We have been booking holidays with Catherine and the staff in Hays at Larne Main street for years now and we would not go anywhere else. The customer care that we always experience is second to none.... See more
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Staff are fantastic in larne branch !! Ive booked around 10 holidays through them now, faultless Wouldn't go anywhere else
Nice pleasant experience. Girls very helpful. Didnt rush even when people were waiting. Explained everything, nothing a bother. Have booked several trips at Hays. Will keep going back.
Company replied
Catherine knows her customers and provides a welcoming, professional personal service as do the other staff. Nothing is too much trouble. Have recommended to several friends who have been delighted to... See more
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 Main Street, BT40 1SS, Larne, United Kingdom
- 02828898577
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Reply from Hays Travel - Larne

Reply from Hays Travel - Larne
Superb service
Pleasant, knowledgeable, speedy service, in a warm, welcoming , well presented shop/agency. The staff could not be more helpful, on this occasion Ivanna went out of her way to help us with our booking. Excellent.

Reply from Hays Travel - Larne
Very helpful polite and easy to talk to…
Very helpful polite and easy to talk to will definitely be back

Reply from Hays Travel - Larne
First time booking with this Agency…
First time booking with this Agency must say very helpful and prompt.
Happy to book with them again and thanks to Carla at the Larne branch for her assistance.

Reply from Hays Travel - Larne
I have always had Kathleen at larne she…
I have always had Kathleen at larne she is brilliant always gets me great deals very good at her job and a pleasure to talk to

Reply from Hays Travel - Larne

Reply from Hays Travel - Larne

Reply from Hays Travel - Larne
Perfect
Friendly, Fast, efficient service. I had already seen the deal I wanted online so the lovely young lady was able to sort it for me very quickly! Great service and great price

Reply from Hays Travel - Larne

Reply from Hays Travel - Larne
Naomi in Larne was very responsive to…
Naomi in Larne was very responsive to messages and when we called into booked she had everything ready for us, very happy with the service as always.

Reply from Hays Travel - Larne
10 out of 10
Great deals, nothing was too much hassle and Ivanna was friendly and helpful and got everything sorted and booked

Reply from Hays Travel - Larne
Catherine was very helpful and also…
Catherine was very helpful and also updated our travel booking straight away to accommodate transfers. Very happy with the service received.

Reply from Hays Travel - Larne

Reply from Hays Travel - Larne
All the girls in Hays travel
All the girls in Hays travel, larne branch are always very friendly and happy to help , I have booked many holidays with them and will continue to do so in the future . They have great knowledge and always give me and my husband good advice and recommendations, keep up the good work girls

Reply from Hays Travel - Larne
Excellent all round service
Excellent all round service. Ivanna in the Larne branch was fantastic nothing was a bother.Thankyou again.

Reply from Hays Travel - Larne
Larne office staff are lovely very…
Larne office staff are lovely very helpful and friendly they take their time to find me the best deal for my holiday

Reply from Hays Travel - Larne

Reply from Hays Travel - Larne
Phone booking made easy
From start to finish booking my holiday was made so easy very helpful staff who answered all my questions and got back to me very quickly as my booking was done over the phone

Reply from Hays Travel - Larne
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