The agents were friendly, knowledgeable professional and caring. They listened carefully to our needs and wrapped a tailored holiday around them. Patient attentive and supportive Will certainly go... See more
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The lady that we spoke to in the shop, listened well to what we wanted, she did not make us feel rushed, and spent time looking for the best we could get for our budget and flying from an airport clos... See more
Thank you Grace for helping us book our flights to Portugal and our hire car. Very helpful and professional. Much appreciated.
I was attended to by Wendy and at times assisted by other members of staff Wendy went beyond and above getting me on the cruise whilst having to put up with my limited knowledge of using on line ban... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
96 High Street, DL7 8PP, Northallerton, United Kingdom
- 01609 780800
4.9
Excellent
1k reviews
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Gemma was very helpful and so lovely
Gemma was very helpful and so lovely. All the staff at Northallerton branch always make us feel welcome and are really good to deal with
5 May 2026
Reply from Hays Travel - Northallerton
Thank you for your 5 star review! It's always a pleasure helping you book your holidays.
Best wishes,
Grace
Reply from Hays Travel - Northallerton
Thank you for taking the time to complete our review service and for leaving such lovely comments. It was a pleasure helping you book and I'm sure you'll have an amazing time exploring the Mediterranean on your cruise.
Best Wishes
Nicola
Hays Travel Agents Northallerton High Street
Long time since I have used a High Street Travel Agent’s to enquire about booking a holiday and when in there I suddenly realised what I have been missing all these years. Pleasant, knowledgeable warm travel consultants who listen, are patient and thoroughly engaging to help you find what you are looking for. Hays Travel Agents on Northallerton High Street are simply the best and I thoroughly recommend them to help you too find your next dream destination.
5 May 2026
Reply from Hays Travel - Northallerton
Wow thank you so much for your 5 star review and for leaving such kind comments. It was a pleasure helping you book and I'm sure you'll have a fabulous time in South Africa. We can't wait to see your photos when you get back.
Best Wishes
Elisha :)
Great service as always from the ladies…
Great service as always from the ladies at Northallerton.
30 April 2026
Reply from Hays Travel - Northallerton
Its always our pleasure!
Reply from Hays Travel - Northallerton
Thank you for taking the time to leave a review! We hope you have a wonderful holiday and we cannot wait to hear all about it upon your return!
Best Wishes, Grace :)
The usual patient and knowledgeable…
The usual patient and knowledgeable service. Many thanks.
22 April 2026
Reply from Hays Travel - Northallerton
I love booking your holidays, thank you so much for your kind review Grace x
Very friendly staff Nicola was very…
Very friendly staff Nicola was very helpful holiday sorted quick. Thank you.
28 April 2026
Reply from Hays Travel - Northallerton
Thank you, so much for this review I aim to please Nicola x
Reply from Hays Travel - Northallerton
Thank you so much for your 5 star lovely review Steph x
Nicola was inviting and very helpful
Nicola was inviting and very helpful, providing gentle suggestions based around our loose ideas. Having an intimate knowledge of Greece made Nicola the ideal agent to speak to. She was friendly and made us feel like she really enjoyed helping us with our questions and ideas. The shop is an asset to the High Street with the assurance that it is open seven days a week with a friendly member of staff available to help when needed. Long may it be so.
19 April 2026
Reply from Hays Travel - Northallerton
Thank you so much for your lovely review! I hope you have an amazing time in Skiathos
Best wishes,
Nicola
All the staff in Northallerton are…
All the staff in Northallerton are always so friendly, welcoming and most importantly extremely knowledgeable.
Sophie helped us find a great hotel in Corfu and was really patient whilst we went through all our options and nothing was too much trouble.
Thankyou Sophie and Team Northallerton
18 April 2026
Reply from Hays Travel - Northallerton
Thank you so much for your lovely 5 star review It was a pleasure to find you your holiday. Sophie & Team Northallerton x
Reply from Hays Travel - Northallerton
Thank you for leaving a review! I hope you have a wonderful holiday and I cannot wait to hear about it upon your return.
Best Wishes, Sophie
Hays Northallerton staff are excellent…
Hays Northallerton staff are excellent they always find me a good deal.
14 April 2026
Reply from Hays Travel - Northallerton
Thank you for taking the time to leave a review. It's always a pleasure helping you book your holidays!
Best Wishes, Nicola
Once again first class service from…
Once again first class service from Hays Northallerton. Wendy was faultless 👏👏👏
13 April 2026
Reply from Hays Travel - Northallerton
Wow thank you so much for your 5 star review and for leaving such kind comments. It was a pleasure helping you book and I'm sure you'll have a great time in Turkey :)
Best Wishes
Wendy
Reply from Hays Travel - Northallerton
Thank you so much for taking the time to complete our review service and for leaving such lovely comments. It was a pleasure helping you book and I'm sure you'll have a great time in Portugal.
Best Wishes
Nicola
Extremely helpful and friendly staff.
Extremely helpful and friendly staff.
Will be delighted to use Hays Travel again in the future
12 April 2026
Reply from Hays Travel - Northallerton
Thank you so much for your incredible review! I hope you have a fantastic time attending the wedding in the beautiful Porto.
Many thanks,
Grace
Great service with all the girls…
Great service with all the girls they’re all a great help. We always use them. It’s always hasslefree with them. No problem is ever too much.
10 April 2026
Reply from Hays Travel - Northallerton
Thank you so much for your lovely review we do appreciate your custom. Nicola x
Reply from Hays Travel - Northallerton
Thank you for leaving a review. Hope you have a lovely time in Madeira!
Best wishes,
Sophie
5 ⭐…every time
What can I say that hasn't already been said
All the ladies in the Northallerton branch give you 5 ⭐ treatment why would you go elsewhere
27 March 2026
Reply from Hays Travel - Northallerton
Thank you for your lovely review! It's always a pleasure helping you book your holidays
Best wishes,
Elisha
Excellent service
Excellent service, discussed many options and optimised them. Many thanks to Grace for her help, advice and efficiency
25 March 2026
Reply from Hays Travel - Northallerton
Thank you so much for your amazing review! I am sure you will have another fabulous time exploring Iceland.
Many thanks,
Grace
Excellent service from Wendy in…
Excellent service from Wendy in Northallerton, would recommend to anyone.
25 March 2026
Reply from Hays Travel - Northallerton
Thank you for your review, I hope you have a lovely time away in beautiful Spain .
Many thanks,
Wendy
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