE FOR HAVAL 2

WE ORDER A SPARE FOR HAVAL 2
AND WE WERE ASSIST IN EXCELECT WAY.
THEY ASK US ALL THE INFORMATION INORDER TO SEND US THE CORRECT PIECE.
SO WE ARE GREAT TO ORDER PIECES THROUGHT THEM.

14 November 2025
Elite Parts logo

Reply from Elite Parts

Thank you so much for your wonderful feedback, Mr. Giulio! We’re truly glad to hear that your experience with us was excellent and that our team was able to assist you in ensuring the correct part for your HAVAL H2 parts order.
Your trust means a lot to us, and we’re always here to support you with any future spare parts you may need.
Thank you again for choosing Elite Parts!

Rated 5 out of 5 stars

I recently purchased car parts from…

I recently purchased car parts from Elite Parts for my repair project, and I’m very impressed with their service. The parts were exactly as described, well-packaged, and arrived much faster than I expected. Shipping was smooth, with tracking updates provided every step of the way.

The customer service team was professional and easy to deal with, answering my questions promptly. Everything fit perfectly during installation, and the overall quality was excellent.

Highly recommend Elite Parts for their reliable shipping, great prices, and genuine customer support. I’ll definitely order from them again.

9 September 2025
Elite Parts logo

Reply from Elite Parts

Thank you so much for your wonderful feedback, Sunny! We’re delighted to know that you’re satisfied with the quality, packaging, and fast delivery of your order. It’s always our goal to provide a smooth and reliable experience for every customer. We truly appreciate your trust in Elite Parts and look forward to assisting you again with HAVAL Jolion Pro Parts or any other genuine auto parts you may need in the future.

Rated 5 out of 5 stars

Good service and reliable company

For the car that older than 10 years are notorious for having limited sparepart availability. However, this company made it possible. They are professional and trustworthy. Highly recommended.

27 October 2025
Elite Parts logo

Reply from Elite Parts

Thank you dear for your valuable feedback.
We truly appreciate your trust in Elite Parts and are very glad we could help you find the right HAVAL H5 parts despite the limited availability for older vehicles. Our team always strives to provide professional, reliable service and genuine parts for all our valued customers.
We look forward to assisting you again in the future!

Rated 5 out of 5 stars

It s a serious company

It s a serious company . Good job

30 September 2025
Elite Parts logo

Reply from Elite Parts

Thank you, David, for your kind words. We truly appreciate your trust and support. Our team at Elite Parts is always committed to providing genuine HAVAL parts and excellent service to every customer. We look forward to assisting you again soon!

Rated 1 out of 5 stars

Everything was a big stuff up from the…

Everything was a big stuff up from the word go trying to pay for things and then you have to handle trying to get d ER livery with Aramex in my books elite parts should be organising that and then the most thing that has pissdd me off is they say they deliver Australia wide pay good money get it delivered t I your door only to receive a rmail saying that I’m not in the delivery network now they are saying I’ve got to pay more money for delivery

29 September 2025
Unprompted review
Elite Parts logo

Reply from Elite Parts

We’re sorry for your frustration, but the extra delivery fee was requested by Aramex, not us. If an address is outside their normal service zone, they apply surcharges. Refusing these charges means the package cannot be delivered. For courier-related concerns, please review Aramex directly on their own platform.

Rated 1 out of 5 stars

The order is delayed for long time

The order is delayed for long time
I paid a lot of money for more something after i paid for the items needed
The initial salary is not included anything and not clear from the site

4 September 2025
Elite Parts logo

Reply from Elite Parts

We would like to clarify that our website clearly states in multiple places—including below each product price and again at checkout—that international shipping charges are not included in the product price. Missing this information does not represent any wrongdoing at our end.

We were expecting your review to focus on our service and the auto parts you ordered, which we trust were received in perfect condition as described. As for shipping delays, these are handled by the courier company, and they have their own platform for service reviews. Still, we fully understand that such delays may affect your overall experience.

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