Excellent staff. Went out of their way to help find the holiday I wanted. All very last minute and delighted with the hotel and location in Florence they managed to book for me. Flights worked out pe... See more
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Sarah looked at various options for our flights to Australia. As requested she looked at routes avoiding the Middle East. We finally decided to go EDI - LHR- LAX - SYD with American Airlines. S... See more
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I have used Hays over the years and each time the staff are really helpful, they listen to your requirements and search for the type of holiday you are looking for within your budget. The booking pro... See more
Company replied
Great service and a very polite and helpful staff member, who organised our Holiday and made us feel so much at ease, during the process. Regards Paul
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 Gordon Street, G1 3PU, Glasgow, United Kingdom
- 01413194933
4.9
Excellent
913 reviews
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Superb no complaints
The young lady who dealt with our booking was so lovely and so helpful she really went the extra mile as always with hays delighted with our holiday package this is why we have been customers for many years
19 February 2026
Reply from Hays Travel - Glasgow
We're delighted to hear that you found our team member so helpful and that you are pleased with your holiday package. Thank you for being a loyal customer for many years!
Sophie in the Glasgow city centre…
Sophie in the Glasgow city centre branch on Gordon street was brilliant
11 February 2026
Reply from Hays Travel - Glasgow
We're happy to hear that you had a brilliant experience in our Glasgow branch. We appreciate you taking the time to share your positive feedback.
glasgow, Hays Travel
First class service
My friend went in to chat about an offer we saw in the shop window….we left 30 minutes later booked up and buzzing about our trip to Rome. The service we received was first class and the assistant was so helpful. I would highly recommend hays travel for any future breaks we are planning
10 February 2026
Reply from Hays Travel - Glasgow
We're delighted you and your friend left buzzing about your trip to Rome! It's great to hear that you received first-class service and found our assistant so helpful. Thank you for recommending us for future breaks!
glasgow, Hays Travel
Helpful and friendly as usual
17 February 2026
Reply from Hays Travel - Glasgow
We appreciate your kind words and are so pleased we could offer a helpful and friendly experience for you, as usual.
Here we go
Sarah from the Glasgow office was amazing and found me a bargin cruise with msc
17 February 2026
Reply from Hays Travel - Glasgow
We're happy to hear that you had such a wonderful experience and found a great cruise. Thank you for your positive feedback!
Magic
Young lady that booked my holiday was fantastic couldn't have been more helpful thank you
7 February 2026
Reply from Hays Travel - Glasgow
We appreciate your fantastic feedback! We're so happy to hear that the booking experience for your holiday was so helpful and positive.
glasgow, Hays Travel
We’ve dealt with Sarah at Hays Gordon…
We’ve dealt with Sarah at Hays Gordon Street branch before. She was very helpful then and again yesterday. She spends time with us going over every detail and we leave confident and excited about our upcoming adventure.
14 February 2026
Reply from Hays Travel - Glasgow
We appreciate you sharing your continued experiences with us. We're so glad that our team provided exceptional support and attention to detail, ensuring your confidence and excitement.
glasgow, Hays Travel
Very help and professional team.
Very help and professional team..
Thank you for responding so quickly to me enquiry.
Kind regards katrina
14 February 2026
Reply from Hays Travel - Glasgow
We appreciate your kind words and are so glad we could respond quickly to your inquiry. Our team values your feedback and is here to help.
glasgow, Hays Travel
Knowledgeable staff that spent time…
Knowledgeable staff that spent time with me and helped me find a suitable holiday at short notice with no real idea of what or where I was looking for. Many thanks for doing that and as always I'm please to go to Hays Travel for my holiday bookings.
13 February 2026
Reply from Hays Travel - Glasgow
We appreciate you taking the time to share your kind words. We're happy to hear that our staff were able to assist you in finding a suitable holiday, even on short notice. Thank you for your continued patronage.
Hays Travel
Very easy to speak with agents
Very easy to speak with agents, all very helpful with arranging booking.
11 February 2026
Reply from Hays Travel - Glasgow
We appreciate you sharing your experience. We are so glad that our agents were helpful and made booking easy for you.
Hays Travel
Reliable company
Knowledge, service, customer care, used Hayes travel over last 3/4 years very reliable company
11 February 2026
Reply from Hays Travel - Glasgow
We're happy to hear that you've found our knowledge, service, and customer care reliable over the past few years. Thank you for your feedback!
Hays Travel
Reply from Hays Travel - Glasgow
We appreciate your feedback and are so happy our team provided you with a positive and supportive experience.
Hays Travel
Staff very helpful listened to what we…
Staff very helpful listened to what we were looking for. Gave us lots options
10 February 2026
Reply from Hays Travel - Glasgow
We appreciate your kind review! We're so happy to hear that our staff listened to your needs and provided you with many options.
Hays Travel
agent was very nice and very…
The female agent that did my booking was very nice and very helpful got me a great deal would definitely be back again
8 February 2026
Reply from Hays Travel - Glasgow
We appreciate your fantastic review! We're so happy to hear that our agent was helpful and secured a great deal for you. We look forward to your return!
Hays Travel
Excellent service
We booked our honeymoon through Hays Travel and the level of patience, knowledge & insight provided by Ricky was excellent. He took his time to go through all the options we presented to him and made sure it was as easy as possible for us.
7 February 2026
Reply from Hays Travel - Glasgow
It's great to hear that you received excellent support and insight while planning such a special trip, and we wish you both all the best!
Hays Travel
CRUISE BOOKING
Karen had excellent information and went above and beyond to help.
Office is welcoming, warm and clean
5 February 2026
Reply from Hays Travel - Glasgow
We appreciate you sharing your experience. We're so glad to hear that you found our office welcoming and that our team member was helpful.
Hays Travel
Great staff helpful with checking in…
Great staff helpful with checking in online to currency
28 January 2026
Reply from Hays Travel - Glasgow
We're happy to hear that our staff was helpful with your check-in and currency needs. Thank you for your positive feedback!
Hays Travel
Really good service with hays travel…
Really good service with hays travel glasgow. Ricky was so helpful getting a good deal for holiday. Nice and easy and stress free.
28 January 2026
Reply from Hays Travel - Glasgow
We're so happy to hear that you received excellent service at Hays Travel Glasgow. It's great to know we made booking your holiday nice, easy and stress-free!
Hays Travel
Staff was really nice got holiday…
Staff was really nice got holiday sorted really fast on the phone and was happy to go ahead with everything 😀
28 January 2026
Reply from Hays Travel - Glasgow
Thank you for your lovely review! We really appreciate your feedback
I always book with Hays travel as they…
I always book with Hays travel as they are always helpful and dealt with all my holiday needs. Staff are very knowledgeable and professional .
3 February 2026
Reply from Hays Travel - Glasgow
We appreciate you choosing us for your holiday needs. It's great to hear that our knowledgeable and professional staff have been so helpful to you.
Hays Travel
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