Staff rude and disrespectful . First of all no one present in cycling shopping area to assist. Floor staff asked to assist young lady who spent time talking in walkie talkie, not to customer. Same p... See more
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See what reviewers are saying
Alisha served us today to a RAB down jacket. She was patient eager and knowledgeable. She advised us well as my husband was tall and thin and needed to try M and L sizes and they were all wired in for... See more
Company replied
Paul at Go Outdoors Berwick was incredibly helpful when helping me and my two daughters choose new walking boots. He was patient, knowledgeable and took the time to make sure we each had the right boo... See more
Company replied
Aleisha was very helpful today. Pleased I found out exactly what I was looking for. Another great experience with helpful staff!
Company replied
Company details
- #61 of 80 best companies in Camping Shop
- #60 of 119 best companies in Activewear shop
- #69 of 92 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #22 of 37 best companies in Running Shop
About GO Outdoors - Berwick
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Beside the A1167, TD15 2QT, Berwick, United Kingdom
- 01289 543120
4.9
Excellent
4k reviews
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Easy to get to well stocked helpful…
Easy to get to well stocked helpful staff cheryl very helpfull with our visit
3 May 2026
Unprompted review
Reply from GO Outdoors - Berwick
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Go Outdoors at Berwick has a great…
Go Outdoors at Berwick has a great selection of camping equipment and clothing, the staff are really friendly, especially the lovely Cheryl on checkout.
1 May 2026
Unprompted review
Reply from GO Outdoors - Berwick
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
I found what I wanted quickly and…
I found what I wanted quickly and without fuss. There were two assistants around to help if required. I was served by Cheryl at the till. No problems at all, and we had a pleasant conversation until another customer arrived to pay. It was nice to get the human touch and Cheryl is a credit to your company.
1 May 2026
Unprompted review
Reply from GO Outdoors - Berwick
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
We were served by Cheryl
We were served by Cheryl, she was so love to us and very welcoming. She was a delight
1 May 2026
Unprompted review
Reply from GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Didn't have my card but assistant was…
Didn't have my card but assistant was vert helpful and tracked my card details without any fuss .
The assistant 's name was Cheryl.
30 April 2026
Unprompted review
Reply from GO Outdoors - Berwick
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Footwear
Needed new walking boots, excellent advice and service. Highly recommend a visit to this store
27 April 2026
Unprompted review
Reply from GO Outdoors - Berwick
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great staff
Visited the Berwick store on route to Scotland met assistant Cheryl first saw her 2 years ago. What a font of knowledge on all things outdoors extremely helpful pointed out good places to stop off at and must see places along my route Thanks Cheryl
24 April 2026
Unprompted review
Reply from GO Outdoors - Berwick
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
I visited GoOutdoors at Berwick…
I visited GoOutdoors at Berwick yesterday to change a pair of walking trousers. There was a good selection of sizes to make things easy.
I was served at the till by Mark who was helpful and patient.
Always have a good shopping experience at this shop.
24 April 2026
Unprompted review
Reply from GO Outdoors - Berwick
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Cheryl was very friendly and her lady…
Cheryl was very friendly and her lady colleague too. We got everything we came for and more. Saved us a bit of money too as we didnt know we could get discount on our caravan card! The dog was happy to get some treats and water and special attention. Thank you😀
24 April 2026
Unprompted review
Reply from GO Outdoors - Berwick
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
Helpful staff. Reasonable range of products. Excellent location, particularly being here in the Berwick / Scottish Borders area - a long trip to any of the cities is quite a schlep.
Also local knowledge and advice is very welcome - good restaurants etc. - thank's Cheryl that one in Castlegate was first class.
22 April 2026
Unprompted review
Reply from GO Outdoors - Berwick
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great stuff
Got a really great deal for all our stuff! Cheryl on tills was brilliant and so helpful.
22 April 2026
Unprompted review
Reply from GO Outdoors - Berwick
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great
Attentive, friendly and caring service. All staff patient and knowledgeable. Will definitely return.
22 April 2026
Unprompted review
Reply from GO Outdoors - Berwick
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Cheryl is the best assistant
Cheryl is the best assistant in any shop we have ever encountered. Thank you Cheryl for being so helpful and pleasant!
20 April 2026
Unprompted review
Reply from GO Outdoors - Berwick
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Berwick
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Very good store
Cheryl was absolutely perfect. Very helpful, signed me up to be a member and saved a good bit of money. Would highly recommend
19 April 2026
Unprompted review
Reply from GO Outdoors - Berwick
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Cheryl served me yesterday and today…
Cheryl served me yesterday and today when I bought a few things from the store. She was very friendly and helpful when discussing the products and how to get the best value by using the Go Outdoors members card.
Many thanks!
18 April 2026
Unprompted review
Reply from GO Outdoors - Berwick
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Berwick
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Bike order
From ordering to collection it was great placed order next day it was ready for collection
9 April 2026
Reply from GO Outdoors - Berwick
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Lovely customer service
Lovely customer service, not pushy, just asked if we were OK. The check out lady Cheryl was really helpful with her fishing location tips. Great staff.
14 April 2026
Unprompted review
Reply from GO Outdoors - Berwick
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great experience once again
Great experience once again, assisted by Cheryl who is helpful, polite and very knowledgeable every time.
Having people like that serving makes it easy to go back !
Keep up the good work
Many thanks.
14 April 2026
Unprompted review
Reply from GO Outdoors - Berwick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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