We'd used Flight Centre previously for flights, this was the first time we'd used them for creating a full trip. We'd already planned and costed the trip through the Canadian Rockies and onto Alaska -... See more
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Scarlett was professional and friendly. She sorted everything for me for my trip to Australia. Gave upto date advice on visas and any travel documents I needed to get before I travelled. It was a pleasure to have someone like Scarlett organising and advising me, giving me confidence to travel all the way to Australia by myself. Thank you. 😊

Reply from Flight Centre UK
Personal touch. Very efficient and helpful staff, notably Sammy and Greg.
Straightforward procedures.
We booked with Flight Centre a couple of years ago, and were happy to do so again.

Reply from Flight Centre UK
We decided to travel at short notice to British Columbia and needed to put plans in place with flights and accommodation and take the option of a train ride through the Rockies.
Flight Centre, Richmond office answer the call and plan A &plan B were put to the test.
The thirteen night package was agreed with the outbound flight to Vancouver and the return from Calgary. Only two seats left on the return.

Reply from Flight Centre UK
Was having a hard time booking travel myself. Kunal got me sorted quickly with great flights. Thank you!

Reply from Flight Centre UK
We always use Jessica for our international flights and she is delightful to work with. Everything goes smoothly and it’s lovely to catch up with her.

Reply from Flight Centre UK
Great service from Chris!
Thank you for arranging my flights and car rental at a really good price and suitable times.
Anne

Reply from Flight Centre UK
Service was very good, I only wish I could have given my bank details over the phone. I am elderly and I tried so many times, the staff was very patient. In the end I had to travel to Bath to pay for my holiday. It was very stressful.

Reply from Flight Centre UK
Chris asked for my travel wishes and then fulfilled them. A really great job well done !
Thank you so much 😊

Reply from Flight Centre UK
After trawling through sites online, I decided to pop into Flight Centre and see what they had to offer for my business class flights to Australia. To say that I had the best service is an understatement. Kim in the Bath branch was the most helpful and delightful person and did everything she could to help me get exactly what I wanted. I think this might be the end for me and online booking sites. I was so impressed at the in-person service I received.

Reply from Flight Centre UK
Great service ! Helpful & advice given was good in organising the holiday to make it a pleasurable experience . Many thanks to Caroline.

Reply from Flight Centre UK
Caroline Peeper is very helpful and efficient in her job. She helps me with my queries very well and the answers she gives are very clear and I am very happy with them. Will contact her to book the flight when I have decided which date to go. We'll done Caroline, keep up the good service. Thank You.

Reply from Flight Centre UK
Booked our flight and accommodation with Matthew at the Romford branch.
Very helpful and pleasant.
Made the whole process so easy, and was happy to take as much time as we needed to find the best flights and accommodation.
Thank you

Reply from Flight Centre UK
Rachel is simply the best, friendly, knowlegeable, know us well and always delivers.

Reply from Flight Centre UK
Five star service from Peter H at Flight Centre. Pete was so knowledgeable and has gone above and beyond to create the perfect itinerary for our upcoming trip, explaining all the options to us along the way - and answering my many questions! His emails were clear and easy to read and he always got back in touch with any updates quickly and was available on the phone when needed. Pete was recommended to me and I wouldn't hesitate to recommended him to others, in fact I already have! Thank you Pete!

Reply from Flight Centre UK
Emma was amazing and very patient in finding the correct flights & hotel package for my trip in October to Maldives, Sri Lanka, Australia & Hong Kong.
Will definitely be using Emma again for future complicated trips.

Reply from Flight Centre UK
Rachel has been fantastic to deal with in every respect. Friendly, helpful, nothing too much trouble, professional, efficient.. a very happy satisfied customer. Thank you

Reply from Flight Centre UK
We had a complicated booking for a Far East trip, Ryan took great care to listen, come up with options and provide us with great choices. Everything was made so seamless for us. We had such a good holiday and it was down to great organisation. Thank you.

Reply from Flight Centre UK
Scarlett provided an excellent personal service when booking my solo holiday to Australia and Singapore.
She was on hand to make adjustments to the original itinerary and provided telephone support when required and arranged for her colleagues to be aware of any issues that were raised so that there was continuity between client and customer.
Thank you for everything

Reply from Flight Centre UK
very prompt replies with lots of relevant info and options that I had not thought about

Reply from Flight Centre UK
All the staff at Flight Centre St Albans have been great organising our flights and keeping in touch. A big shout out to James so heloful. Thanks guys for going the extra mile.

Reply from Flight Centre UK
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