Elite Parts is the best company to deal with for all your Haval/GWM parts! The customer service is top tier, shipping is reasonable, and they make the entire ordering process smooth from the time you... See more
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Elite Parts is the best company to deal with for all your Haval/GWM parts! The customer service is top tier, shipping is reasonable, and they make the entire ordering process smooth from the time you... See more
Company replied
Very good experience with the spare parts team. Communication via WhatsApp was excellent, and being able to share pictures made it much easier to explain exactly what I needed and get the right advice... See more
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The information though long was clearly outlined and the team was very accessible via what's app to clarify any misconceptions. They were courteous and professional. Only draw back is the heavy shippi... See more
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Excellent service from Elite Parts. Their communication throughout the process was great, with quick responses and clear updates on availability. What really impressed me was their ability to s... See more
Company replied
Eliteparts is the first official website marketplace selling auto-parts for the giant Chinese brands Great Wall GWM and CHERY including auto-parts for CHERY, HAVAL, POER, Wingle, Tank and all other vehicles manufactured under GWM & CHERY. We ship spare parts from China directly to your doorstep worldwide.
No. 698, Hanjiang West Road, Xuejia Town, Xinbei District, Jiangsu Province., 212300, Changzhou, China
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Outstanding Service — Highly Recommended!
I’m extremely satisfied with my experience. The item arrived two days earlier than expected, which was a very pleasant surprise. It was exactly as described — clean, precise, and even included a few extra touches I wasn’t expecting. Truly exceeded my expectations.
The customer service was excellent, with great communication and responsible follow-up throughout the process. Pricing was very fair, and the entire experience felt trustworthy and professional.
While the website may not look very modern or flashy, don’t let that fool you — the quality of service speaks for itself. In fact, it’s one of the best services I’ve come across, especially when compared to others that only focus on presentation but fall short on delivery.
Highly recommended — thank you again!

Reply from Elite Parts

Reply from Elite Parts
recived parts without orignal packing without part number cant sale here .hidden charge for shiping
very disappointed 5kg package 1 month required time we recived 300aed expensive from other market

Reply from Elite Parts
In sense of support i can give them 100/100 score
Mr. Brain Li supported me very well in all aspects like in shipment and payment

Reply from Elite Parts
Thé rapidity of answering all my question and guide me during all transactions

Reply from Elite Parts
From the time I placed the order everything went smoothly, I was kept up to date with how the order was progressing along the way, and most importantly the part arrived in excellent condition and on time
Excellent service

Reply from Elite Parts
Elites parts never fail me. Always coming through. I love everything about your service. Looking forward to purchase as soon as I need to.

Reply from Elite Parts
I recieved my goods in a good condition and of quality, the only problem I had was the custom delay

Reply from Elite Parts
I am located in Islamabad, Pakistan and own a Chery Tiggo 8 Pro. Here, Pakistan Chery Motors launched Chery under partnership with Ghandhara-Nissan Automobiles who assembled right hand drive cars. In about two years the partnership has dissolved and now we Chery owners cannot get spare parts for our cars any more. Here I have to thank suppliers like Elite Parts who are there to serve us. I am extremely satisfied with the service and quality of parts I am able to get from this store. They have a partnership with Shop&Ship and Aramex to ship the items to me. Items are well packed and can be tracked step by step. I can recommend this supplier to anyone who is in need of Chery or GWM parts. I have given them a 5 star rating.

Reply from Elite Parts
Thanks, it was nice experience.
But it's better to get information about the delivery fees before the order

Reply from Elite Parts
Very good service…nice support from the team… 5 stars from my side

Reply from Elite Parts
Communication was excellent from start to finish. I had a problem with delivery in my country and elite parts was very supportive. Brilliant.

Reply from Elite Parts
I was really skeptical about this website and if it is really legitimate. But they proved me wrong the parts I order came in just 10 days all the way to the Caribbean!
You pay for the product
You pay for shipping and handling.
Just read the site it tells you exactly what to do .
I'm happy really!

Reply from Elite Parts
I received my car parts on time and i am very satisfied from their services they help me to get the accurate part which match with my Vehicle
In future Also I like to do purchase from " Elite parts "

Reply from Elite Parts
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