GO Outdoors - Wolverhampton Reviews 

2,713
TrustScore 5 out of 5

4.8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB


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Rated 5 out of 5 stars

Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... See more

Company replied

Rated 5 out of 5 stars

Very helpful assistant, Mel, who was patient and knowledgeable when I was pucking new walking boots/shoes. I also bought a reduced T shirt, which will come in useful.on my forthcoming holiday.

Company replied

Rated 4 out of 5 stars

I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... See more

Company replied

Rated 5 out of 5 stars

Came to buy a camping toilet and while browsing was approached by Ade who asked if we needed any assistance. I had a question re the chemicals needed and he explained the difference between the array... See more

Company replied


Company details

  1. #60 of 80 best companies in Camping Shop
  2. #62 of 120 best companies in Activewear shop
  3. #68 of 92 best companies in Bicycle Shop
  4. #4 of 5 best companies in Climbing club
  5. #7 of 7 best companies in Horse-Riding Service
  6. #23 of 37 best companies in Running Shop

About GO Outdoors - Wolverhampton

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, United Kingdom

  • 01902 907455

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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4.8

All reviews

(2,713)

34,600 reviews in the last 12 months

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Rated 5 out of 5 stars

Ashley Howl who served on the counter…

Ashley Howl who served on the counter 24/5/26 was brilliant. Told us about offers and different options a few even cheaper. Sold us the
Membership and the reason we will always go back to that branch only now. Great staff member.

24 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service from John…

Excellent customer service from John and Abi.

1 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Hi Gear camping table 110 x 70 x70

We bought a larger Hi Gear camping table. Yet to use it but the smaller one 70 x 70 x 70 did a good job. Apart from the supporting cross struts made it difficult to get my legs under. So the new 110 x 70 x 70 should be great.
Abiy was very professional and showed interest in interacting with us about what we were planning 👍

31 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Real value for money and great service

Real value for money and great service, thank you Abry for your help today.

31 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great experience

Great experience. Lovely support from the manager and Sabrina. Dealt with the issue swiftly and professionally. Wonderful staff and place.

29 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful staff

Easy to find what I needed, Jashan and another Colleague were helpful in advising me around what part I needed

24 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

My experience was so great

My experience was so great, a young man called Ashley gave me a hand in what I needed to find. He made my experience easy and he was very friendly and accommodating

13 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We were helped by Ashley and his…

Would definitely bring my custom here again, our server (Ashley) was brilliant and so helpful!

22 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We were helped by Ryan in the…

We were helped by Ryan in the Wolverhampton branch today he helped us find everything we needed to make our camping holiday run as smoothly as possible, he even help us take our purchases to our car, thank you

25 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very good experience

Very good experience! The cashier (Sabrina) helped us save a lot of money, was very helpful 😁

25 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service from John at the tills…

Great service from John at the tills today. Very friendly.

20 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Prompt and efficient service

18 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

They had exactly what I was looking…

They had exactly what I was looking for. Abby, who served me, was friendly and efficient

17 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service provider

Excellent service provider

2 May 2026
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We went to view a completely different…

We went to view a completely different tent to the one we bought because of the door. Glad they had both pitched. Checked stock the week after and signed up for the text message discount. Staff working 24/4/26 & 01/05/26 were more than helpfully. Great service.

1 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff are helpful but not intrusive…

Staff are helpful but not intrusive when you're looking around. Great knowledge and perfect customer service. Ade on the till was amazing.

15 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brilliant tent.

Fast delivery. Great looking tent. Bargain price. Not used it yet but really looking forward to trying it on our next camping trip

6 May 2026
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We had a great experience today.

We had a great experience today. We found everything we needed and a member of staff Ewan helped us tremendously by carrying a large package to the checkout for us. Abi Y helped us through the till and renewed our card for us. She gave us some very helpful advice. Once we had paid Ewan appeared and offered to carry our package to the car. We really are very grateful for this level of service. Thank you, Go Outdoors, and particularly Ewan and Abi.

13 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Went to go out doors yesterday ryan was…

Went to go out doors yesterday ryan was very helpful always goes above and beyond pleasant fella cheers m8 much appretiated .

11 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great Customer Service

Brandon was absolutely brilliant went above and beyond for me, managed to sort my order and hold the item until I could get customer services to cancel and reorder! I can’t wait for my new Oakley’s to arrive!! Thank you so much Brandon and John

11 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

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