Holiday sorted thanks to excellent service from Kay at Dalton Park I’ve been browsing the internet for a few months feeling uncertain about exactly what I wanted without making any real decision... See more
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We visited your Dalton park branch and booked a trip to Nice with David. He was excellent at his job. Very knowledgeable about the area we wanted to visit as he had been previously. Nothing was any tr... See more
Company replied
Kay helped me with all of my questions and made booking our holiday very easy! she’s very professional and was an absolute pleasure to speak with! Very good service 5* advisor!
Company replied
Having visited Hay's Travel at Dalton Park previously, I decided to return to the store to arrange a holiday. Kimberley had tried to arrange a cruise for us previously and her patience in checking tha... See more
Company replied
Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 86 Dalton Park, Church Street, SR7 9HU, Murton, England, United Kingdom
- 01916540230
5.0
Excellent
474 reviews
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Very informative and managed to get us…
Very informative and managed to get us a coach back from cruise back to Newcastle which had not been previously mentioned.
31 May 2026
Reply from Hays Travel - Dalton Park
Thank you for your review and hope you are very much looking forward to your fab trip thanks Dalton Park Branch
Kim at Dalton Park is so helpful
Kim at Dalton Park is so helpful
She can't do enough for us to help find the best deal
Always friendly and approachable
Would definitely recommend this store
29 May 2026
Reply from Hays Travel - Dalton Park
thank you for your lovely review, its always a pleasure to help!
Reply from Hays Travel - Dalton Park
Thank You for your lovely review!
Few problems with computer whilst we…
Few problems with computer whilst we were there but Ellen was spot on very helpful and chatty sorted it all out no bother .whole holiday sorted no probs
28 May 2026
Reply from Hays Travel - Dalton Park
Thank you for booking with us and your lovely review, it was a pleasure helping, Thanks Ellen!
Kim hays travel dalton park
We always go to see Kim,
As she is amazing, really listens and finds us holidays that we like as we like to discover what’s around and do abit of walking . Kim keeps us updated throughout and really cares deeply about her job and making sure you have the best time
Thank you x
23 May 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your review, its a pleasure to help!
Excellent service always recommend
Excellent service always recommend. staff are really friendly and find you such a good deal
23 May 2026
Reply from Hays Travel - Dalton Park
Thank you for your lovely review and booking with us!
David was most helpful and a credit to…
David was most helpful and a credit to your company
20 May 2026
Reply from Hays Travel - Dalton Park
Thank you so much for you review, its always a pleasure to help!
David the manager went above and beyond…
David the manager went above and beyond to sort out holiday out he was amazing
17 May 2026
Reply from Hays Travel - Dalton Park
Thank you so much for taking the time to review our service.
Service provided
9 May 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your review Thanks Kaylin
As always helpful honest with booking…
As always helpful honest with booking and lovely friendly staff always
15 May 2026
Reply from Hays Travel - Dalton Park
Thank you so much for continuing to book with us always a pleasure to help you with your fab trips Thanks Kim
Hays Star
We always use Hays Dalton park
Kim goes above and beyond always… she’s a real star
15 May 2026
Reply from Hays Travel - Dalton Park
Thank you so much for continuing to book with us always a pleasure to help you with your fab trips Thanks Kim
Operator professional
Operator professional, courteous and very patient. Thoroughly checked system for potential holidays after securing necessary info of our requests. We felt he ensured best price for us. Felt reassured from beginning to end of booking. Felt very valued as the customer.
12 May 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your review and hope you are very much looking forward to your holiday Thanks David
Caitlin is an absolute diamond
5 May 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your review and hope you are very much looking forward to your holiday Thanks Caitlin
Reply from Hays Travel - Dalton Park
Thank you for the lovely review!
Hays Dalton Park
Caitlin from the Dalton Park branch was excellent! She was very thorough and made sure she could get us the best possible deal. She was also so friendly and so helpful
3 May 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your review and hope you are very much looking forward to your holiday Thanks Caitlin
Very happy to help
26 April 2026
Reply from Hays Travel - Dalton Park
Thank you for taking the time to review our service and hope you are very much looking forward to your holiday Thanks Kim
Kim was helpful and advised us well…
Kim was helpful and advised us well with our break thanks again
3 May 2026
Reply from Hays Travel - Dalton Park
Thank you for taking the time to review our service and hope you are very much looking forward to your holiday Thanks Kim
Made to feel welcome as soon as I…
Made to feel welcome as soon as I walked in. Staff were very helpful and nothing was too much trouble. Looked at several options to find the best deal to fit my requirements. I booked there and then. Got email confirmation straight away on the holiday but there was an outstanding question around flight times. These were to be confirmed and was told they would chase this up and let me know. I got a call less than 30 minutes after leaving followed by a further confirmation email. Very happy with the excellent service.
1 May 2026
Reply from Hays Travel - Dalton Park
Thank you for your review and it was a pleasure to help you with your Cruise hope you are very much looking forward to it Thanks Caitlin
Reply from Hays Travel - Dalton Park
Thank you so much for taking the time to review our service Thanks Libby
Very friendly staff told us what we…
Very friendly staff told us what we needed to know and the booking was quick and easy
30 April 2026
Reply from Hays Travel - Dalton Park
Thank you for your review Thanks Caitlin
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