Good service had a couple issues with location as my house is hard to find and despite instructions and whereabouts, have posted to wrong address or randomly canceled last minute. Other than that with... See more
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Handing parcels at the doorstep and not just knocking and leaving the parcels. Drivers always polite and friendly.
LEFT IN TO OBVIOUS POSITION FLOOR OUTSIDE FRONT DOOR - COULD HAVE BEEN BEHIND PLANT POT
The delivery drive for our area is fantastic, always delivered to us within the time frame advised with a smile. Always so helpful too, had bad experiences in the past but our driver treida is th best... See more
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Company details
- #32 of 36 best companies in Logistics service
About Evri
Written by the company
Evri is the UK’s biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
Contact info
Download the Evri app
4.1
Great
5M reviews
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Always had a good experience with Barry…
Always had a good experience with Barry our regular driver delivery.
30 April 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Delivery prompt
30 April 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Good service
2 May 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Just awful
Just awful - my parcel has been with them since Sunday - completely understand it was a Bank Holiday Monday but when the status hasnt changed since 3rd May by 2pm on 5th, its not great. I didnt have a great experience with the courier last time and this has just further put me off ordering from anyone who uses Evri to deliver goods
5 May 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Goods arrived in tact
29 April 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Always deliver at the time stated
3 May 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Excellent delivery service
There was a ring on my doorbell and I was handed the parcel which is unusual these days. Excellent personal service
3 May 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Everytime I order from a company that…
Everytime I order from a company that requires Evri as a courier either A I'll never get my parcel and it gets lost or B its delayed. Your customer service isn't 24/7 impossible to speak to anyone. Im curious if your drivers are stealing parcels at this rate. Don't even get me started with your business partnership with M&M I literally can't order a thing anymore because your company is incompetent either stealing or losing every parcel. I am now waiting on a tent to arrive from decathlon surprise surprise delayed what is wrong with your company absolute scam
5 May 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
The delivery driver always follow my…
The delivery driver always follow my instruction for delivery, very respectful parking and I am always happy with the service received.
30 April 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Parcel should have been delivered to a…
Parcel should have been delivered to a shop but we were notified it had been delivered to our house !
Not only was the parcel not from the company we had bought the item from ,as identified by the picture supplied but it was also at the wrong address .
A complete shambles !!
3 May 2026
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Terrible service and not contactable
Terrible service and not contactable. I've called the 03308085456 number numerous times and always get a message saying they have a technical fault call later only for this to go on and on.
When will you pick the parcel up you have been paid to do?
Please do not respond with a generic call the 03308085456 response as this does not work, it's not possible to get through to anyone.
5 May 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Evri are usually very prompt
Evri are usually very prompt, no damage to parcels etc. I have had no problems.
2 May 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Friendly and respectful
3 May 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Happy.
I was not at home, the parcel was left in the corret place and a photograph taken. I was then informed that the delivery by Evri had been completed to my satisfaction. Very pleased thank you.
30 April 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
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