Hays Travel - Fulwell Reviews 

Sharon the travel assistant who informed us about our trip to London was very knowledgeable on our questions about our trip and insurance. Thank you

A very helpful agent who was attentive to our requirements. She dealt with everything we had to ask and made the experience easy for us. We were not totally sure if we would book the holiday that day but because of the agent we decided to take the leap and book our long haul holiday. Really helpful and friendly shop where everyone talks and are pleasant to customers.

Amazing experience booking with Ameilia, she was friendly, helpful and patient whilst we decided which trip to go with. Would highly recommend!

Sharon was very helpful and efficient when we booked our cruise.

Excellent service from the manager of the Fulwell branch yesterday when booking a holiday. 2nd time I have used this branch and Hays Travel in general. All interactions have been superb with every member of staff. Good knowledge of destinations, patient and attentive. Great at following up with online flight check in, etc (could do it myself but really appreciate them taking the hassle out of the process). Overall, a really good all round service.

Sharon your advisor is always very helpful, we were looking for info on sailing from Southampton and ended up booking a cruise. Looking forward to it.

Good confident friendly staff, we did not have to wait long to be seen.

Booked a cruise in the Fulwell branch and Kirsty Walton was very helpful and went to great lengths to book what we asked for. You can see by Kirstys enthusiasm that she enjoys what she does. Also her knowledge and experience shines through.

Sales operative was excellent. She was patient, prepared to ensure our needs were fulfilled and explained the requirements needed for our trip.

Always book ar Hayes Fulwell. The staff are brilliant and always check to make sure you get the best possible deal and holiday experience. Wouldn't go anywhere else.

Patient and informative with me and the little one whilst booming.

Very helpful.

Kirsty was extremely helpful and spent a considerable amount of time researching and finding the best holidays to suit us as a family. Thank you!

Friendly staff who we trust. Ensured we got the right deal and then checked best day to travel which saved us some money. Didn't try to rush us out despite going beyond closing time. Always helpful.

3 holidays booked at this branch within a matter of weeks, fantastic service every time booked with kirsty this time she is amazing would never book anywhere else. First class service yet again.

Amelia was so helpful. We changed our mind several times and she was so patient . Eventually found a holiday all 12 adults agreed on thanks to Amelia x

Khia of Hays Travel handled a very complicated booking very efficiently with humour and friendliness. We will certainly book future holidays with them.

Polite efficient and personable service as always. Thanks Maddie.

Great customer service rang up and gave holiday details I wanted asked if could best price and they did went up and holiday was All booked up within 20 minutes everything explained clearly and very personal experience special thanks to Maddie who looked after me 👍