Flight Centre UK Reviews 

Scarlett was very helpful in explaining the changes to my flight, making the experience less stressful. She managed the situation in a competent manner which meant things were handled without any problems.

The service that we received from Leo was nothing short of brilliant! From the moment we first met with him - two years before we actually travelled, to plan our trip around Asia - he was so very supportive, knowledgeable and helpful. He always made sure that he responded to our very many requests and questions quickly and efficiently – even whilst we were travelling around several countries in Asia. Those few times Leo wasn't in the office, his team were always willing and more than able to assist us. We really felt that Leo gave us a truly bespoke and highly personalised service. He will always be our 'go to person' when we travel in the future and we have already recommended him to our friends and family. He is truly one in a million!

We have used Flight Centre before. They are a very friendly, experienced and efficient company. Scarlett (Moffatt) helped us with our flights and hotel itinerary, nothing was too much for her.

Scarlett Martin is the most helpful agent.there is never a problem she can't help you with .we have delt with her for our trips to India and we are very satisfied with the way she has helped us 10 out 10 Mr and Mrs fox 🦊

Scarlett was professional and friendly. She sorted everything for me for my trip to Australia. Gave upto date advice on visas and any travel documents I needed to get before I travelled. It was a pleasure to have someone like Scarlett organising and advising me, giving me confidence to travel all the way to Australia by myself. Thank you. 😊

Personal touch. Very efficient and helpful staff, notably Sammy and Greg.
Straightforward procedures.
We booked with Flight Centre a couple of years ago, and were happy to do so again.

We decided to travel at short notice to British Columbia and needed to put plans in place with flights and accommodation and take the option of a train ride through the Rockies.
Flight Centre, Richmond office answer the call and plan A &plan B were put to the test.
The thirteen night package was agreed with the outbound flight to Vancouver and the return from Calgary. Only two seats left on the return.

Was having a hard time booking travel myself. Kunal got me sorted quickly with great flights. Thank you!

We always use Jessica for our international flights and she is delightful to work with. Everything goes smoothly and it’s lovely to catch up with her.

Great service from Chris!
Thank you for arranging my flights and car rental at a really good price and suitable times.
Anne

Service was very good, I only wish I could have given my bank details over the phone. I am elderly and I tried so many times, the staff was very patient. In the end I had to travel to Bath to pay for my holiday. It was very stressful.

Chris asked for my travel wishes and then fulfilled them. A really great job well done !

Thank you so much 😊

After trawling through sites online, I decided to pop into Flight Centre and see what they had to offer for my business class flights to Australia. To say that I had the best service is an understatement. Kim in the Bath branch was the most helpful and delightful person and did everything she could to help me get exactly what I wanted. I think this might be the end for me and online booking sites. I was so impressed at the in-person service I received.

Great service ! Helpful & advice given was good in organising the holiday to make it a pleasurable experience . Many thanks to Caroline.

Caroline Peeper is very helpful and efficient in her job. She helps me with my queries very well and the answers she gives are very clear and I am very happy with them. Will contact her to book the flight when I have decided which date to go. We'll done Caroline, keep up the good service. Thank You.

Booked our flight and accommodation with Matthew at the Romford branch.

Very helpful and pleasant.
Made the whole process so easy, and was happy to take as much time as we needed to find the best flights and accommodation.
Thank you

Rachel is simply the best, friendly, knowlegeable, know us well and always delivers.

Five star service from Peter H at Flight Centre. Pete was so knowledgeable and has gone above and beyond to create the perfect itinerary for our upcoming trip, explaining all the options to us along the way - and answering my many questions! His emails were clear and easy to read and he always got back in touch with any updates quickly and was available on the phone when needed. Pete was recommended to me and I wouldn't hesitate to recommended him to others, in fact I already have! Thank you Pete!

Emma was amazing and very patient in finding the correct flights & hotel package for my trip in October to Maldives, Sri Lanka, Australia & Hong Kong.

Will definitely be using Emma again for future complicated trips.

Rachel has been fantastic to deal with in every respect. Friendly, helpful, nothing too much trouble, professional, efficient.. a very happy satisfied customer. Thank you