Hays Travel - Meadowhall Reviews 

2,391
TrustScore 5 out of 5

4.9

83 High Street Meadowhall Centre, S9 1EN Meadowhall, GB


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Rated 5 out of 5 stars

We are always happy with our experience at Hays Travel. When we recently visited the branch to enquire about a holiday we saw Ebony who was extremely helpful, honest and informative. After doing a bit... See more

Company replied

Rated 5 out of 5 stars

Our first time booking with Hays Travel in Meadowhall, Sheffield - and it won't be our last! Booked our trip with Ebony - who did a fantastic job in packaging together our multi-centre trip across the... See more

Company replied

Rated 5 out of 5 stars

We always use Hays at Meadowhall when booking a holiday as all the staff are excellent. Nothing is too much trouble. If they say they are going to do something, they do. Have recommended to all our f... See more

Company replied

Rated 5 out of 5 stars

Kareen made the whole process easy booking for our group. Nothing was too much trouble. She looked at a few options for us ans made our decision easier based on hotel and flight options.


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 83 High Street Meadowhall Centre, S9 1EN, Meadowhall, United Kingdom

  • 01144075197

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,391)

116,812 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Know I will be satisfied every time I…

Know I will be satisfied every time I go. I also get the holiday I want at the price I want I’m never disappointed. Book with Hayes at least 4 times a year the staff are exceptional.

16 May 2026
Hays Travel - Meadowhall logo

Reply from Hays Travel - Meadowhall

Thank you for your review! It's a pleasure to book your holiday! - Caitlin

Rated 5 out of 5 stars

Good service

Good service, easy and professional.

12 May 2026
Hays Travel - Meadowhall logo

Reply from Hays Travel - Meadowhall

Thank you for your lovely review- Beth

Rated 5 out of 5 stars

Skydomino

Sean was so good at getting me a holiday with daughter and granddaughter I feel blessed xx

22 May 2026
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Reply from Hays Travel - Meadowhall

Thank you for your kind review! It was a pleasure helping you- Sean

Rated 5 out of 5 stars

Hays Travel review Meadowhall

Been with Hays Travel at Meadowhall a few times now very pleased with the customer care we get very polite staff as we use only one lady Michelle who gets the holiday we want and keeps in touch when payment and tickets are ready .

13 May 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely comments. I will pass them on to Michelle.x

Rated 5 out of 5 stars

As always ,Michelle is brilliant

As always ,Michelle is brilliant, sorted our holiday for us no trouble ,looks after us
Super star 🌟 nothing is too much trouble for her

20 May 2026
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Reply from Hays Travel - Meadowhall

Thankyou for your kind words, always a pleasure Michelle:)

Rated 4 out of 5 stars

Lovely travel assistant

Lovely travel assistant, very helpful information about cruises and where to locate on the ship. Only downside was my name being spelled incorrectly, however he did everything he could to rectify it.

20 May 2026
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Reply from Hays Travel - Meadowhall

Thank you for your lovely comments i will pass this on to Carl. We have corrected your name this morning so a new invoice should follow shortly.

Rated 5 out of 5 stars

Excellent service from Sue as normal

Excellent service from Sue as normal, she really knows her stuff, is very helpful and nothing is too much trouble.

16 May 2026
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Reply from Hays Travel - Meadowhall

Thank you that's very kind, always a pleasure! Enjoy your cruise! - Sue

Rated 4 out of 5 stars

We were attended to quickly when going…

We were attended to quickly when going into the shop - seen straight away.
Ebony looked after us & she found us a great holiday. She was friendly & really helpful.

12 May 2026
Hays Travel - Meadowhall logo

Reply from Hays Travel - Meadowhall

Thank you for your lovely review, if you need anything else please let me know- Ebony

Rated 5 out of 5 stars

Helpful efficient friendly staff who…

Helpful efficient friendly staff who made booking a holiday a pleasurable experience

13 May 2026
Hays Travel - Meadowhall logo

Reply from Hays Travel - Meadowhall

Thank you for your lovely review. If you need any further assistance with your booking, please don't hesitate to contact us in store. :)
Kind Regards, Caitlin

Rated 5 out of 5 stars

Excellent customer service, as usual!

I always visit Hays at Meadowhall for booking my holidays. Adam, the store manager takes the time to find just what I'm looking for, at very competitive prices. Nothing is too much trouble, and he goes above and beyond to find a holiday that is right for me. Thank you!

11 March 2026
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Reply from Hays Travel - Meadowhall

Its always a pleasure to get your holidays sorted and to see you, thank you for coming back to see me. If you need anything else, let me know. Adam :) x

Rated 5 out of 5 stars

5* for Caitlin

5* for Caitlin
We had a great experience booking through hays! We had Caitlin from the Meadowhall branch and the service we received from her was second to none! She listened to everything we needed for our family holiday. She had first hand experience of the places she suggested for us so her knowledge helped us decide! She sorted the special assistance out for our little boy who has additional needs so we have a stress free time in the airport! Thank you Caitlin x

29 March 2026
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Reply from Hays Travel - Meadowhall

Ah thank you so much for your lovely words. If you need anything else then please let me know. Caitlin :) x

Rated 5 out of 5 stars

Always go to hays in meadowhall.

I have been using Hays in Meadowhall for many years now and will continue to do so.The staff are experienced and friendly and know what we need,We have two holidays booked this year one in 3 weeks time to Greece and one in Nov to Gran canaria. I cannot think of anything you could do better .We booked the Greece one in Chesterfield and the experience was not good compared to Meadowhall.

11 May 2026
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Reply from Hays Travel - Meadowhall

Ahhh thank you for your lovely review and for coming back to see us. Always a pleasure, if you need anything else then please do let us know- Ocean :)

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