Elite Parts is the best company to deal with for all your Haval/GWM parts! The customer service is top tier, shipping is reasonable, and they make the entire ordering process smooth from the time you... See more
Company replied
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Elite Parts is the best company to deal with for all your Haval/GWM parts! The customer service is top tier, shipping is reasonable, and they make the entire ordering process smooth from the time you... See more
Company replied
Very good experience with the spare parts team. Communication via WhatsApp was excellent, and being able to share pictures made it much easier to explain exactly what I needed and get the right advice... See more
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The information though long was clearly outlined and the team was very accessible via what's app to clarify any misconceptions. They were courteous and professional. Only draw back is the heavy shippi... See more
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Excellent service from Elite Parts. Their communication throughout the process was great, with quick responses and clear updates on availability. What really impressed me was their ability to s... See more
Company replied
Eliteparts is the first official website marketplace selling auto-parts for the giant Chinese brands Great Wall GWM and CHERY including auto-parts for CHERY, HAVAL, POER, Wingle, Tank and all other vehicles manufactured under GWM & CHERY. We ship spare parts from China directly to your doorstep worldwide.
No. 698, Hanjiang West Road, Xuejia Town, Xinbei District, Jiangsu Province., 212300, Changzhou, China
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I would like to thank you for your good and fast service
The product arrived within a week and a half in perfect condition
Thank you again for your service and reliability

Reply from Elite Parts
The parts from this website are original it's my third time buying from the site and I get the package in 10 days with DHL you first have to purchase the product then you have to pay for shipping and handling that's how the site works

Reply from Elite Parts
I have never ordered anything from so far away, what a fantastic experience, e-mail queries are answered within a day, so you know where your items are all the time, Elite Parts have an excellent selection of parts for your relative vehicle, easy to use web site well done guys, I will definitely recommend this company.

Reply from Elite Parts
Great Excellent customer service understanding helpful
If need to would buy from them again was with me from start to finish thankyou to the staff of Elite parts

Reply from Elite Parts
It was just a normal parts ordering experience. Nothing special really. Ordering parts from China is a waiting game, so you need patience.
Parts arrived in good condition and safely packaged, and I received exactly what I ordered so well done...

Reply from Elite Parts
The product was exactly what I ordered so happy 😊

Reply from Elite Parts

Reply from Elite Parts
The communication is excellent, paying attention to details was also perfect, some of the parts that I ordered were not the right fit for my vehicle and you caught the mistake immediately.

Reply from Elite Parts
Ordered brake pads for my Haval from Eliteparts.org on 4th August. Got my tracking on Thursday and received the item right at my doorstep today 11th August 2025. Seller was super helpful and quick to respond.. the whole process was smooth. Totally worth paying DHL shipping, no regrets!

Reply from Elite Parts
I ordered parts for my haval 2022 and I'm very happy with customer service and quality of parts .I will always use this service thank you .

Reply from Elite Parts
Still haven't got any part that I ordered and now yous want me to pay extra for delivery no way that's the last time I will be dealing with you

Reply from Elite Parts
The order was delayed due to the shipping company, not the store. Customer service was helpful and followed up until the issue was resolved. Appreciate the support.

Reply from Elite Parts
The delivery is taking way too long, and I still haven’t received my order. I expected better communication and service.

Reply from Elite Parts
The order was recieved on the time frame mentioned in good condition.
The product description were exact the same mentioned on the website.

Reply from Elite Parts

Reply from Elite Parts

Reply from Elite Parts
Great service. Ordered a side chrome skirt for my HAVAL jolion, and it arrived in due time as I needed it in a time sensitive schedule. The customer service is great, they answer your questions in detail and follow-ups are in timely manner. Would highly recommend this website for original parts. All the steps and prices are clearly mentioned.

Reply from Elite Parts
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