We have been booking holidays with Catherine and the staff in Hays at Larne Main street for years now and we would not go anywhere else. The customer care that we always experience is second to none.... See more
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Nice pleasant experience. Girls very helpful. Didnt rush even when people were waiting. Explained everything, nothing a bother. Have booked several trips at Hays. Will keep going back.
Company replied
Catherine knows her customers and provides a welcoming, professional personal service as do the other staff. Nothing is too much trouble. Have recommended to several friends who have been delighted to... See more
After doing a bit of groundwork over the weekend, after speaking with Katie, we returned to Hays Travel, Larne on Monday. We continued our chat with Naomi, who was very helpful changing the hotel a... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 Main Street, BT40 1SS, Larne, United Kingdom
- 02828898577
4.9
Excellent
369 reviews
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The staff are always warm and friendly
The staff are always warm and friendly. They were able to put together my holiday plans, make changes when required and answer any questions I had
29 April 2026
Reply from Hays Travel - Larne
Thank you for your great review, we hope you have brilliant holiday :)
South Africa trip with RTC
I believe i was dealing with a lady by the name of Catherine,she was a pleasure to deal with,answered my queries and got everything sorted in no time,so all in all it was a pleasure
17 April 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic time in South Africa!
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a lovely holiday :)
Very polite and knowledgeable making…
Very polite and knowledgeable making booking my holiday stress free
16 April 2026
Reply from Hays Travel - Larne
Thank you for your great review, we hope you have a lovely holiday :)
After a slow start
After a slow start, Catherine took over my booking and everything went really well. She answered all my questions and was very pleasant to speak to!
14 April 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic holiday! :)
Ist class customer service from…
Ist class customer service from Catherine, Hays Travel, Larne. Listened to my initial enquiry and put a great package together for us.
3 April 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a great holiday :)
Catherine at hays travel larne is an…
Catherine at hays travel larne is an excellent hays representitive she pulled out all the stops for trevor and myself not just one holiday but 2 holidays always smiling represents the company very well and knows exactly what the customer is looking thankyou catherine at hays travel larne from rhonda and trevor
27 March 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, I hope you have a fantastic holiday :)
Staff very helpful I was chatting to a…
Staff very helpful I was chatting to a lovely girl Catherine and she answered all my questions top class service
27 March 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, I hope you have a fantastic holiday :) Catherine
Reply from Hays Travel - Larne
Thanks for your review! I hope you have an amazing holiday
Catherine was fantastic
Catherine was fantastic, identifying our needs and matching holiday with them.
13 March 2026
Reply from Hays Travel - Larne
Thanks for your lovely review. Have an amazing Holiday
A very efficient and trustworthy service
We were treated so well. The staff especially, Carla, were respectful, prompt with replies to emails and very mindful of our preferences. The process of searching, reviewing holiday possibilities and then booking was straightforward with great options to pay in full or by direct debit.
5 March 2026
Reply from Hays Travel - Larne
Thanks for your lovely review. Have an amazing Holiday
Friendly helpful staff
27 February 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic holiday. :)
Positive booking experience Your agent showed interest in meeting…
Your agent showed interest in meeting our requirements.
She was polite and professional in her approach.
17 February 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic holiday. :)
The wee girl was very helpful
The wee girl was very helpful showed us a few different places we could go.listened to what we wanted.
22 February 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic holiday. :)
Personal contact and knowledgeable staff
28 February 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic holiday. :)
Catharine found the exact holiday we…
Catharine found the exact holiday we were looking for, and nothing was to much for her and great price
20 February 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic holiday. :)
Very knowledgeable… took time to go…
Very knowledgeable… took time to go through options… sourced a great holiday!
Great service throughout
21 February 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic holiday. :)
Quick and efficient service Carla was…
Quick and efficient service Carla was very accommodating for my requests and confirmation sent through promptly
22 February 2026
Reply from Hays Travel - Larne
Thank you Lynn for your lovely review. I hope you have a fantastic trip :)
Excellent
Excellent- professional, knowledgeable, informative, extremely helpful in every way.
14 February 2026
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic holiday. :)
Reply from Hays Travel - Larne
Thank you for your lovely review, we hope you have a fantastic holiday. :)
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