We were forced into buying a recumbent bike for medical reasons and from the very first call, Ricky Osborn at Fitness Superstore Tunbridge, was absolutely fantastic. He guided us through the minefield... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I popped into store during the week to look over some adjustable dumbbells for me and my son, I was shown what was on offer by very knowledgeable staff. While looking online at the Bowflex dumbbells... See more
Company replied
We visited the store wanting to buy a treadmill. Cameron went through all the different options within our budget encouraging us to try them. We did not feel pressurised and Cameron was very patient a... See more
Company replied
Excellent customer service. Great advice. The guys working in the Norwich store were very professional and knowledgeable. Jordan helped me choose the right piece of equipment for me, and it was reall... See more
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Company details
- #6 of 48 best companies in Exercise Equipment Shop
- #26 of 236 best companies in Fitness and nutrition
- #4 of 40 best companies in Fitness Equipment Wholesaler
- #2 of 4 best companies in Indoor Cycling
- #36 of 131 best companies in Sporting Goods Shop
About Fitness Superstore
Written by the company
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
Written by the company
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Contact info
13 Gate Lodge Close, NN38RJ, Northampton, United Kingdom
- 01604 673000
- reviews@fitness-superstore.co.uk
- www.fitness-superstore.co.uk
4.8
Excellent
35k reviews
Asks customers to review
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Very fast delivery well packed gym…
Very fast delivery well packed gym matts good quality for the price
18 August 2026
I still don’t have all the weights!
This is mental I’m being asked to review a product which I can’t use as I’m still missing a full weight box.
18 August 2026
Great All Around
Great prices, product range and also speedy reliable delivery every time so far.
11 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Amazing Service from Dan
Amazing service from Dan. Great demonstration of the treadmill and all its features. No pressure at all to buy. Very happy with our new treadmill.
19 August 2026
Unprompted review
Reply from Fitness Superstore
Mark,
We're delighted to hear about your positive experience and that our team member provided a great demonstration of the treadmill and its features. We're so glad you're happy with your new treadmill!
Kind Regards
Fitness Superstore Newcastle
Reply from Fitness Superstore
Dear Mark and Julie,
We are delighted to hear that you had such a great experience with us. It's wonderful to know that our staff were friendly and knowledgeable.
Kind Regards
Fitness Superstore Trust Pilot Team
Reply from Fitness Superstore
Philip Marshall,
We are delighted to hear that you experienced good service and found our staff to be polite and very helpful. We appreciate your positive feedback.
Kind Regards
Fitness Superstore Trust Pilot Team
Good product and arrived quickly
11 August 2026
Great service and supper fast delivery.
Great service and supper fast delivery.
Highly recommend, they could not help me more.
19 August 2026
Unprompted review
Reply from Fitness Superstore
Alex-LFTD Training,
We're so happy to hear you had a great experience with our service and fast delivery! We appreciate your kind words.
Kind Regards
Fitness Superstore Tunbridge Wells
Reply from Fitness Superstore
Dear Nick,
We're so glad to hear you're pleased with the product and our delivery service. We appreciate your positive feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Happy with purchase
Good value, no probs. with delivery. Admttedly I've not used them as much as I'd hoped for, due to heatwave but that may change.
30 July 2026
Great Company
Quality product, great price and excellent customer service. One of the items in my set was unavailable, I was contacted by a professional, communicative friendly representative of the company who offered flexible options to fulfill the order. Will use this company again. Delivery was quick and the delivery partner helped move the items.
17 August 2026
Julian was a real gent
Julian was a real gent. Bless my gran, but she doesn’t have a clue when it comes to fitness gear, and he handled it like a pro.
18 August 2026
Unprompted review
Reply from Fitness Superstore
CALLUM,
We're so glad to hear about your positive experience! It's wonderful that our team could provide such helpful and professional assistance. We truly appreciate your kind words.
Kind Regards
Fitness Superstore Tunbridge Wells
Worth going in store
First time going into store and got some good advice from Tom. Afterwards via email Tom also helped us with finding hopefully what will be the ideal gym solution for our garage. He also wangled us a better deal than the online prices. So nice to find a shop like this, it’s great to see stuff in person and get help with it all.
17 August 2026
Unprompted review
Reply from Fitness Superstore
SARAH,
We're so pleased to hear about your excellent first experience in our store and the helpful advice you received. It's wonderful that our team could assist you in finding the ideal solution and secure a better deal. We appreciate your kind feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Equipment like this often comes with a…
Equipment like this often comes with a hefty price tag, but these prices were surprisingly affordable. Im really impressed buy the quality of it.
10 August 2026
Amazing product such good value
Amazing product such good value. I was kept completely updated with The delivery
17 August 2026
I returned back to fitness superstore…
I returned back to fitness superstore as I've always had excellent service in the past. And this time I got great service once again. The assistant was very helpful indeed (Hugh). And everything went smoothly. I will definitely be using this branch again.
19 August 2026
Unprompted review
Reply from Fitness Superstore
Dean Rowan,
We're so pleased to hear you received great service once again and that everything went smoothly. We appreciate your positive feedback and look forward to assisting you in the future.
Kind Regards
Fitness Superstore Newcastle
Great selection of kit and Julian was a…
Great selection of kit and Julian was a big help to us when choosing a spin bike. Second time using Fitness Superstore and won’t be the last 👍🏻 Thanks again for your help!
15 August 2026
Unprompted review
Reply from Fitness Superstore
Simon Whitcombe,
We're delighted to hear about your positive experience and that our team member was a big help in choosing your spin bike. We appreciate your continued custom and look forward to your next visit!
Kind Regards
Fitness Superstore Tunbridge Wells
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