Laura at the Braehead store was very friendly and helpful from start to finish. She was able to answer any questions we may have had regarding our booking. We will definitely be returning to this sto... See more
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My wife and I made an impromtu decision to book a holiday. We knew the rough dates and that was all. Amy was your Rep in Braehead store who handle the booking, She was very helpful and patient with u... See more
We came here after going to a local travel agent whos customer service was shocking. We dealt with Laura and honestly couldnt have asked for better. We felt like she listened to us and what we w... See more
Went into Hays Braehead looking for a October week holiday, Ayisha showed our granddaughter holidays that she thought would suit Lily and between them sorted out a holiday that should make for a great... See more
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Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 3 The Braehead Shopping Centre, G51 4BP, Braehead, United Kingdom
- 01413198933
4.9
Excellent
1k reviews
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Efficient travel agent with competitive prices
Really helpful, efficient travel agent Laura, who has previously booked holidays for us. Competitive prices. Great communication.
30 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
They were honest and true to there word…
They were honest and true to there word .they help me to get a break away.
30 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Your agent looked after us was a real…
Your agent looked after us was a real professional at her job
29 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
The staff are very friendly very…
The staff are very friendly very knowledgeable,I wouldn't book my holidays anywhere else!
26 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words cant wait to hear all about your holiday x
I did a quick visit to Braehead Hays…
I did a quick visit to Braehead Hays travel to be welcomed by Michaela. I told Michaela I was just asking about a couple of options for a weeks holiday for a specific date. She was extremely helpful and found a choice of three destination to suit my requirements. I informed Micheala that I would return when I discuss choices with my friend. Micheala was so patient and helpful. When returning to Braehead Hays travel a few days later with my friend to book the chosen holiday, we wete welcomed by Sarah. Sarah was absolutely wonderful talking us through some other holidays that she had taken time to look at for us. She was really a lovely girl who looked after us so well. We booked our holiday with the reassurance that that we were able to return tp have our documuments printed out for us. Thank you for your lovely staff.
24 May 2026
A positive experience
My Agent Sarah was friendly she sought out the right holiday within my request and my budget and helped me with getting insurance and explained everything clearly nothing was too much trouble and she ensured the booking process went smoothly .
21 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Crete, Here We Come
Lauren, at Braehead, was very helpful, very pleasant and no pressure. We went away with a choice of two breaks, sat and had a coffee, looked more closely at them and made our decision. We went back to the shop and Lauren had a look and was able to get it slightly cheaper if we went 5 days later. She then had us booked in a few minutes with information on what would happen next and that was us.
21 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Hays Travel Breahead
We always use Hays Travel Breahead as the staff are all lovley very helpful and friendly. Won't book our holiday anywhere else.
14 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Very helpful what ever we needed have…
Very helpful what ever we needed have booked afew holidays and cruise last year had no problems
12 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Laura made the whole booking process a…
Laura made the whole booking process a dream. Will definitely book again with Hays.
10 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Travel consultant very helpful
12 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Very helpful staff
11 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Easy to book
Consultant Laura is always very helpful, knowledgeable and extremely friendly. Well supported by boss Michaella.
16 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Great
Great, friendly experience which added to the excitement of booking a holiday. Our staff member Diane from Hays at Braehead was extremely helpful, friendly and very knowledgeable.
18 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Would definitely recommend Hays Travel
Laura was really helpful, friendly and knowledgeable. She took the time to chat and listen what we were looking for. The booking process was quick and easy.
10 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Thanks to Laura And Diane
having been let down badly by a company called destination2 the team at Hays (Breahead Branch) helped us sort out a last minute booking
we were assisted by both Laura and Diane both were friendly ,informative and a pleasure to deal with
9 May 2026
Reply from Hays Travel - Braehead
thank you for the kind words this will be passed onto the agent
Very professional and very good service
6 May 2026
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