Staff at Hays Travel are very attentive and very generous with their time, no sense of rushing into a booking that you might later regret. Big thanks to Lewis who is new to Hays Coleraine- I look for... See more
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See what reviewers are saying
Lewis helped us as we have never been on a cruise so we were very grateful for all the infoemari9n hw was able ro give us. The booking part was easy and straight forward.
Company replied
The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday n... See more
Company replied
I couldn’t recommend Hays Travel in Coleraine enough The staff are all so friendly and welcoming and they are always very helpful in helping me out with my questions etc The lady who i saw was so... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
- 02870878548
4.9
Excellent
904 reviews
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Always a pleasent experience whrn I go…
Always a pleasent experience whrn I go into Hays in Coleraine.
Beth helped me yesterday book my cruise for next year.She is always really helpful.
25 January 2026
Reply from Hays Travel - Coleraine
Thank you for booking your cruise with me. It was great to see you and always appreciate you using Hays Travel Coleraine
Helpful and friendly
23 January 2026
Reply from Hays Travel - Coleraine
Thank you for taking the time to review the service I gave you. Very much appreciated.
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Was able answer all our queries we had
18 January 2026
Reply from Hays Travel - Coleraine
That's very kind of you to say. It was my pleasure and always here to help you.
As always the staff have been going to…
As always the staff have been going to them since they came to Coleraine they know me and what i want they are also polite and friendly and also make sure that i get the holiday i want
24 January 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely compliment. Always a pleasure to see you and help with your holidays.
Thank you Miai
From the initial phone call to visiting the Coleraine store, Miai took notes what I wanted, so when I called in we were ready to book. She was able to answer every question. Just to top my experience I was given a cup of tea while being dealt with. First Class!
23 January 2026
Reply from Hays Travel - Coleraine
Thank for allowing me to book your exciting trip. I was glad to be able to help you and appreciate the feedback.
It was fast and to the point
It was fast and to the point. We didn't have much choice because it was a short time before the trip.
15 January 2026
Reply from Hays Travel - Coleraine
Thank you for coming into Hays and allowing me to book your holiday. It was a pleasure and hope we see you again.
Highly recommended for holiday bookings
Very helpful and competent. We have been using the Coleraine branch for many years and the service has always been excellent. Highly recommended for anyone wishing to book a holiday.
22 January 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely review. It's so nice to have come back to us time and time again. We really do appreciate you.
EEXCELLENT CUSTOMER SERVICE
Promise was so professional and nothing was too much trouble for her.
Our holiday was complex and she spent so much time getting it arranged and always with a smile!
Highly recommend
19 January 2026
Reply from Hays Travel - Coleraine
Thank you for booking with me and giving me such a glowing review. It means a lot.
As always Kate was brilliant with…
As always Kate was brilliant with recommendations and got everything booked so we are ready to go 👍
18 January 2026
Reply from Hays Travel - Coleraine
It was my pleasure as always and look forward to hearing about your trip.
Beth was very helpful and thought of…
Beth was very helpful and thought of everything. As we are travelling with my adult son with special needs he stays in our room and Beth spent time checking out the bed type in the hotels and the location etc to get us the best option.
17 January 2026
Reply from Hays Travel - Coleraine
Thank you so much for trusting me with your holiday. It was a pleasure dealing with you both. See you soon
As good as ever
As always, Hays Travel Coleraine gave us time to consider the holiday choices they gave us, and were more than happy to search different sites to find the best value for us. Tenerife: here we come!
17 January 2026
Reply from Hays Travel - Coleraine
Thank you for the glowing review. It was nice to meet you and I'm here for you if you ever need anything else.
Excellent staff recommended hotel …
Excellent staff recommended hotel great to book with experienced people
9 January 2026
Reply from Hays Travel - Coleraine
Thanks for always booking with us and trusting us with your holiday requirements. It's really appreciated.
Staff very pleasant and professional
16 January 2026
Reply from Hays Travel - Coleraine
Thank you for booking with us and taking the time to review the service you received.
Helpful and efficient.
The two people we dealt with, on our two trips to the office were very helpful and efficient
8 January 2026
Reply from Hays Travel - Coleraine
Thanks for the great 5* review. I really appreciate it and hope to see you soon.
friendly ,knowledgeable member of staff…
friendly ,knowledgeable member of staff who took a real interest in what we were looking for
13 January 2026
Reply from Hays Travel - Coleraine
It was my pleasure and glad we managed to get you booked. See you soon.
The young man Christopher was very good…
The young man Christopher was very good & helpful.
14 January 2026
Reply from Hays Travel - Coleraine
Thank you for the kind review. I appreciate you booking with me.
Staff are fabulous
6 January 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely 5* review. It's very much appreciated.
Great staff
11 January 2026
Reply from Hays Travel - Coleraine
Thank you for your positive feedback, always great to hear.
Fabulous branch with extremely pleasant staff.
Kate was fantastic. Very patient and found us exactly what we were looking for.
10 January 2026
Reply from Hays Travel - Coleraine
Thank you for the 5* review. I really appreciate you booking with us once again, always a pleasure to see you.
Reply from Hays Travel - Coleraine
We’re thrilled to hear you enjoyed your experience with us. Your feedback means a lot to our team, and we look forward to welcoming you again soon!
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