We are always happy with our experience at Hays Travel. When we recently visited the branch to enquire about a holiday we saw Ebony who was extremely helpful, honest and informative. After doing a bit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We are always happy with our experience at Hays Travel. When we recently visited the branch to enquire about a holiday we saw Ebony who was extremely helpful, honest and informative. After doing a bit... See more
Company replied
Our first time booking with Hays Travel in Meadowhall, Sheffield - and it won't be our last! Booked our trip with Ebony - who did a fantastic job in packaging together our multi-centre trip across the... See more
Company replied
We always use Hays at Meadowhall when booking a holiday as all the staff are excellent. Nothing is too much trouble. If they say they are going to do something, they do. Have recommended to all our f... See more
Company replied
Kareen made the whole process easy booking for our group. Nothing was too much trouble. She looked at a few options for us ans made our decision easier based on hotel and flight options.
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
83 High Street Meadowhall Centre, S9 1EN, Meadowhall, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Know I will be satisfied every time I go. I also get the holiday I want at the price I want I’m never disappointed. Book with Hayes at least 4 times a year the staff are exceptional.

Reply from Hays Travel - Meadowhall
Sean was so good at getting me a holiday with daughter and granddaughter I feel blessed xx

Reply from Hays Travel - Meadowhall
Been with Hays Travel at Meadowhall a few times now very pleased with the customer care we get very polite staff as we use only one lady Michelle who gets the holiday we want and keeps in touch when payment and tickets are ready .

Reply from Hays Travel - Meadowhall
We got the hotel we wanted with great flight times
Bethany was really helpful
We always have a great experience at the Meadowhall branch

Reply from Hays Travel - Meadowhall
As always ,Michelle is brilliant, sorted our holiday for us no trouble ,looks after us
Super star 🌟 nothing is too much trouble for her

Reply from Hays Travel - Meadowhall
Lovely travel assistant, very helpful information about cruises and where to locate on the ship. Only downside was my name being spelled incorrectly, however he did everything he could to rectify it.

Reply from Hays Travel - Meadowhall
A very professional but friendly service. Much advice given and best deals sought.

Reply from Hays Travel - Meadowhall
Excellent service from Sue as normal, she really knows her stuff, is very helpful and nothing is too much trouble.

Reply from Hays Travel - Meadowhall
Listened to everything we wanted to talk about and made the required changes.

Reply from Hays Travel - Meadowhall
Everyone in hays travel are help ‘friendly I always book my holiday with hays

Reply from Hays Travel - Meadowhall
We were attended to quickly when going into the shop - seen straight away.
Ebony looked after us & she found us a great holiday. She was friendly & really helpful.

Reply from Hays Travel - Meadowhall
Helpful efficient friendly staff who made booking a holiday a pleasurable experience

Reply from Hays Travel - Meadowhall
I always visit Hays at Meadowhall for booking my holidays. Adam, the store manager takes the time to find just what I'm looking for, at very competitive prices. Nothing is too much trouble, and he goes above and beyond to find a holiday that is right for me. Thank you!

Reply from Hays Travel - Meadowhall
5* for Caitlin
We had a great experience booking through hays! We had Caitlin from the Meadowhall branch and the service we received from her was second to none! She listened to everything we needed for our family holiday. She had first hand experience of the places she suggested for us so her knowledge helped us decide! She sorted the special assistance out for our little boy who has additional needs so we have a stress free time in the airport! Thank you Caitlin x

Reply from Hays Travel - Meadowhall

Reply from Hays Travel - Meadowhall
I have been using Hays in Meadowhall for many years now and will continue to do so.The staff are experienced and friendly and know what we need,We have two holidays booked this year one in 3 weeks time to Greece and one in Nov to Gran canaria. I cannot think of anything you could do better .We booked the Greece one in Chesterfield and the experience was not good compared to Meadowhall.

Reply from Hays Travel - Meadowhall
Try helpful staff Sean at Meadowhall was excellent he took a lot of trouble and sorted everything for our cruise.

Reply from Hays Travel - Meadowhall
Booking process was straight forward, valuable help and support from staff member.

Reply from Hays Travel - Meadowhall
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.