Staff at Hays Travel are very attentive and very generous with their time, no sense of rushing into a booking that you might later regret. Big thanks to Lewis who is new to Hays Coleraine- I look for... See more
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See what reviewers are saying
Lewis helped us as we have never been on a cruise so we were very grateful for all the infoemari9n hw was able ro give us. The booking part was easy and straight forward.
The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday n... See more
Company replied
I couldn’t recommend Hays Travel in Coleraine enough The staff are all so friendly and welcoming and they are always very helpful in helping me out with my questions etc The lady who i saw was so... See more
Company replied
Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
- 02870878548
4.9
Excellent
901 reviews
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Friendly helpful staff
This is the second time we have booked a holiday through Hays Travel Coleraine and once again we had a first class service from the staff . Kate was so helpful and knowledgeable, and made the process very easy . We will be using them again ☺️ Thank you
14 February 2026
Reply from Hays Travel - Coleraine
That's very kind of you to say. I really appreciate you using us once again.
Friendly & Professional
We have booked all of our holidays, including our Honeymoon, via Hays Travel. The staff are professional and very friendly.
On this occasion, we called in to renew our travel insurance and were served by the, ever-smiling, Promise. It certainly made paying for insurance a lot more paletable.
10 February 2026
Reply from Hays Travel - Coleraine
How nice! Thank you for lovely compliment. You're always welcome here.
Reply from Hays Travel - Coleraine
It was a pleasure to help you book your holiday ladies, thank you.
Really good service
Was in coleraine store. Thomas was brillant with quotes . Corresponding with me was very good. Would definitely use again.
8 February 2026
Reply from Hays Travel - Coleraine
Thank you very much. I will look forward to helping you again next time.
Service was excellent in the store…
Service was excellent in the store from enquiry to the booking process
8 February 2026
Reply from Hays Travel - Coleraine
That's great to hear, I really appreciate your feedback and for booking with me.
Beth was very helpful and friendly and…
Beth was very helpful and friendly and gave us a lot of encouragement.
4 February 2026
Reply from Hays Travel - Coleraine
That's so kind of you. Glad I could be of help and hope to assist you again in the future.
I really enjoy going into Hayes Travel…
I really enjoy going into Hayes Travel Coleraine. Kate the Manager is such an amazing lovely person. She is so kind and helpful and takes time to explain things.
4 February 2026
Reply from Hays Travel - Coleraine
Thank you so much for your lovely review. We really appreciate it and you continuing to use Hays Travel Coleraine for your holidays. We look forward to seeing you again.
The girl I dealt with was very helpful…
The girl I dealt with was very helpful and friendly
3 February 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely compliment. Always nice to hear great things.
Reply from Hays Travel - Coleraine
You're so kind. It was my pleasure and thank you for the review.
Reply from Hays Travel - Coleraine
Thankyou for your kind review! I'm glad you had a good experience with us in Hays Travel Coleraine, and hope you have a lovely time away:)
Impressed
Patient with an older person who has not travelled in a long time ,talked me through every step and corrected my mistake with Eastjet..very pleased
26 January 2026
Reply from Hays Travel - Coleraine
Thank you so much for such a positive review and I look forward to booking your trips in the future.
It was the best service and experience…
It was the best service and experience we have had yet booking our holiday at hays . Beth was amazing and just knew exactly what we needed! She was so friendly, patient and helpful ..2holidays booked within a few minutes . Can’t get a better experience than this !
1 February 2026
Reply from Hays Travel - Coleraine
Thank you so much for such a positive review and thanks for trusting me once again with your holiday requirements. See you soon.
The young fella was very helpful and…
The young fella was very helpful and accommodating and sorted everything out for us
31 January 2026
Reply from Hays Travel - Coleraine
It was my pleasure helping you and I hope you have a lovely time whenever you are away. I look forward to helping you in the future.
Hays Travel made my booking experience…
Hays Travel made my booking experience so easy, the lady was so helpful, constructive advice, answered all my questions, I would recommend them.
30 January 2026
Reply from Hays Travel - Coleraine
It's always a pleasure to find your holidays and book for you and your sister. I hope you have an amazing time.
Reply from Hays Travel - Coleraine
Thank you for your lovely review!:)
Very helpful
29 January 2026
Reply from Hays Travel - Coleraine
I appreciate you taking the time to leave me a positive review! It was lovely to meet you, and thanks for choosing Hays Travel :)
Fantastic staff
Fantastic staff who went out of their way to sort the booking. Have booked with hays before as they are so reliable and professional. They always go above and beyond to accommodate customers! Highly recommend!
21 January 2026
Reply from Hays Travel - Coleraine
Thank you so much for your kind words, it was our pleasure and we look forward to helping you again in the future.
Congratulations Shaik
Shaik was marvellous. He was most patient, efficient and polite. I highly recommend his service and I would use Hays travel again.
It was so good to speak to a person in a personable way.
28 January 2026
Unprompted review
Reply from Hays Travel - Coleraine
Thank you so much for taking time to review the service you received. We really appreciate it.
Have been dealing with the company for…
Have been dealing with the company for a good few years.
27 January 2026
Reply from Hays Travel - Coleraine
Thank you for your continued trust in us. We look forward to seeing you again.
It’s simple if the person you are…
It’s simple if the person you are dealing with knows there job and loves doing it it makes booking holiday easy
20 January 2026
Reply from Hays Travel - Coleraine
Oh how nice to receive this positive feedback. It was a pleasure to find the right holiday for you and the family.
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