Elite Parts is the best company to deal with for all your Haval/GWM parts! The customer service is top tier, shipping is reasonable, and they make the entire ordering process smooth from the time you... See more
Company replied
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Elite Parts is the best company to deal with for all your Haval/GWM parts! The customer service is top tier, shipping is reasonable, and they make the entire ordering process smooth from the time you... See more
Company replied
Very good experience with the spare parts team. Communication via WhatsApp was excellent, and being able to share pictures made it much easier to explain exactly what I needed and get the right advice... See more
Company replied
The information though long was clearly outlined and the team was very accessible via what's app to clarify any misconceptions. They were courteous and professional. Only draw back is the heavy shippi... See more
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Excellent service from Elite Parts. Their communication throughout the process was great, with quick responses and clear updates on availability. What really impressed me was their ability to s... See more
Company replied
Eliteparts is the first official website marketplace selling auto-parts for the giant Chinese brands Great Wall GWM and CHERY including auto-parts for CHERY, HAVAL, POER, Wingle, Tank and all other vehicles manufactured under GWM & CHERY. We ship spare parts from China directly to your doorstep worldwide.
No. 698, Hanjiang West Road, Xuejia Town, Xinbei District, Jiangsu Province., 212300, Changzhou, China
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Great to deal with and good communication. I'd buy from them again as the need arises..

Reply from Elite Parts
Everything is very beautiful. I think it would be even better if you made a small change. It would be great if you could put the pictures of the car parts in a larger or certain standard size. I can say that I looked at all the details of the Haval H6 Hybrid version. I will probably order the necessary details from you again. I could not find the airbags there.

Reply from Elite Parts
The experience was great!!! really fast response and fast shipping!!!

Reply from Elite Parts
Your responsiveness to customers is excellent. I am more than satisfied. Will definitely call again.

Reply from Elite Parts
Customer service is fast and excellent . I highly recommend

Reply from Elite Parts

Reply from Elite Parts
It was a unique experience that helped me easily find what I was looking for – thank you.

Reply from Elite Parts
The part that I ordered was shipped in reasonable time and was delivered right at my doorstep also, the representative doesn't take long to answer whatever question that you may have.

Reply from Elite Parts
WE ORDER A SPARE FOR HAVAL 2
AND WE WERE ASSIST IN EXCELECT WAY.
THEY ASK US ALL THE INFORMATION INORDER TO SEND US THE CORRECT PIECE.
SO WE ARE GREAT TO ORDER PIECES THROUGHT THEM.

Reply from Elite Parts
I recently purchased car parts from Elite Parts for my repair project, and I’m very impressed with their service. The parts were exactly as described, well-packaged, and arrived much faster than I expected. Shipping was smooth, with tracking updates provided every step of the way.
The customer service team was professional and easy to deal with, answering my questions promptly. Everything fit perfectly during installation, and the overall quality was excellent.
Highly recommend Elite Parts for their reliable shipping, great prices, and genuine customer support. I’ll definitely order from them again.

Reply from Elite Parts
For the car that older than 10 years are notorious for having limited sparepart availability. However, this company made it possible. They are professional and trustworthy. Highly recommended.

Reply from Elite Parts
Everything was a big stuff up from the word go trying to pay for things and then you have to handle trying to get d ER livery with Aramex in my books elite parts should be organising that and then the most thing that has pissdd me off is they say they deliver Australia wide pay good money get it delivered t I your door only to receive a rmail saying that I’m not in the delivery network now they are saying I’ve got to pay more money for delivery

Reply from Elite Parts
The order is delayed for long time
I paid a lot of money for more something after i paid for the items needed
The initial salary is not included anything and not clear from the site

Reply from Elite Parts
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