Hays Travel - Larne Reviews 

370
TrustScore 5 out of 5

4.9

22 Main Street, BT40 1SS Larne, GB


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Rated 5 out of 5 stars

We have been booking holidays with Catherine and the staff in Hays at Larne Main street for years now and we would not go anywhere else. The customer care that we always experience is second to none.... See more

Rated 5 out of 5 stars

Staff are fantastic in larne branch !! Ive booked around 10 holidays through them now, faultless Wouldn't go anywhere else

Rated 5 out of 5 stars

We havent actually went on the holiday yet but the booking process was very easy and quick. Very friendly staff and very helpful. Hoping it is as good as it looks.

Rated 5 out of 5 stars

Nice pleasant experience. Girls very helpful. Didnt rush even when people were waiting. Explained everything, nothing a bother. Have booked several trips at Hays. Will keep going back.

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 22 Main Street, BT40 1SS, Larne, United Kingdom

  • 02828898577

4.9

Excellent

TrustScore 5 out of 5

370 reviews

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4.9

All reviews

(370)

117,661 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phone booking made easy

From start to finish booking my holiday was made so easy very helpful staff who answered all my questions and got back to me very quickly as my booking was done over the phone

11 December 2025
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Reply from Hays Travel - Larne

Thanks for your review Andrea! I hope you have an amazing holiday!!
Carla

Rated 5 out of 5 stars

One stop booking

The travel consultant listened to us, then basically got us the best price, holiday booked, no hassle.

5 November 2025
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Reply from Hays Travel - Larne

Thanks so much for your review, I hope yous have an amazing holiday!

Rated 5 out of 5 stars

I found Hays employee's very helpful…

I found Hays employee's very helpful and made the hole booking process stress free and also got a good rate of exchange

19 October 2025
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Reply from Hays Travel - Larne

Thank you for your kind review, we hope you have a lovely holiday. :)

Rated 5 out of 5 stars

Excellent travel agent

Excellent travel agent, Carla is so helpful and prompt with all the information, very friendly

18 October 2025
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Reply from Hays Travel - Larne

Thanks for your lovely review! I hope you have an amazing holiday! :)

Rated 5 out of 5 stars

LISTENED TO MY WISHES

LISTENED TO MY WISHES. Knew the market well to give advice. Nothing was too much trouble.

4 October 2025
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Reply from Hays Travel - Larne

Thank you for your kind review, we hope you have a lovely holiday. :)

Rated 5 out of 5 stars

Good information on cruises

Good information on cruises, staff pleasent and knowledgeable of all trips, up to date with offers and answered all queries we had. Would definitely recommend Hays to others.

28 September 2025
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Reply from Hays Travel - Larne

Thank you for this lovely review. We hope you have a great holiday. :)

Rated 5 out of 5 stars

No hassle booking

No hassle booking , staff were great when I asked for alternatives they were able to advise and accommodated these.

2 October 2025
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Reply from Hays Travel - Larne

Thank you for your lovely review, we hope you have a fantastic holiday. :)

Rated 5 out of 5 stars

Carla was very informative and helpful…

Carla was very informative and helpful was able to answer all my questions. Booking my cruise with no issues was quick and easy. I will definitely be back to book my future cruises with Carla.

23 September 2025
Hays Travel - Larne logo

Reply from Hays Travel - Larne

Thanks Philip! we hope you have an amazing holiday

Rated 5 out of 5 stars

Very helpful

Carla was very helpful friendly and informative when helping us book our trip.

3 August 2025
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Reply from Hays Travel - Larne

Thanks for your review! I hope you have a fantastic holiday

Rated 5 out of 5 stars

Friendly Helpful staff

We were treated so well and Catherine spent ages looking for a suitable holiday within our price range. The staff are so pleasant and helpful - it's a pleasure going into the shop.

13 September 2025
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Reply from Hays Travel - Larne

Thanks Clara! We hope you have an amazing holiday!

Rated 5 out of 5 stars

All good in the end…

A bit of a bumpy road first but with happy end hopefully the whole travel experience will be great too

7 September 2025
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Reply from Hays Travel - Larne

Thanks For your great review. We hope you have a fantastic holiday

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