First impression was a great smile and welcome by Ceri @ Broughton. Ceri was very knowledgeable and explained the holiday options clearly and was not pushy, the booking process was quick and ea... See more
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See what reviewers are saying
Amelia was just so patient and very helpful We had a friend that has a serious medical condition and Amelia was very professional and checked with P&O to make sure that our holiday would cater for h... See more
Excellent service and knowledge of the holiday I was booking. Gave me options to choose from which was very helpful in my final decision. Every step explained to me so I understood exactly what the bo... See more
I have 2 up coming holidays booked with hays travel. I always book with Natalie always goes above and beyond to accommodate me. I have had some amazing holidays with Hays. All the staff are very... See more
Company details
- #21 of 206 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 6 Broughton Shopping Park, CH4 0DP, Broughton, United Kingdom
- 01244455791
4.9
Excellent
2k reviews
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The young lady who helped us at hayes…
The young lady who helped us at hayes travel broughton was great at her job the lady was called ruby
4 May 2026
Reply from Hays Travel - Broughton
Thank you for letting us know. We will pass this onto Ruby for you :) - Chloe
Reply from Hays Travel - Broughton
Thank you for the lovely feedback.
Everything the best
4 May 2026
Reply from Hays Travel - Broughton
Thank you so much for the feedback :)
Dan was great
Dan was great, very friendly and informative helping us book our first cruise. Would definitely recommend ☺️
26 April 2026
Reply from Hays Travel - Broughton
This is great to hear! I will be sure to let Dan know. Thank you.
Reply from Hays Travel - Broughton
Thank you so much! Glad we could help :)
Charlotte was amazing to the point and…
Charlotte was amazing to the point and catered for all of our needs.
2 May 2026
Reply from Hays Travel - Broughton
Thank you for this! I will be sure to let Charlotte know :) - Chloe
Cruise fun
Staff really helpful ,Dan Lee's is superb booking cruises as I have always booked with hays for many yrs
29 April 2026
Reply from Hays Travel - Broughton
Thank you, this is lovely to hear :) I will pass this onto Dan for you - Chloe
Reply from Hays Travel - Broughton
Thank you so much for this! We really appreciate the feedback - Chloe
Dan was an ideal consultant
Dan was an ideal consultant. Dealing with all of our queries thoroughly and talking us through all of our options.
30 April 2026
Reply from Hays Travel - Broughton
Thanks for the kind words, I will be sure to let Dan know :) - Chloe
Perfect
Perfect. Couldn’t fault Dan’s service, listened to everything I wanted and gave great advice. Booked the perfect holiday. Will now never go anywhere else. Thanks again!
29 April 2026
Reply from Hays Travel - Broughton
Thank you so much! I'm sure Dan will appreciate this feedback - Chloe
Very helpful, thank you
Natalie was very helpful in arranging our holiday booking, thank you.
Kind regards
Richard & Lily
28 April 2026
Reply from Hays Travel - Broughton
Thank you very much for the Review, I will be sure to let Natalie know :)
All the staff are lovely and helpfull…
All the staff are lovely and helpfull and they make you feel like your in good hands , the booking was made easy and Ceri done so much to make sure we our holiday was the best place to go , i only use Hays Travel in Broughton . Would never go anywere else x
21 April 2026
Reply from Hays Travel - Broughton
Thank you so much for the lovely words, I will be sure to pass this on for you :) - Chloe
Hays Travel Broughton Park are friendly and welcoming.
Hays Travel Broughton Park are always friendly, welcoming and professional.
Chloe was excellent. She tried lots of companies and was very patient.She's a great asset to Hays.
19 April 2026
Reply from Hays Travel - Broughton
Thank you so much Tracy!! Glad we managed to find you something in the end :) - Chloe xx
Diane was very professional and helpful.
12 April 2026
Reply from Hays Travel - Broughton
Thank you for the feedback , I will pass this on for you :) - Chloe
We were very happy with the service we…
We were very happy with the service we received. We were able to book exactly where we wanted to go and the dates.
13 April 2026
Reply from Hays Travel - Broughton
Thank you, we are happy we managed to help :) Have a lovely trip - Chloe
Fabulous
Absolutely great service from this store..... couldn't do enought to help you.... fantastic service from start to finish.... would highly recommend this store for booking holidays.... first class... thank you all...
11 April 2026
Reply from Hays Travel - Broughton
Thank you for the feedback! I will be sure to pass this on to Dan for you - Chloe
Found me the perfect holiday with a…
Found me the perfect holiday with a very cheap deal 10/10 servise really friendly and understanding of our minuscule budget
14 April 2026
Reply from Hays Travel - Broughton
Thank you for the feedback, I will be sure to let Aleah know! -Chloe
She was very helpful
29 March 2026
Reply from Hays Travel - Broughton
Thank you, I will pass this on to Dyane, I'm sure she will appreciate it :) - Chloe
the staff in Broughton Park are shop…
the staff in Broughton Park are shop we're very helpful we go to the Broughton shop very often
9 April 2026
Reply from Hays Travel - Broughton
Thank you for the lovely feedback, I will pass this on for you! - Chloe
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