Hays Travel - Meadowhall Reviews 

2,391
TrustScore 5 out of 5

4.9

83 High Street Meadowhall Centre, S9 1EN Meadowhall, GB


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Rated 5 out of 5 stars

We are always happy with our experience at Hays Travel. When we recently visited the branch to enquire about a holiday we saw Ebony who was extremely helpful, honest and informative. After doing a bit... See more

Company replied

Rated 5 out of 5 stars

Our first time booking with Hays Travel in Meadowhall, Sheffield - and it won't be our last! Booked our trip with Ebony - who did a fantastic job in packaging together our multi-centre trip across the... See more

Company replied

Rated 5 out of 5 stars

We always use Hays at Meadowhall when booking a holiday as all the staff are excellent. Nothing is too much trouble. If they say they are going to do something, they do. Have recommended to all our f... See more

Company replied

Rated 5 out of 5 stars

Kareen made the whole process easy booking for our group. Nothing was too much trouble. She looked at a few options for us ans made our decision easier based on hotel and flight options.


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 83 High Street Meadowhall Centre, S9 1EN, Meadowhall, United Kingdom

  • 01144075197

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,391)

116,812 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Impressive

Sean was very informative and knowledgeable nothing was too much trouble. He is very personable and gave us a good idea what to expect and helped us pick a cabin for our requirements

5 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your comments. I will pass them onto Sean. x

Rated 5 out of 5 stars

The staff are more than helpful and…

The staff are more than helpful and friendly, they listen to your requests and try the best to match them.
A huge thank you to Ruth (who was training a new member of staff) and Michelle. They are a credit to Hays !!!!

4 June 2026
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Reply from Hays Travel - Meadowhall

We are so pleased you had such a positive experience with us. We are glad our team was helpful and attentive to your requests. We appreciate your kind words! Kind Regards, Michelle

Rated 5 out of 5 stars

Thank you Caitlin at Hays Travel

Caitlin went above and beyond to help with us planning a holiday with our teenage son. She was very patient and listened to what we wanted from a holiday and delivered us with something to look forward to and at a reasonable price.

A big shout out to Caitlin.

1 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely comments. I will pass them on to Caitlin.x

Rated 5 out of 5 stars

All great the service was really good

All great the service was really good, staff were responsive

3 June 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely review. If you need any further assistance, please don't hesitate to contact me. Michelle :-)

Rated 5 out of 5 stars

Friendly and knowledgeable

Friendly and knowledgeable.
Helped us book our cruise, hassle free.
Always like to support Hays.

30 May 2026
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Reply from Hays Travel - Meadowhall

Thank you for your 5* review. :) If you need any further assistance please don't hesitate to contact me. Carl

Rated 5 out of 5 stars

Hays travel are the best

The staff are all really helpful and friendly

26 May 2026
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Reply from Hays Travel - Meadowhall

Thank you for your 5* review. If you need any further assistance, please do not hesitate to contact me. Kind Regards, Michelle :)

Rated 5 out of 5 stars

Sue was amazing from start to finish

Sue was amazing from start to finish! She was kind, knowledgable and patience with us and our many different requests! She went above and beyond to help us and ensure we could use a voucher we had received before expiry! We will definitely be back to see Sue again at hays travel Meadowhall, Sheffield! She is a great asset to the team!

1 June 2026
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Reply from Hays Travel - Meadowhall

Thankyou for your kind comments, was a pleasure :)

Rated 5 out of 5 stars

I found it very easy booking my…

I found it very easy booking my holidays with Hays. Reps were very helpful and informative and felt confident booking with them.

28 May 2026
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Reply from Hays Travel - Meadowhall

Thank you for your kind review. If you need any further assistance, please don't hesitate to contact me. Ebony :)

Rated 5 out of 5 stars

Very knowledgeable assistant

Very knowledgeable assistant. Efficient and gave us different alternatives. Pros and cons.
Gave us well documented itinerary.
Very happy with the service

31 May 2026
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Reply from Hays Travel - Meadowhall

Thank you so much for your comments. x

Rated 5 out of 5 stars

Great knowledgeable staff

Sue in meadowhall store was very helpful and informative. She helped us get a great deal and answered our questions. We would definitely use them again

30 May 2026
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Reply from Hays Travel - Meadowhall

That's lovely to hear , thank you for booking with me.Sue

Rated 5 out of 5 stars

Went in with 4 options kareen gave us…

Went in with 4 options kareen gave us some solid advice worked out the prices and hey presto another holiday booked with hays, that's 4 holidays and 2 more to do this year, 👍

29 May 2026
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Reply from Hays Travel - Meadowhall

Thank you so much for your lovely comment. Hopefully see you soon. x

Rated 5 out of 5 stars

Once again michelle gave a fantastic…

Once again michelle gave a fantastic service with a fantastic price.
Would recommend michelle to anyone looking for a holiday.
Claire & Gary x

21 May 2026
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Reply from Hays Travel - Meadowhall

Always a pleasure xx

Rated 5 out of 5 stars

Sue !

Sue! a staff from Hays travel in Meadow hall was really impressive , meticulously and
helpful to help us to book on our first Norwegian cruise. Definitely i will recommend Hays travel to my friends and colleagues.

24 May 2026
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Reply from Hays Travel - Meadowhall

Thank you for your kind words! Enjoy your cruise! - Sue

Rated 5 out of 5 stars

Great booking process

Lovely assistant, very polite and efficient. The whole booking process great.

23 May 2026
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Reply from Hays Travel - Meadowhall

Hi Julie, thank you so much for your review :) It was a pleasure getting your holiday booked for you- Ebony

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