Halfords in Newhaven were efficient and professional. My MOT and service were carried out quickly, there were no hidden costs or any attempt to have me agree to get work completed that was not deemed... See more
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My car was booked in for a service and MOT, which I had booked and paid for online. Upon arrival I was advised when the car was expected to be available for collection. I was contacted by phone later... See more
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Staff were uninterested and unhelpful answering basic questions, like how long the work would take. No updates and no answer on the phone after waiting a few hours so we had no idea if to wait or go.... See more
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I booked on-line to have 4 new tyres fitted at my local Halfords, giving almost a weeks notice to ensure getting a time slot to fit in with other appointments. The booking was confirmed by email and... See more
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Company details
About Halfords Autocentres
Written by the company
Halfords Autocentres is a leading garage network with a heritage spanning more than three decades. As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.
Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.
We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.
Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.
We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.
Contact info
United Kingdom
- www.halfords.com/mot
3.2
Average
137k reviews
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What a dreadful service
What a dreadful service. For the second time in 3 years Halfords cancelled my MOT on the same day leaving me without a vehicle. I care for a cancer patient and I’m reliant on having my car so I can get shopping etc for the patient. They offered me no alternative appointments and just said if we don’t have room anywhere we can’t do it. A very bad service and a poor way to treat customers.
3 October 2026
Unprompted review
Reply from Halfords Autocentres
We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.
To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We look forward to hearing from you.
Great service!
Great customer service, I'm happy with all the work that they all completed on my full service & MOT,
Thank you,
Garry H
1 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
Thank you so much!!
Thank you so much!!! I visited Cambridge (Coral) Autocentre and was very impressed. Kim and Phil are absolutely amazing. Their can do attitude is amazing. They were both very friendly, supportive and professional. Nothing seemed to be too much trouble. They clearly explain all possible options in an unhurried manner. I have 100% confidence in their abilities. I really cannot thank them enough then enough!!!
29 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
Awesome professional service
Awesome professional service . Staff was friendly . Halfords honour their tyre insurance policy very honestly. Parking is a bit of issue at this venue. Need more space
1 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
CITROAN C3 DIESAL 1 OCT 2026 TEST…
CITROAN C3 DIESAL 1 OCT 2026 TEST HALFORDS LAST10 YEARS REPAIRS PAID FOR Mot failure just smoke test over plated 0.56 mine was0.67 averaged ×6 attempt readss pumping throttle flooding fuel,diesal into d.p f. Not allowing caterlist to work properlytrying to sell me a full service at£295 but no garentees of mot pass.to what end poverty NO ENG FAULT LIGHT ON NOT IN SLOW MODE BEST FUEL IN IT .... IM A. PENSIONER NO TRANSPORT DISSGUSTING INDIFFERENCE2012 CAR GOOD CONDITION BUT OLD LIKE ME.
1 October 2026
Unprompted review
Reply from Halfords Autocentres
We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.
To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We look forward to hearing from you.
A huge thank you to Douglas at Halfords Wick
A huge thank you to Douglas and the team at Halfords Autocentre Wick Scotland for getting my 83-year-old father’s car repaired and restoring his confidence in the branch.
Following a difficult few weeks, Douglas was friendly, honest and professional. My father was anxious about visiting, but Douglas put him completely at ease. He left feeling that he now has someone he can trust to look after him and his car.
Things can go wrong in any business, but how they are put right makes all the difference. Thank you to Mark and Danny for their support, and especially to Douglas for his personal care and attention. He is a real asset to the Wick branch.
My father will continue coming here for his annual service and MOT. Thank you for looking after him so well.
2 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
They where friendly and helpfull and…
They where friendly and helpfull and quick 👍🏻
30 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
Have used Halfords in Durham for a few…
Have used Halfords in Durham for a few years on my ageing car. They have kept me on the road without any unnecessary new parts sales pressure, or inflated price hikes.
1 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
Helpful quick professional and in my…
Helpful quick professional and in my particular circumstances - no charge. Checked sudden tyre pressure drop found no leaks. Gave me confidence to keep motoring
2 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
Halfords Patrick
Halfords Patrick , Crow road . Got tyre changed , Fast great work by the team , Knowledgeable staff at the Desk , giving me info as why my tyre pressure was dropping at tyre rim , they buffed and cleaned as part of tyre change , it's the extra details . Top Notch garage .
2 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
Would not bother with this centre again
Booked a tyre check at the Waverley Industrial Park in Harrow London. Website was not clear about how long this would take or that you'd have to leave your car with them, obviously doing so requires you to make other arrangements to get home. I expected this to be an appointment where you show up and the check is done in 10-15 mins and you can go.
Booked here as it was on an industrial estate so figure it would be less busy and easier to park: wrong. Not only was parking completely full, there were vehicles blocking other vehicles so there was literally nowhere to park. Was told by autocentre staff to park on the street instead but I pointed out that was not free. Then when I turned up at reception for my appointment I was told I needed to leave my car with them for 3-4 hours. This is a ridiculous amount of time for a tyre check and also to leave your car on a street when parking is not even free because the parking lot is overfilled. Decided to just book mobile fitting instead of wasting my time here and with staff that seemed like the job may not be done well. Will never return here again.
4 August 2026
Unprompted review
Reply from Halfords Autocentres
We appreciate you sharing your experience with us, and your feedback is valuable to help us improve for the future. Our aim is to provide exceptional service to all our customers at Halfords and we’re sorry we haven’t been able to do that on this occasion.
To rectify this situation, we ask that you reach out to us using the following link, including any information like contact details, booking reference, etc. We would love the chance to make things right: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We look forward to hearing from you.
Always helpful
Always helpful, friendly and professional. I would definitely recommend using this garage.
30 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
MOT teddington
Really happy with the service I received at Halfords for my MOT. The whole process was quick, straightforward and professionally handled.
The staff were friendly, helpful and kept me informed throughout. Everything was explained clearly, and I felt I was treated fairly and honestly, which makes a big difference when dealing with car maintenance.
Great service from start to finish and I’d definitely use Halfords again. Highly recommended!
23 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
Prompt friendly service
Prompt friendly service. Everything that needed to be done was explained carefully in a way that was helpful. Good communication before, during and when the job was completed.
1 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
Working “tyrelessly” at Kirkcaldy Halfords AutoCentre
At Kirkcaldy Halfords AutoCentre there was a warm welcome and a comfortingly honest experience waiting from start to finish. The friendly interaction with the Grant and Ayi management team quickly developed a feeling of trust and the service provided by both of them, and the mechanics / fitters made returning again in the future an easy decision to make. Thanks to all concerned!
29 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
Great all round service.
1 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
Major service - not all advertised checks were completed.
Major service booked on a recently purchased car so that anything not visibly wrong could be rectified before using it daily. Absolute proof that not all checks were carried on the 70+ checks included in this level of service. How much of the 'service' was carried out is unbeknown. I am aware of the £700 additional works that were found were completed though
28 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to leave us a review. We appreciate all feedback, as it helps us to improve the service we deliver. We understand how disappointing it is that we did not meet our high standards on this occasion and we would love to put things right.
If you would like to discuss this further, please contact us using the following link, including any helpful information like booking reference, email address, etc. This will help us ensure we can resolve your issue quickly: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We hope to hear from you soon.
The staff and service for me was great, HOWEVER....
The staff and service for me was great, HOWEVER... there is no facility for customers to park outside the unit.
Anybody waiting outside has to double park outside other companies parking spaces or risk using one of the empty parking spaces near the unit that are rigorously controlled with camera's, fines / wheelclamps
1 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to leave us a review. We appreciate all feedback, as it helps us to improve the service we deliver. We understand how disappointing it is that we did not meet our high standards on this occasion and we would love to put things right.
If you would like to discuss this further, please contact us using the following link, including any helpful information like booking reference, email address, etc. This will help us ensure we can resolve your issue quickly: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We hope to hear from you soon.
September 2026
Quite simply, these guys never disappoint. My car needed a new cabin fan...from the get-go there were no worries on my part; I was kept in the loop regarding what needed doing and the associated costs. In addition, being a member of Halfords' Motoring Club = great discounts/money in my pocket. A big thank-you, as always, to the Tunstall branch.
30 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for leaving a positive review. We're thrilled to hear that we were able to meet your expectations. We appreciate your business and look forward to seeing you again.
Thanks again for choosing us to look after your vehicle!
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