Amazing experience, wasn't going to book anything yet as I was just thinking about it. Anyway now I'm all booked on a cruise. We did a 3 way chat with my friend, which was great. Very informative... See more
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Went in with a holiday I'd found on line.Forgot to get the assistants name,but she found us better flights with a different airport which was a closer transfer ,only 30mins as opposed to our original... See more
Company replied
12 of us booked our holiday at Hays travel Northpoint shopping with a lady called Ann, she was amazing, she got us all the best deals, we was all very happy, Thankyou
Company replied
Called into Hays travel in Northpoint while shopping to enquire about a Christmas break in Benidorm,Spain.The young sales assistant was very helpful, to the point that we booked Christmas week for... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
42 North Point Shopping Centre, HU7 4EE, Hull, United Kingdom
- 01482534924
5.0
Excellent
1k reviews
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Polite & Professional Service
As always we had Good Customer service. Layla at the Northpoint store ensured our booking was tailor made to us! She took the time & effort to research & fulfil our requests :-) Answered our questions & queries & ensured we understood the booking process. Layla went above & beyond to help us get the Hays App installed ( wer both not Technical). As always Layla was polite, professional & has that genuin "HAPPY TO HELP ATITUDE"
Thank you Layla :-)
24 June 2026
Reply from Hays Travel - North Point
Thank you for booking with us again Julie, lovely to see you both and hear about your previous travels :) - Layla
Exceptional service
Always a pleasure to see the ladies in North point who always greet with a smile and go out of their way to help me get the best holidays, always willing to go the extra mile for me and that's why I won't use anywhere else.
Keep up the good work ladies and hope you all get the recognition you deserve regards Michaela Turner
22 June 2026
Reply from Hays Travel - North Point
Thank you for booking with us again Michaela, we appreciate your kind words
Always friendly and helpful staff
Always friendly and helpful staff. Never feel rushed. Big shout-out to Elise. Super helpful and friendly. Always book here. Highly recommend
22 June 2026
Reply from Hays Travel - North Point
Thank you for booking with us and leaving kind words for Elise
Helpful efficient and friendly service
21 June 2026
Reply from Hays Travel - North Point
Thank you for booking with us again
Very helpful couldn't decide were to go…
Very helpful couldn't decide were to go but the ladys just sat there going through everything
21 June 2026
Reply from Hays Travel - North Point
Thank you for your kind words
outstanding staff as usual very helpful…
outstanding staff as usual very helpful and informative
18 June 2026
Reply from Hays Travel - North Point
Thank you for booking with us and leaving some lovely feedback
They take the stress away by doing…
They take the stress away by doing everything for you .
21 June 2026
Reply from Hays Travel - North Point
Thank you for booking with us again, we hope you have a lovely holiday!
Staff are brilliant communucation is…
Staff are brilliant communucation is fantastic booked quite alot with hays and never had an issue
11 June 2026
Reply from Hays Travel - North Point
Thank you for booking with us, we appreciate your review
Reply from Hays Travel - North Point
Thank you for your kind words
The lady was very efficient and quick…
The lady was very efficient and quick and when I told her what I wanted she did her best to get the best deal.
13 June 2026
Reply from Hays Travel - North Point
Thank you for booking with us again :)
Extremely patient with me searching for…
Extremely patient with me searching for holidays don’t leave anything unturned.
6 June 2026
Reply from Hays Travel - North Point
Natalie,
We are so pleased we could assist you. Thank you for your kind words.
Kind Regards
Hays Travel
the staff are great
the staff are great, very knowledgeable, sorted out every thing we needed, no need to change a thing they are very good.
10 June 2026
Reply from Hays Travel - North Point
Thank you for booking with us again, we appreciate your feedback.
Welcoming staff
Welcoming staff, especially leanna at bransholme, hull. Helpful and informative. Reassuring about booking process made it easy.
11 June 2026
Reply from Hays Travel - North Point
Thank you for booking with us again Shirley, we appreciate it.
Staff very helpful took time with you…
Staff very helpful took time with you no rushing very polite
2 June 2026
Reply from Hays Travel - North Point
Thank you for booking with us and leaving some lovely feedback
They were very helpful
30 May 2026
Reply from Hays Travel - North Point
Thank you for leaving lovely feedback
Holiday
We always book at Hays, straightforward, found exactly what we was looking for and price matched
7 June 2026
Reply from Hays Travel - North Point
Thank you for booking with us and your repeat custom :)
As is usual staff find nothing too much…
As is usual staff find nothing too much trouble and offer great advice and assistance.
7 June 2026
Reply from Hays Travel - North Point
Christine,
We're so glad to hear our team provided excellent advice and assistance. Thank you for your kind words.
Kind Regards
Hays Travel
We have used Hays many times and have…
We have used Hays many times and have always found the staff to be extremely helpful pleasant polite i would recommend Hays travel in Bransholme Hull.
A five star service.
6 June 2026
Reply from Hays Travel - North Point
Thank you for booking with us again John, lovely to see you both as always :) - Layla
Reply from Hays Travel - North Point
Thank you so much for your feedback, that's great to hear :)
Excellent and friendly service very…
Excellent and friendly service very knowledgeable staff(Leanne @ north point) has highly recommended thank you
3 June 2026
Reply from Hays Travel - North Point
Thank you for booking and leaving a lovely review for Leanne
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