Fiona was very helpful and patient, especially as we didn't know much about the cruise company we were booking. She also made us feel comfortable if we needed to come back with any queries.
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Stephanie was cheerful, welcoming, patient and incredibly knowledgeable. She managed to secure us a cabin in a location we favoured on our preferred Cunard cruise. Overall it was an enjoyable experi... See more
We dealt with Fiona and found her first class in her work and very helpful. Nothing was too much trouble and booking the holiday was most enjoyable. She has great knowledge and answered all our querie... See more
Company replied
Always have great customer service each time I go into look for a holiday. Michelle in Paignton sorted through our wants and destination countries and found exactly what we were looking for. Never to... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
47 Hyde Road, TQ4 5BP, Paignton, United Kingdom
- 01803 552755
4.9
Excellent
621 reviews
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Fiona did my booking in an efficient…
Fiona did my booking in an efficient and friendly manner. All my questions were answered. The booking process was stress free which is why I choose Hays Travel .
16 August 2025
Reply from Hays Travel - Paignton
Thank you for your lovely comments, I'm sure your holiday will be amazing.
Kind Regards,
Fiona.
Reply from Hays Travel - Paignton
Thank you for your positive feedback, it's very appreciated. I hope you're looking forward to visiting Krakow.
Kind Regards - Chelsea.
Reply from Hays Travel - Paignton
Thank you so much for your kind review! I'm so glad we managed to get something booked for you - Georgie :)
Chelsea was a star very helpful.
10 August 2025
Reply from Hays Travel - Paignton
Thank you so much for your kind review - Chelsea :)
The lady was very helpful and…
The lady was very helpful and professional. She explained everything very clearly
13 August 2025
Reply from Hays Travel - Paignton
Thank you so much for your lovely review! I hope you're looking forward to your holiday - Fiona :)
Very helpful people. Didn't push anything that we didn't want.
Very thorough and helpful
12 August 2025
Reply from Hays Travel - Paignton
Thank you so much for your kind review! - Stephanie :)
It's just such a excellent service from…
It's just such a excellent service from start to finish
3 August 2025
Reply from Hays Travel - Paignton
Thank you so much for your kind review! - Chelsea :)
Fiona was her usual brilliant self
Fiona was her usual brilliant self; helpful, quick, one could not ask for more; she's brilliant; you should give her a free holiday!
10 August 2025
Reply from Hays Travel - Paignton
Thank you so much for your kind review! Always a pleasure :) - Fiona
Could not have been easier to book with…
Could not have been easier to book with Georgie at Hayes. I cannot wait for our next holiday.
9 August 2025
Reply from Hays Travel - Paignton
Thankyou so much for your kind review! So glad I could help - Georgie :)
Reply from Hays Travel - Paignton
Thank you so much for your kind review - Georgie :)
I always book my holidays with hays…
I always book my holidays with hays stress free and very helpful.
2 August 2025
Reply from Hays Travel - Paignton
Thank you so much for your lovely review! - Fiona :)
very helpful offering support with the…
very helpful offering support with the booking and helpful with the offers available
8 August 2025
Reply from Hays Travel - Paignton
Thank you so much for your lovely review! - Chelsea :)
Great service by hays travel and…cunard queen anna cruise
Great service by hays travel and Chelsea and team cruise all booked and extremely helpful thanks
5 August 2025
Reply from Hays Travel - Paignton
Thank you for your kind review, it's very appreciated. I hope you're looking forward to your cruise.
Many Thanks - Chelsea.
Reply from Hays Travel - Paignton
Thank you very much for your positive feedback, it's highly appreciated.
I hope you're looking forward to your trip to Benalmadena.
Many Thanks - Chelsea.
Excellent service..
Excellent service..
Went through everything step by step
Very easy booking
25 July 2025
Reply from Hays Travel - Paignton
Thank you very much for your review, I hope you're looking forward to your South Africa Safari.
Many Thanks - Georgina :)
Reply from Hays Travel - Paignton
Thank you for your kind feedback, it's very appreciated. I hope you're looking forward to your holiday to Gran Canaria.
Many Thanks, Chelsea.
got my holiday booked and paid within…
got my holiday booked and paid within half an hour
what's not to like, very professional service.
27 July 2025
Reply from Hays Travel - Paignton
Thank you so much for your kind review! Always happy to help! - Georgie :)
Very helpful
Very helpful , listened to what we wanted and found a perfect holiday to celebrate my 60th birthday
22 July 2025
Reply from Hays Travel - Paignton
Thank you so much for your kind review! Was a pleasure to help - Georgina :)
Reply from Hays Travel - Paignton
Thank you for your review, it's very appreciated. I hope you're looking forward to your holiday to Albufeira.
Many Thanks, Stephanie.
Thank you Georgina!
Great communication, first by email then in the shop from Georgina. She was very welcoming and knowledgable about the areas we were looking to visit.
Where she could she used her own experiences to help us choose our destination, but also backed that up with facts and information online.
She covered every aspect of our trip and we felt very well looked after from start to finish.
We will be using Hays travel for all our future holiday planning.
20 July 2025
Reply from Hays Travel - Paignton
Thank you so much for your kind review! It was a pleasure to help you get your holiday booked - Georgina :)
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