Nice pleasant experience. Girls very helpful. Didnt rush even when people were waiting. Explained everything, nothing a bother. Have booked several trips at Hays. Will keep going back.
Company replied
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See what reviewers are saying
After doing a bit of groundwork over the weekend, after speaking with Katie, we returned to Hays Travel, Larne on Monday. We continued our chat with Naomi, who was very helpful changing the hotel a... See more
Company replied
Deciding on a cruise was an experience we discussed and researched over a period of weeks. The Hays staff worked with us in the Larne Office where we had booked a cruise previously. On the day for our... See more
Company replied
I was very satisfied with the service provided by Catherine in the Larne Branch. She was professional, friendly and helpful. Previously, I would have made bookings myself on-line, but I wanted the s... See more
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Company details
- #21 of 200 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 97 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 Main Street, BT40 1SS, Larne, United Kingdom
- 02828898577
4.9
Excellent
363 reviews
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Very helpful and when they said they…
Very helpful and when they said they would ring back they did and answered all my questions
19 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Nice pleasant experience
Nice pleasant experience. Girls very helpful. Didnt rush even when people were waiting. Explained everything, nothing a bother. Have booked several trips at Hays. Will keep going back.
16 July 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic Holiday :)
Catherine in Larne branch is so helpful…
Catherine in Larne branch is so helpful and professional in every way.
15 July 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, I hope you have a great holiday :)
Cameron was super efficient
Cameron was super efficient, friendly and helpful. Communication excellent, I have no doubt I'll be looked after.
5 July 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a great Holiday :)
Visited hays travel Larne
Visited hays travel Larne , Jodie was very helpful and found us exactly what we were looking for , she made booking very easy and efficient would highly recommend her and hays travel.
1 July 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic Holiday :)
Catherine took her time trying to find…
Catherine took her time trying to find us the holiday we wanted even tho we kept changing things Catherine was brilliant
21 June 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a brilliant Holiday :)
Called in to Larne branch staff were…
Called in to Larne branch staff were great help finding hotels in Rimmini and best routes first class service
20 June 2026
Catherine the travel agent in your…
Catherine the travel agent in your larne branch was really friendly and secured us a great deal.
14 June 2026
Reply from Hays Travel - Larne
Thank you for your great review, we hope you have a brilliant holiday! :)
The manager Catherine is excellent
2 June 2026
Reply from Hays Travel - Larne
Thank you for your lovely review! :)
Salou booking for may 2027
The girl was friendly and helpful, wanted a change of hotel, sugested other hotels , close to the part i wanted to be in. Thanks for the help. Good experence.
6 June 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have an amazing Holiday :)
Pleasurable booking
The experience of booking over Krakov holiday with Catherine, Larne was a good, knowledgeable and pleasing process. Thank you for your hard work you do for each client
3 June 2026
Reply from Hays Travel - Larne
Hi, thank you for your lovely review, we hope you enjoy your holiday! :)
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a brilliant time. :)
Caroline was a great help
Caroline was a great help I was booking a trip for my daughters birthday and she recommended a hotel and gave me advice on transport and the area around the hotel and even suggested for my daughter to come in nearer the time if she was any more help
2 May 2026
Reply from Hays Travel - Larne
Hi, thank you for your great review. We hope you have a fantastic birthday trip! :)
The staff are always warm and friendly
The staff are always warm and friendly. They were able to put together my holiday plans, make changes when required and answer any questions I had
29 April 2026
Reply from Hays Travel - Larne
Thank you for your great review, we hope you have brilliant holiday :)
South Africa trip with RTC
I believe i was dealing with a lady by the name of Catherine,she was a pleasure to deal with,answered my queries and got everything sorted in no time,so all in all it was a pleasure
17 April 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic time in South Africa!
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a lovely holiday :)
Very polite and knowledgeable making…
Very polite and knowledgeable making booking my holiday stress free
16 April 2026
Reply from Hays Travel - Larne
Thank you for your great review, we hope you have a lovely holiday :)
After a slow start
After a slow start, Catherine took over my booking and everything went really well. She answered all my questions and was very pleasant to speak to!
14 April 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic holiday! :)
Ist class customer service from…
Ist class customer service from Catherine, Hays Travel, Larne. Listened to my initial enquiry and put a great package together for us.
3 April 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a great holiday :)
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