Evri Reviews 5,437,679

I placed an order with a well known company. I paid for next day delivery on Evri’s website it stated 2 day delivery. Ordered on Wednesday April 29th for delivery next day 30th. They said they were going to deliver Sat May 2nd between 19:00 - 21:00 I canceled my plans and they said on the website We are sorry we will not be able to deliver your parcel. Finally on Tuesday I went to see if they had canceled the delivery and to send back the parcel to the sender. One part said it will go back to the sender and the part on their app said it was going to be delivered today May 5th. They don’t send any emails that it is out for delivery or delayed. You email customer service and the CEO and you get nothing back. I just can’t believe this when you purchase something you never know who is going to be delivering the item except for Amazon. I think it would be good if companies put on their website whom will be delivering the item. Not a good experience how can you say it is going to be delivered and the update the app with we can’t deliver the package today.

Reply to Evri

I have emailed several times and included the CEO unfortunately no one has bothered to call me or email me back. On the number you give all you can do is check the tracking there are not options to speak to anyone. My package for tracking number H05IDA0030719338 needs to be sent back to the sender. It states on your website that the package needs to be sent back but unfortunately it still states it is out for delivery. It would be good if your app was updated.

Very good delivery I had two parcels from different companies delivered.
Thank you.

Safe parking,respected my property friendly, on time,follows instructions when not in

My parcels are always delivered with care.

Great service by delivery driver

I was told to expect my order on the 5th May but it arrived a few days early which was a great help. I didn't take the parcel in personally but the person who received it was very satisfied.

Very fast and reliable delivery service

Excellent service the driver is a credit to your work force.

Delivered when expected.
Package intact.
Update given at all times until delivered.

Excellent experience as always thank you

Prompt delivery.Thank you.

My parcel was left outside my door and i put a note on my door to leave it in my shed as i needed to head to get my child from school and when i come home its not there and i seen proof it was left at my door

Good service

Delivered on time

One order from Matalan
split into 2 parcels. 1 parcel correctly delivered to my address, 1 parcel delivered to unkown delivery address. Proof of delivery provided. 1-to correct address, 2-to goodness knows where.
Advised to contact purchase provider, whom I paid for delivery, who in turn paid EVRI to deliver the parcel/s to the correct address!!

Lady who delivered had not been to our address for a long time. She was always polite and a very welcome sight after some indifferent delivery people.

Good service

My parcel always arrived on time all in tact and always put in a safe place when I am out I trust that they go in my back garden to leave my parcel excellent service

Driver didn't give me long enough to open the door and left parcel on the doorstep