Elite Parts Reviews 

183
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Elite Parts is the best company to deal with for all your Haval/GWM parts! The customer service is top tier, shipping is reasonable, and they make the entire ordering process smooth from the time you... See more

Company replied

Rated 5 out of 5 stars

Very good experience with the spare parts team. Communication via WhatsApp was excellent, and being able to share pictures made it much easier to explain exactly what I needed and get the right advice... See more

Company replied

Rated 5 out of 5 stars

The information though long was clearly outlined and the team was very accessible via what's app to clarify any misconceptions. They were courteous and professional. Only draw back is the heavy shippi... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Elite Parts. Their communication throughout the process was great, with quick responses and clear updates on availability. What really impressed me was their ability to s... See more

Company replied

Company details

  1. Vehicle Parts Market

Written by the company

Eliteparts is the first official website marketplace selling auto-parts for the giant Chinese brands Great Wall GWM and CHERY including auto-parts for CHERY, HAVAL, POER, Wingle, Tank and all other vehicles manufactured under GWM & CHERY. We ship spare parts from China directly to your doorstep worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(183)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great support!! Original parts !

Great support!!

30 August 2025
Elite Parts logo

Reply from Elite Parts

Thank you, Viktor! We’re glad you’re satisfied with our support and service. At EliteParts, we always aim to provide fast assistance and reliable solutions for Great Wall POER parts and other models. We look forward to serving you again soon!

Rated 5 out of 5 stars

Thank you for the fast and good service.

I would like to thank you for your good and fast service
The product arrived within a week and a half in perfect condition
Thank you again for your service and reliability

7 September 2025
Elite Parts logo

Reply from Elite Parts

Thank you so much for your kind words and for sharing your positive experience with us. We are delighted to hear that your order arrived quickly and in perfect condition. At Elite Parts, we take pride in providing reliable service and genuine spare parts for our valued customers worldwide.
We truly appreciate your trust in us and look forward to assisting you again in the future, whether for GWM WEY COFFEE 01 parts or any other GWM, HAVAL, or CHERY vehicle requirements.

Rated 5 out of 5 stars

The parts from this website are…

The parts from this website are original it's my third time buying from the site and I get the package in 10 days with DHL you first have to purchase the product then you have to pay for shipping and handling that's how the site works

26 August 2025
Elite Parts logo

Reply from Elite Parts

Thank you, Tyrson! We’re glad to hear this is your third order and that DHL delivered quickly. We truly appreciate your trust and look forward to serving you again with genuine HAVAL H6 Parts anytime!

Rated 5 out of 5 stars

Haval Jolion Pro 2025 Parts

I have never ordered anything from so far away, what a fantastic experience, e-mail queries are answered within a day, so you know where your items are all the time, Elite Parts have an excellent selection of parts for your relative vehicle, easy to use web site well done guys, I will definitely recommend this company.

29 August 2025
Elite Parts logo

Reply from Elite Parts

Thank you for your wonderful feedback, Martin! We are delighted to know that your first experience ordering from abroad with Elite Parts was smooth and satisfying. Our team takes pride in providing quick communication and a wide selection of parts, including HAVAL JOLION PRO PARTS, to ensure our customers always find exactly what they need.
Your recommendation means a lot to us, and we truly look forward to serving you again in the future.

Rated 5 out of 5 stars
Elite Parts logo

Reply from Elite Parts

Thank you for your feedback, Carlos!, we’re happy that our service has met your expectations.

We’re always glad to assist your in any future orders for GWM POER Parts from our website.

Rated 5 out of 5 stars

Great Excellent customer service…

Great Excellent customer service understanding helpful
If need to would buy from them again was with me from start to finish thankyou to the staff of Elite parts

24 June 2025
Elite Parts logo

Reply from Elite Parts

Thank you so much, Tina, for your kind words. We’re delighted to know that our team was able to support you from start to finish and make your experience a smooth one. At Elite Parts, we always strive to deliver excellent service and reliable genuine spare parts. We look forward to assisting you again whenever you need CHERY Parts or any other auto parts in the future.

Rated 4 out of 5 stars

It was just a normal parts ordering…

It was just a normal parts ordering experience. Nothing special really. Ordering parts from China is a waiting game, so you need patience.
Parts arrived in good condition and safely packaged, and I received exactly what I ordered so well done...

19 July 2025
Elite Parts logo

Reply from Elite Parts

Thank you, Matthew, for sharing your experience with us! 🙏 We completely agree — ordering internationally requires a bit of patience, and we’re glad your HAVAL Parts arrived safely and exactly as expected. At EliteParts, we always strive to make the process as smooth as possible, from careful packaging to timely updates. We look forward to assisting you again whenever you need GWM or CHERY parts in the future!

Rated 5 out of 5 stars

Excellent service

30 July 2025
Elite Parts logo

Reply from Elite Parts

Thanks dear. We’re happy that our service has met your expectations.

Looking forward to serving you again soon.

Rated 5 out of 5 stars

The product was exactly what I ordered…

The product was exactly what I ordered so happy 😊

25 July 2025
Elite Parts logo

Reply from Elite Parts

Thank you, Mojalefa, for your kind feedback! 🌟 We’re delighted to hear that the product matched your expectations and that you’re happy with your order. At EliteParts.org, we take pride in supplying genuine HAVAL Jolion parts with reliable service. We look forward to assisting you again whenever you need us.

Rated 5 out of 5 stars

Great trade

Prompt service and delivery.
Well packaged and exactly what was ordered

30 July 2025
Elite Parts logo

Reply from Elite Parts

Thank you so much, John! We're glad to hear that your order arrived promptly, was well packaged, and met your expectations. At Elite Parts, we take pride in delivering genuine HAVAL Parts with speed, accuracy, and care. Your satisfaction means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

The communication is excellent

The communication is excellent, paying attention to details was also perfect, some of the parts that I ordered were not the right fit for my vehicle and you caught the mistake immediately.

29 July 2025
Elite Parts logo

Reply from Elite Parts

Thank you so much for the kind words and excellent feedback, Shawn! We're truly glad to hear you appreciated our attention to detail and clear communication. At Elite Parts, ensuring that each customer receives the correct HAVAL parts for their specific vehicle is a top priority — and we’re pleased we could catch the mismatch early and get it right for you.

We look forward to assisting you again in the future and ensuring your next experience is just as smooth and reliable!

Rated 5 out of 5 stars

Excellent & Trusted!

Ordered brake pads for my Haval from Eliteparts.org on 4th August. Got my tracking on Thursday and received the item right at my doorstep today 11th August 2025. Seller was super helpful and quick to respond.. the whole process was smooth. Totally worth paying DHL shipping, no regrets!

11 August 2025
Elite Parts logo

Reply from Elite Parts

Thank you so much for your kind words and detailed feedback, AQAZ! We're truly delighted to hear that your order of HAVAL Jolion parts — specifically the brake pads — reached you smoothly and on time. It’s always our goal to make every step of the customer journey clear and reliable, and we’re glad you found our support team responsive and helpful.
We appreciate your trust in EliteParts.org and look forward to serving you again!

Rated 5 out of 5 stars

I ordered parts for my haval 2022 and…

I ordered parts for my haval 2022 and I'm very happy with customer service and quality of parts .I will always use this service thank you .

28 July 2025
Elite Parts logo

Reply from Elite Parts

Thank you so much for your kind review! We're delighted to hear that you’re satisfied with the quality of the HAVAL parts and the level of customer service you received. Your trust means a lot to us, and we truly look forward to serving you again on your future orders.

Rated 1 out of 5 stars

Still haven't got any part that I…

Still haven't got any part that I ordered and now yous want me to pay extra for delivery no way that's the last time I will be dealing with you

6 July 2025
Elite Parts logo

Reply from Elite Parts

Your order was shipped promptly via Aramex from China, and the delivery charges requested are standard fees imposed by Aramex—not by Elite Parts. Refusing to pay those charges is your personal decision, and naturally, this has prevented you from receiving the package.

All shipping conditions, including additional fees by couriers in some regions, are clearly stated in our product descriptions. Not reviewing this information before placing your order does not reflect any fault on our side.

While you’ve chosen not to deal with us again, we respect that decision. However, we remain committed to supporting customers who value transparent service and accurate communication.

Rated 5 out of 5 stars

The order was delayed due to the…

The order was delayed due to the shipping company, not the store. Customer service was helpful and followed up until the issue was resolved. Appreciate the support.

27 July 2025
Unprompted review
Elite Parts logo

Reply from Elite Parts

Thank you so much for your kind update and for acknowledging the support provided. We’re very happy to hear the issue was resolved and that you felt supported throughout. Your trust and satisfaction are very important to us, and we look forward to serving you again in the future.

Rated 1 out of 5 stars

The delivery is taking way too long

The delivery is taking way too long, and I still haven’t received my order. I expected better communication and service.

29 June 2025
Elite Parts logo

Reply from Elite Parts

Thank you for your feedback, and we’re truly sorry for the inconvenience caused by the delivery delay. We understand your frustration and apologize for the unexpected wait. Please note that the delay was related to the shipping company, and we’ve worked to follow up and resolve the issue promptly.
We appreciate your patience and hope your experience improved as things were clarified and resolved.

Rated 5 out of 5 stars

The order was recieved on the time…

The order was recieved on the time frame mentioned in good condition.
The product description were exact the same mentioned on the website.

29 June 2025
Elite Parts logo

Reply from Elite Parts

Thank you, George, for your fantastic feedback! We're glad your order arrived on time and matched the description perfectly. We appreciate your trust in us for your CHERY Tiggo parts needs and look forward to serving you again!

Rated 5 out of 5 stars

Precise parts and good communication.

Precise parts and good communication.

3 July 2025
Elite Parts logo

Reply from Elite Parts

Thank you so much, Gary, for your great review! We're thrilled to hear that you were satisfied with the precision of the parts and our communication. At Elite Parts, we take pride in helping our customers worldwide find the exact components they need — including original GWM Wingle 5 parts. We're always here to assist you with any future inquiries!

Rated 5 out of 5 stars

Great service

Great service. Ordered a side chrome skirt for my HAVAL jolion, and it arrived in due time as I needed it in a time sensitive schedule. The customer service is great, they answer your questions in detail and follow-ups are in timely manner. Would highly recommend this website for original parts. All the steps and prices are clearly mentioned.

10 June 2025
Elite Parts logo

Reply from Elite Parts

Thank you so much, Ozzy! We're glad you received your HAVAL JOLION part on time and that our service met your expectations. We truly appreciate your trust and recommendation!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look