Furniture Village Reviews 

The delivery, assembly, and general helpfulness of Alfred and Seth was first class. They were polite and courteous.

We were kept informed about the delivery time and a telephone call before arrival.
Jay, Khush and Eric put our chairs together and then brought them into the house, no worries about disposing of packaging or trying to put them together!
The staff were extremely polite and helpful.
All in all, very happy with our experience with Furniture Village.

Mark and Jamie arrived well within the allocated time.
Nothing was too much. They assembled, tested and explained the sofa features.
The were friendly and professional in their manner.
5☆ service all the way.

Staff amazing

Ash Patel was really helpful while at the same time not being pushy

We received all information and services that needed, o had sofa from here before and I am returning customer, amazing service , Fiona you was very professional and brilliant. Thank you

i bought a settee chair and stool, in december 2025 in january 2026i informed them that a spring in the settee was broken and two of the casters were also broken . they replaced the casters one was sent in the post and we had to replace this ourselves, some time later the other one was changed. nothing said about the spring so phoning them a lot and messaging lots finally got them to change the settee for a new one, that was great it is now august and iam still waiting for this when their agreed to change it was 11 weeks ago, i have messaged them twice and no reply i fell like i am back to square one with them, what can i do now? it cost me £3800 so was not cheep i fell like i just want my money back for something that is not fit for purpose.

Had Andy & Darren deliver my Warrior Table this morning such helpful and lovely guys were very thoughtful and respected my property.

Deliveries guys did a great job. They were respectful of our property and our animals. They set everything up and took all packaging away.

Brilliant from placing order to delivery in-spite of me changing agreed arrangements.
Totally accommodating and 11/10 for the guys on your delivery team

Alfred & Seth delivered and assembled a dining table & chairs in a very professional manner. Everything was clearly explained before they left including the aftercare of the product. Very happy - well done guys

My experience at Furniture Village was really good and I would thoroughly recommend shopping here. Gizelle made my experience extra special, she was very knowledgeable, patient and friendly and helped me pick the right bed base. I can’t thank her enough! Look out for her as she is a gem!

Ben and Tom are absolutely brilliant, professional, and friendly. They have provided the best service.

Helpful customer services. Very good delivery service.

Jo and Pa did a great job delivering our very big mattresses to our choice of room. Quick,efficient and no damage done to my new house!

The drivers were very respectful of our property. Liam and Tom were very polite and completed the job perfectly

Kyle and Sean were courteous, respectful and efficient when they came to set up our new sofa.

Such friendly staff who took time to find out what we were looking for and the choice was very good. As previous customers, found our last order and compared sizes etc.

Easy to order online, chairs arrived within a week of ordering and collection was simple and easy.